mopperle

I'm not Aerosoft, but do you understand that at the end of the purchasing process, you have acknowledged that you have read the system requirements, which clearly state: So if you dont like this, you shouldn't have bought it or least you could have asked before buying.

If you buy directly from Aerosoft or another reseller, AerosoftONE is mandatory. Or you buy it via the MSFS marketplace.

As Aerosoft is only the reseller of this product, I suggest to contact REX directly: https://rexaxis.com/

Would be good to know about which "tool" you are talking

Sorry, but the ASK 21 is simply not compatible with 64bit versions of P3D.

Maybe the RCJ was not correctly configured and maybe this topic helps you:

You can open a ticket here: https://helpdesk.aerosoft.com/hc/en-gb/requests/new

Um den MSFS2020 zu installieren und aktivieren zu können benötigst du einen Microsoft store Account.

AFAIK it reads the aircraft.cfg. So you can change the values there, but be careful not to exceed the MTOW. I did this a while ago to simulate a (smaller) aircraft with additional fuel tanks for ferry flights.

I suggest to open a ticket directly at Aerosoft: https://helpdesk.aerosoft.com/hc/en-gb/requests/new

One topic should be enough

You are right! "If you are feeling lonely and dont know what to do, join a forum and post randomly OT"

Then it is clear that something significant has changed on you system: Windows update, any other software, AV-Software…… Alt least nothing Aerosoft or anybody else beside you can do.

Did it ever work and appeared the problem recently?

So check what has changed on your system Also make sure to run FSX with administrative rights.

If we would know the exact version, the sim and many other details, the community might be able to help you. Also choosing the correct forum would be an excellent idea. So please post in the correct section and provide as many details as possible.

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Herman, there are tons of reports on the web about problems with all kind of software after the Windows 11 24H2 update. And it is extremly unlikely that Microsoft will do anything to solve this, especially when the effected software (in this case P3D and the Airbus) has been written some time ago. Additionally the A3xx series is a closed project and it is also very unlilely that Aerosoft will provide any kind of fix, if posible at all. And what about the next major Windows Update? Currently I am aware of only 2 solutions: 1. rollback to the Windows version prior to 24H2 2. If you use Windows Defender, check if your file/folder exclusions are still active. Seems as if the Windows update has wiped out those exclusions (some users on the web reported this).

Please stick to the other topic, where you got an answer.

And did you contact FlightsimStudio as suggested above?

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

As Aerosoft discontinued the NavdataPro service by 26th December, I suggest to switch to another source like Navigraph.

Dont waste your time, he never game back since his post. Merry Christmas

To get answers to your question, please visit Orbx forum: https://forum.orbxdirect.com/

Ich weiß zwar nicht was du mit MSFX10 für einen Simulator meinst, aber wenn du ein Add-on als DVD erworben hast, befindet sich in der Verpackung (Innenseite der Box) ein Aufkleber mit dem Code. Wenn nicht, dann wende dich bitte mit einem Kaufnachweis an den Support von Aerosoft: https://helpdesk.aerosoft.com/hc/en-gb/requests/new