SEFEH 3 Posted February 28, 2020 Share Posted February 28, 2020 Hi, Thank you Areosoft for the new EFB installation in the small buses! I found a small problem after installing the new update yesterday. I can't use the keyboard even though I click on the center frame of the upper frame on the EFB and it glows green. Am I doing something else wrong? In the A330 it works. Thankful for some idea of this! If You need any other information please let me know. Regards Folke Ekeroth Link to comment Share on other sites More sharing options...
pomiklo 0 Posted February 28, 2020 Share Posted February 28, 2020 I have the same challenge Link to comment Share on other sites More sharing options...
ceklund 4 Posted February 28, 2020 Share Posted February 28, 2020 Same here! Link to comment Share on other sites More sharing options...
HMKiel 5 Posted February 28, 2020 Share Posted February 28, 2020 same here kind regards Michael Link to comment Share on other sites More sharing options...
Nimic 95 Posted February 28, 2020 Share Posted February 28, 2020 Same problem Link to comment Share on other sites More sharing options...
Brianwhtn53 7 Posted February 28, 2020 Share Posted February 28, 2020 and the same here too Link to comment Share on other sites More sharing options...
Patrice_cesson 4 Posted February 28, 2020 Share Posted February 28, 2020 Same here too. Cannot use my PC keyboard to enter an airport for weather. For Navigraph charts navigation, there are virtual keyboards displayed. Is it the only way of operation for this usage of the EFB? No mean also to use the PC keyboard for Navigraph Charts navigation? Link to comment Share on other sites More sharing options...
Frullino 0 Posted February 28, 2020 Share Posted February 28, 2020 Hello, I also have a problem Link to comment Share on other sites More sharing options...
FraHu129 0 Posted February 28, 2020 Share Posted February 28, 2020 Hello, I have the same problem too. In the A 330 it works, in the small ones not. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted February 28, 2020 Deputy Sheriffs Share Posted February 28, 2020 Thanks for reporting we will have a look into this. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted February 29, 2020 Deputy Sheriffs Share Posted February 29, 2020 We believe we have now identified this issue and it should,be fixed on the next update. Link to comment Share on other sites More sharing options...
wymannmarkus 1 Posted March 9, 2020 Share Posted March 9, 2020 I have the same Problem Link to comment Share on other sites More sharing options...
SEFEH 3 Posted March 10, 2020 Author Share Posted March 10, 2020 Hello, I understand that AS has identified the problem that you do not get the pop up box keyboard so you can type with it. My question is whether it is due to my computer / Windows setup or possibly a bug in the program. After all, not many people seem to have this problem. Can I do something myself to get around the problem and make it work and then wait for a solution until the next update? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 10, 2020 Aerosoft Share Posted March 10, 2020 I am sorry but we have to fix this, no work around. Link to comment Share on other sites More sharing options...
SEFEH 3 Posted March 10, 2020 Author Share Posted March 10, 2020 Thats ok I wait! Regards Folke Ekeroth Link to comment Share on other sites More sharing options...
CannonousCrash 25 Posted March 14, 2020 Share Posted March 14, 2020 I also can not access the keyboard function through the EFB. As its been suggested that you know what the problem is, would a reinstall of the Airbus fix it, or there differences within peoples computers that cause it? Would you like my DXDiag or any other data to help isolate and fix? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 14, 2020 Aerosoft Share Posted March 14, 2020 I'll am having this looked at. Are you using the latest version? Link to comment Share on other sites More sharing options...
CannonousCrash 25 Posted March 14, 2020 Share Posted March 14, 2020 1.3.0.3 for both the 31/32 series, if theres another update, I dont know where to find it. Link to comment Share on other sites More sharing options...
Tobias Nome 279 Posted March 14, 2020 Share Posted March 14, 2020 I also have this problem. Link to comment Share on other sites More sharing options...
Ray White 0 Posted March 14, 2020 Share Posted March 14, 2020 I have the same issue. Is there any progress on an update? It would be a great addition to the series if it worked. Link to comment Share on other sites More sharing options...
Mex131 1 Posted March 15, 2020 Share Posted March 15, 2020 My case: In the chart section the EFB keyboard works fine, the PC keyboard does not work. in the WEATHER section neither of them. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 16, 2020 Aerosoft Share Posted March 16, 2020 I have been assisting some customers with this who had this issue and found none of these actually had issues, they just forgot to click on the input field. That is not to say there are no issues but it is good to make sure all actions are done correctly. Please login to display this image. 1. left click on the top bezel 1A. check the green led is lit 2. left click input field. Link to comment Share on other sites More sharing options...
CannonousCrash 25 Posted March 16, 2020 Share Posted March 16, 2020 Hey Mathijs, After reading your post I realised I was only trying to enter text into the Navigraph charts, so I tried your way, into the weather tab, and I couldn't enter any text into it. Clicked top bezel to illuminate the green dot, left clicked the text box and pressed keys! Still doesn't work Link to comment Share on other sites More sharing options...
Bernd E. 103 Posted March 19, 2020 Share Posted March 19, 2020 In the A32x Series its working fine, its just not working in the A33x Link to comment Share on other sites More sharing options...
Nezzie 0 Posted March 26, 2020 Share Posted March 26, 2020 This does not work in the A320. I cannot get the virtual keyboard to initiate yet scrolling and other functions work. To get information for EGLL, for example I would have to scroll forever! Link to comment Share on other sites More sharing options...
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