MCDU Options Greyed Out and St. Elmos Fire

[skitchie98 16]

Hi guys- I launched the airbus and it started up ready to fly with the St. Elmo's Fire going ham on the windshield. I figured, alright, I'll just set it to Cold & Dark and it'll get sorted, but in the secret MCDU the Doors, Ground Services, and Aircraft State options are all greyed out. I tried installing SimConnect since that was what fixed it in the FSX version but alas, nothing. Any help is appreciated!

[Emanuel Hagen 5110]

Hello,

 

is the parking brake set? It needs to be set, otherwise many options will be greyed out.

[Mathijs Kok 32747]

If the options are not available it means the conditions are not set.  Engines off and Braket set?

[skitchie98 16]

Hmm, let me double check and report back.

[DaveCT2003 2374]

We're aware of both problems, they were first reported by the Beta Team this morning with the new installer.  We're looking at this, and will report back as soon as we can.

 

[skitchie98 16]

Yep, confirmed engines are off and parking brakes set, still nothing. I can put in fuel/pax though, and the St. Elmo's Fire is still rampant across the windshield.

[Emanuel Hagen 5110]

Alright, standby, we are looking into this.

[skitchie98 16]

Ok, I have to run some errands so I won't be able to check in until later in the day. But thank you guys for trying to help, can't wait to fly it around!!

[Mathijs Kok 32747]

Just to make sure... what's the weather engine and what's the weather? Is there any thunder around that could trigger the St-Elmo's Fire?

[skitchie98 16]

Negative, just Active Sky Next, and the weather is simply overcast, no thunder is in the forecast.

[Mathijs Kok 32747]

Okay, thanks for that. It's being looked into. We have seen this in our test but never been able to track it down. If there are other people who see it please report here.

[marlonsch 0]

vor 14 Minuten, Mathijs Kok sagte:

Okay, thanks for that. It's being looked into. We have seen this in our test but never been able to track it down. If there are other people who see it please report here.

Same for me! St-Elmo's Fire going wild on the windshield. MCDU-Options greyed out and no sound in cockpit except engines.

I can make a video if this would help.

[Mathijs Kok 32747]

Not needed. We're trying to find out why this happens for a few customers now. Must be something that these systems have in common.

[alpha117 48]

Hi All

 

My 3rd CDU is just  'blank', like no power to it

[Krugeriscious 3]

G'day! I experience the same issue. No matter if Active Sky Next is enabled or not. The MCDU Screen Options are greyed out and the new Elmo's Fire Effect is going rampage with clear weather set.

[Mathijs Kok 32747]

Okay, so we have 7 people now who reported this. Frank is looking at this issue right now.

[Josu 2]

... 8 people 

 

and no reaction of the aileron and elevator (sidestick and the cross on the PFD are moving)

[mickham 5]

Hi I just noticed on the spec sheet that it is for 4.3.I am running 4.2 is that the problem?

[Mathijs Kok 32747]

That could very well be. It is absolutely not compatible with 4.2.

[Josu 2]

I have the problem on the V4.3

[nextgeneric 14]

Add me to the list of users having this issue. Running P3D version 4.1.

[mickham 5]

Thanx Mathijs Will update to 4.3 and keep you informed

[Reider 57]

I  have the forked lightening or St Elmo effect on 4.3.  Just from inside the cockpit, not visible outside.

[Mathijs Kok 32747]

2 minutes ago, nextgeneric said:

Add me to the list of users having this issue. Running P3D version 4.1.

 

[Krugeriscious 3]

Just updated to 4.3. Works as intended. I am sorry for the trouble, I'll make sure to not have a brain freeze the next time.