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17 topics in this forum

  1. Pinned topics

  2. Hardware requirements 1 2

    By Mathijs Kok,
    • 36 replies
    • 10.6k views

  3. A330 release notes

    By Mathijs Kok,
    • 0 replies
    • 29k views
  4. Topics

  5. Transferring license

    By killerbee1958,
    • 2 replies
    • 145 views

  6. Another "will it run?" topic

    By lmhariano,
    • 13 replies
    • 733 views

  7. Aerosoft A320/321 Professional.

    By Yuval777,
    • 7 replies
    • 1.4k views

  8. is this A330 P3Dv5 compatible?

    By azc60,
    • 2 replies
    • 1.1k views

  9. compatibilité v5

    By trejare,
    • 1 reply
    • 1.3k views

  10. Converting over from PMDG (Boeing)

    By funkyhut,
    • 6 replies
    • 1.8k views

  11. A330-200 model?

    By airtahitinuiforever,
    • 4 replies
    • 3.8k views

  12. Please provide PDF Vol 8 "The Weird and Wonderful Logic first"

    By Oilinga,
    • 3 replies
    • 1.4k views

  13. Discounts A330 1 2 3 4 5

    By Mathijs Kok,
    • 103 replies
    • 7.4k views

  14. Is the -200 included with the A330 Pro?

    By viperxbr,
    • 2 replies
    • 1.5k views

  15. NavDataPro Charts Content and Weather Charts

    By Oilinga,
    • 2 replies
    • 1.3k views

  16. 2D cockpit

    By dx_dave,
    • 1 reply
    • 1.3k views

  17. Pre purchase question A330

    By shane25,
    • 7 replies
    • 1.5k views

  18. problem A330 download

    By samwite,
    • 1 reply
    • 1.2k views

  19. A330 and VR (possible HDR issue in Flyinside)

    By mrauh,
    • 7 replies
    • 1.5k views


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      By StevieG1975 · Posted

      Hi Dave, Thanks for the note and clarifying the services Aerosoft provide. You can see that i and perhaps others could interpret the email from Honeycomb in other ways. Dave's Jary's email to me was in response to my question about stock to Amazon UK and to reach out for help. You can understand in this case why Aerosoft have been asked the question by people like me who ordered 5/6 months ago.  Amazon UK have spent weeks/months  promising dates then updates from their so called 'Fulfilment Team' which never comes. I was not aware Aerosoft provided product support and information only for people like me who have ordered elsewhere in Europe.      I understand that Aerosoft use a UK based logistics company to supply Amazon and other UK retailers, my question was whether Aerosoft had any contact with this logistics company after units have been shipped to them. If not then no problem, but if so, it would be good to understand if they have issues supplying Amazon as according to many Amazon agents have told me,  have not been supplied a single unit to date. If this information is not available then no problem. It was just a question.    I guess some of us who ordered from Amazon just massively regret not ordering with Aerosoft or anyone other than Amazon UK from the start.  I've called and spoken to people at Aerosoft and they've been nothing short of friendly, informative and profession given this scenario and the challenges we're all facing right now. I've never questioned their ability and look forward to ordering with them in the future.    
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      By JMJAQ · Posted

      I have recently installed the Alpha and Bravo controls (flying with Prepar3d v5).  I have activated the default profile and also tried by importing profiles found on the aerosoft website for the A2A bonanza and PMDG NGX. In all situations, while the buttons appear in the profile editor, the are no "binding" (or events) assigned to any buttons.  If importing a profile, should there not be some events appearing, allowing me to leave them "as is" or changing some as needed. Am I missing a step ? Do I need to "program" all events manually ? Any help would be appreciated thank you Jean-Marc
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