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Tom A320

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Tom A320 last won the day on September 19

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  1. Hi Oliver, that product is NOT getting installed through Aerosoft One, as the "Other Products" page clearly states. The "Download" button there brings you directly to the "Instant downloads" page in your shop account.
  2. Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.
  3. So you somehow believe that when you purchase this product for 53 Euros there is an automatic transfer of all details of each individual computer system (hardware and software configuration) of each customer to the support department? And there are regular automated updates of this information as it usually changes over time? Interesting thougt, but sorry to say, the world works a little bit differently.
  4. You bought it via the regular shop web page which is just displayed in Aerosoft One. There is a clear hint on the product page if the installation will be via Aerosoft One: In opposite to:
  5. Hello Oliver, this add-on is not getting installed through Aerosoft One. You need to login into your shop account and download the installer from the "Instant downloads" page.
  6. The problem has been confirmed There are a few airports where all customers are affected. There are also airports which have been reported here where not all customers are affected. You even find YouTube videos where those airports work perfectly fine for those YouTubers. It has been stated that the problem will be fixed (very) soon. And as I told you already yesterday, please feel free to get in touch with customer support for a refund if you don't want to wait for the fix.
  7. Hi Vic, you can use my instructions above to handle Simple Traffic with the Addons Linker as well. But you would have to repeat the steps 86 times, as you already assumed. However, it is also possible to simply add the Simple Traffic folder within the Aerosoft One Library as additional source folder in Addons Linker (Step 2 would still be required!). Of course this can also be done for all Aerosoft One add-ons instead of the instructions in my first post. But personally I prefer having the Aerosoft One add-ons between all my other add-ons, so I use the additional source folder only for Simple Traffic.
  8. From the product page: Source: https://www.aerosoft.com/en/microsoft-flight-simulator/msfs-tools/3537/aerosoft-tool-simple-traffic?c=1582 Simple Traffic just places the proper liveries on the original MSFS AI models. So this might not the product you are looking for.
  9. Please follow up in this topic:
  10. You haven't made your homework properly, there are at least two more topics for the same problem: https://forum.aerosoft.com/index.php?/topic/168055-long-load-times-solved-probably https://forum.aerosoft.com/index.php?/topic/168060-long-loading-times-at-certain-add-on-airports-workaround The purpose if THIS topic is to consolidate everything into ONE topic. So please stop your ranting here by cluttering this topic and making it difficult to pick up the relevant information needed for a proper evaluation of the problem. I understand that you are obviously angry, but if you feel betrayed and don't want to wait for a solution of this problem I can only suggest to get in touch with customer support and get a refund. Thank you!
  11. To make sure that this is understood: Simple Traffic does not change the MSFS AI traffic, it just alters its liveries. From the product page: https://www.aerosoft.com/en/microsoft-flight-simulator/msfs-tools/3537/aerosoft-tool-simple-traffic?c=1582
  12. They are only installed once: into the Aerosoft One Library. What you see in the Community folder is a so called "symbolic link folder". It links to the actual installation folder in the Aerosoft One Library. If you delete any of the folders the add-on will not show up in your MSFS anymore.
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