Hi,   We do have a few delayed tickets currently if your ticket has been assigned to our sales or IT team due to the FS-Conference, however, I managed to locate one of your tickets (#48027) which looks like either its contents or your email was actually flagged as spam by our helpdesk provider. I've pulled it out of there and given your ticket quite a lengthy reply with some hopeful fixes. I'm really sorry about that!   

Is there anyone from aerosoft giving support?  I filed two tickets a week apart with no reply from anyone, been waiting two weeks for a reply of some kind..   Thanks   Robert

Hier eine weitere Ankündigung von FlightFactor zur B777F:   Hier die Übersetzung:   Die Frachter-Erweiterung erscheint nächste Woche und wir freuen uns riesig! Wenn du gerne zuschaust, wie etwas erledigt wird, kannst du das Beladen deiner Fracht überwachen und unsere wunderschönen Ladeanimationen genießen. Vergiss nur nicht den Vorflugcheck! 🤩😉 PS: Die Streamer-Keys wurden heute verschickt, also mach dich bereit für spannende Inhalte!    

Moin,   JustSim hat den obigen Aiport upgedated und ist im Org-Store für $ 21,90 verfügbar, was umgerechnet z.Zt. 19,66 EUR ist.   https://store.x-plane.org/LEPA--Palma-de-Mallorca-Airport-XP12_p_2117.html   Wer die 11er Version schon hat, bekommt im jeweiligen Shop, wo das Add-on gekauft wurde, 50 % Rabatt.   Gruß Horst  

Hello Heinz,                      Looks like its working but there are no updates. its a new updater.Thank you. it maybe was the x86.   Regards Fred.

Hello Fred,   do you have the C++ v14 installed? Best way for both x64 and x86. This will work here with my PC and the X-Updater from X-Plane.Org. https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version   Greets Heinz

I cannot get the programm to work. After I have extracted it there is a folder x-updater-client after clicking on that I get further folders bearer, iconengines, imageformats, platforms, styles and translatins. no exe program. I tied your link  https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads but I just receive a 404 site I manually downloaded the  latest file  vc_redist.x64.exe but still I cannot get the updater to work. Regards Fred.

When i installed the Aerosoft A320/A321 it seems to make FSX:SE to take 3 minutes to show up its splash screen and FSX:SE itself. Also it only happens when a DLC called "FSX Tool Airbus Central Folder" is installed which, im not sure what it is but i do know its where i put my nav data which is important. Can somebody please help.   UPDATE like 5 minutes later :  It know acts regularly and starts in 20 to 30 secconds which i only tested once right now.

Hm. And I thought I understood the 'like' knob here in this forum ... Obviously, One like doesn't mean that ur reputation is shifted up by one.  But let me know you, you've just received 'one like' .    For giving three important info: WADD - the ICAO airport code, the simulator platform, XP12 . And what you expect by an update.   As I understand you, it is not a problem to use XP11 software together with XP12: https://www.aerosoft.com/de/shop/flight/x-plane/x-plane-11/szenerien/xp-asien/2120/airport-bali-xp?number=AS14153   Now I wished to be an XP12 expert which I'm not.    I fly p3dv4.5HF3 .    PS: The link above also shows, that Aerosoft doesn't only sell products that are developed by Aerosoft: Developer - A-Flight/Caipirinha Games .   So, let's wait for a Bali XP expert ... Ahm, the developer doesn't have an own internet address? I know that from MK Studios or from FlyTampa. Direct support by the developer is often faster.   Dear greetings. 

Sorry.   But I need at least one example! Which scenery do we talk about?   And what do you mean by, 'I move to msfs2024' ?   What did you fly before, fsx?, and why don't you operate two simulator platforms until it is sure that you can use   ALL your simulator add-ons which you've ever owned also for msfs2024?     Afaik, there are msfs 2020 sceneries that by the manufacturer are cleared for msfs2024. But NOT all.    So, an example?