skitchie98 16 Posted July 12, 2018 Share Posted July 12, 2018 Hi guys- I launched the airbus and it started up ready to fly with the St. Elmo's Fire going ham on the windshield. I figured, alright, I'll just set it to Cold & Dark and it'll get sorted, but in the secret MCDU the Doors, Ground Services, and Aircraft State options are all greyed out. I tried installing SimConnect since that was what fixed it in the FSX version but alas, nothing. Any help is appreciated! Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/ Share on other sites More sharing options...
Emi 5162 Posted July 12, 2018 Share Posted July 12, 2018 Hello, is the parking brake set? It needs to be set, otherwise many options will be greyed out. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888003 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 If the options are not available it means the conditions are not set. Engines off and Braket set? Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888004 Share on other sites More sharing options...
skitchie98 16 Posted July 12, 2018 Author Share Posted July 12, 2018 Hmm, let me double check and report back. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888005 Share on other sites More sharing options...
DaveCT2003 2556 Posted July 12, 2018 Share Posted July 12, 2018 We're aware of both problems, they were first reported by the Beta Team this morning with the new installer. We're looking at this, and will report back as soon as we can. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888009 Share on other sites More sharing options...
skitchie98 16 Posted July 12, 2018 Author Share Posted July 12, 2018 Yep, confirmed engines are off and parking brakes set, still nothing. I can put in fuel/pax though, and the St. Elmo's Fire is still rampant across the windshield. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888017 Share on other sites More sharing options...
Emi 5162 Posted July 12, 2018 Share Posted July 12, 2018 Alright, standby, we are looking into this. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888027 Share on other sites More sharing options...
skitchie98 16 Posted July 12, 2018 Author Share Posted July 12, 2018 Ok, I have to run some errands so I won't be able to check in until later in the day. But thank you guys for trying to help, can't wait to fly it around!! Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888028 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 Just to make sure... what's the weather engine and what's the weather? Is there any thunder around that could trigger the St-Elmo's Fire? Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888032 Share on other sites More sharing options...
skitchie98 16 Posted July 12, 2018 Author Share Posted July 12, 2018 Negative, just Active Sky Next, and the weather is simply overcast, no thunder is in the forecast. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888037 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 Okay, thanks for that. It's being looked into. We have seen this in our test but never been able to track it down. If there are other people who see it please report here. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888041 Share on other sites More sharing options...
marlonsch 0 Posted July 12, 2018 Share Posted July 12, 2018 vor 14 Minuten, Mathijs Kok sagte: Okay, thanks for that. It's being looked into. We have seen this in our test but never been able to track it down. If there are other people who see it please report here. Same for me! St-Elmo's Fire going wild on the windshield. MCDU-Options greyed out and no sound in cockpit except engines. I can make a video if this would help. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888051 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 Not needed. We're trying to find out why this happens for a few customers now. Must be something that these systems have in common. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888054 Share on other sites More sharing options...
alpha117 51 Posted July 12, 2018 Share Posted July 12, 2018 Hi All My 3rd CDU is just 'blank', like no power to it Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888080 Share on other sites More sharing options...
Krugeriscious 3 Posted July 12, 2018 Share Posted July 12, 2018 G'day! I experience the same issue. No matter if Active Sky Next is enabled or not. The MCDU Screen Options are greyed out and the new Elmo's Fire Effect is going rampage with clear weather set. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888091 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 Okay, so we have 7 people now who reported this. Frank is looking at this issue right now. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888104 Share on other sites More sharing options...
Josu 2 Posted July 12, 2018 Share Posted July 12, 2018 ... 8 people and no reaction of the aileron and elevator (sidestick and the cross on the PFD are moving) Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888109 Share on other sites More sharing options...
mickham 5 Posted July 12, 2018 Share Posted July 12, 2018 Hi I just noticed on the spec sheet that it is for 4.3.I am running 4.2 is that the problem? Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888126 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 That could very well be. It is absolutely not compatible with 4.2. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888129 Share on other sites More sharing options...
Josu 2 Posted July 12, 2018 Share Posted July 12, 2018 I have the problem on the V4.3 Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888131 Share on other sites More sharing options...
nextgeneric 14 Posted July 12, 2018 Share Posted July 12, 2018 Add me to the list of users having this issue. Running P3D version 4.1. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888134 Share on other sites More sharing options...
mickham 5 Posted July 12, 2018 Share Posted July 12, 2018 Thanx Mathijs Will update to 4.3 and keep you informed Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888135 Share on other sites More sharing options...
Reider 57 Posted July 12, 2018 Share Posted July 12, 2018 I have the forked lightening or St Elmo effect on 4.3. Just from inside the cockpit, not visible outside. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888136 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 2 minutes ago, nextgeneric said: Add me to the list of users having this issue. Running P3D version 4.1. Please login to display this image. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888138 Share on other sites More sharing options...
Krugeriscious 3 Posted July 12, 2018 Share Posted July 12, 2018 Just updated to 4.3. Works as intended. I am sorry for the trouble, I'll make sure to not have a brain freeze the next time. Link to comment https://forum.aerosoft.com/index.php?/topic/137127-mcdu-options-greyed-out-and-st-elmos-fire/#findComment-888141 Share on other sites More sharing options...
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