ggi 3 Posted July 13, 2018 Share Posted July 13, 2018 When running through the checklists and auto FO selected ON, I get a Close Doors caption on the FMC. This does not cancel when the doors are closed. I cannot access the rest of the checklist as it thinks I have not closed the doors. Workaround = Set aircraft to Taxi state in the FMC. Link to comment Share on other sites More sharing options...
maxro 7 Posted July 13, 2018 Share Posted July 13, 2018 Have you also checked if the cargo doors are closed? Link to comment Share on other sites More sharing options...
Viper_31 2 Posted July 13, 2018 Share Posted July 13, 2018 Have the same issue. On the door page all doors green, and outside all doors closed. Link to comment Share on other sites More sharing options...
ggi 3 Posted July 13, 2018 Author Share Posted July 13, 2018 Hi maxro confirming cargo and main doors all closed. External view confirms all doors closed. ECAM confirms doors closed. Link to comment Share on other sites More sharing options...
Ralph_E 1 Posted July 13, 2018 Share Posted July 13, 2018 same here :-( Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Hi, sorry could you please explain the issue a little bit more....... First you have ran the Cockpit Preparation CL and when it had finished you got the message on the INFOBAR to close all doors. Then you used the MCDU 3 to close all doors and it was confirmed on the MCDU3, looking outside and on the ECAM? And what happened then? Did the BEFORE START CL not start? Regards, Rolf Link to comment Share on other sites More sharing options...
EdS1945 1 Posted July 13, 2018 Share Posted July 13, 2018 The Before start CL does not start and the "close doors" warning stays on flashing. Nothing works on the CL page afterwards. Regards Ed Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Ed, what states the MCDU 3 DOOR page? Are all doors in "white"? Regards, Rolf Link to comment Share on other sites More sharing options...
EdS1945 1 Posted July 13, 2018 Share Posted July 13, 2018 Rolf I'll get back to you on that. I'm flying right now (with something else)! As soon as I land I'll check on that. regards Ed Link to comment Share on other sites More sharing options...
EdS1945 1 Posted July 13, 2018 Share Posted July 13, 2018 OK, I set the aircraft as before, i.e: Aircraft State: Turn around State Parking Brakes: set Chocks: set Boarding, cargo and fuel loading: complete Please login to display this image. Closed all doors: Please login to display this image. Please login to display this image. Can't continue with the CL, as the "close doors" stays on flashing: Please login to display this image. Apparently this is not unique as other users reported the same. Would appreciate if any of the AS developers could have a look. Thanks Ed Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Ed, I am the developer of the CL. So you are talking to the right person. My problem is that I cannot reproduce it e. g. on my system everything is working fine and currently I have no clue what could cause this issue on your system.......But I will talk to the other developer responsible for the door system and will be back soon....... Regards, Rolf Link to comment Share on other sites More sharing options...
Farlis 155 Posted July 13, 2018 Share Posted July 13, 2018 I have the same problem. Is the proper function conditional on having filled all the weights into the MCDU on the Init Page? Because I forgot to do that. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Ed, our current problem is that we cannot reproduce it and it seems that only a few users experience this problem. So the next step would be to find out what those users make different and / or what is different with their setup. Therefore one question to all users haveing this problem: Did you use the standard installation folder like C:\Users\YourName\Documents\Aerosoft\Airbus A318-A319 Professional or any other folder resp. drive? regards, Rolf Link to comment Share on other sites More sharing options...
Farlis 155 Posted July 13, 2018 Share Posted July 13, 2018 Yes. Link to comment Share on other sites More sharing options...
ggi 3 Posted July 13, 2018 Author Share Posted July 13, 2018 C:\Myaddons\aerosoft\Aerosoft A318-A319 Professional for me, but that was the default setting. Regards Gary Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 vor 10 Minuten, ggi sagte: C:\Myaddons\aerosoft\Aerosoft A318-A319 Professional for me, but that was the default setting. Regards Gary Gary, that is not the default installation folder. It is C:\Users\YourName\Documents\Aerosoft\Airbus A318-A319 Professional ...... I do not know what problems might occur using a different folder ........ Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Maybe to make it a bit clearer: The Airbus Pro supports the new install method introduced by LM, that means that you can choose whatever location you want. E.g. my addons for P3d reside under G:\Addons. Whenever you install an Aerosoft product under your specific addon folder, the next Aerosoft installer you run chooses automatically this folder. In the documents folder Rolf mentioned are only some generic folders installed, like the flightplan and navdata folder. Link to comment Share on other sites More sharing options...
EdS1945 1 Posted July 13, 2018 Share Posted July 13, 2018 Rolf I have my "Documents" folder on another drive. But I did a search and coud not find any "Airbus A318-A319 Professional" folder! In my "Documents" folder I have a "Aerosoft* folder with the foll contents/sub-folders: ASUpdater DC8 Digital Aviation CRJ General - which has several sub-folders related to the A3XX: Company Route Editor Connect Pro Flightplans NavData Navigraph TerrOnND Flight Recorder That's it. Thanks for all your help Ed Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Which folder did you choose when installing the Airbus? Link to comment Share on other sites More sharing options...
EdS1945 1 Posted July 13, 2018 Share Posted July 13, 2018 I did not choose any. It was performed automatically - I assume it just took the default path. Ed Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 13, 2018 Aerosoft Share Posted July 13, 2018 The installer offers a default path but you can change it. What the default is depends. So the question is still valid. Where is the aircraft installed? Link to comment Share on other sites More sharing options...
Scottie5 1 Posted July 13, 2018 Share Posted July 13, 2018 Using the default installation path, looks like I am also having the same issue now that I can hear the checklist. I cycled through all of the doors just to make sure, but checklist is still stuck on 'close doors' Without knowing what the trigger is that continues the checklist aside from closing the doors, not sure what else to test to determine the issue. Link to comment Share on other sites More sharing options...
ggi 3 Posted July 13, 2018 Author Share Posted July 13, 2018 I've reinstalled in the C:\Users\YourName\Documents\Aerosoft\Airbus A318-A319 Professional as requested. Fresh download from AS server. I have exactly the same issue with using MCDU3 to close the doors once pax/cargo/fuel are loaded, ECAM shows doors all closed and slides armed, yet checklist still jams at close doors. The checklist for preflight all work as expected but I cannot move onto prestart as the Close Doors caption appears in the header and MCDU3. Gary Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Hi guys, please be patient. I am already working with Ed on this e. g. first we need to find which of the various prerequisite variable to start the BEFORE START CL is not met . Keep you informed...... Regards, Rolf Link to comment Share on other sites More sharing options...
Quattrofanatic 0 Posted July 13, 2018 Share Posted July 13, 2018 Dear Aerosoft team, this is the first time I am writing in this forum, even though I am an avid reader here. First of all, let me start by thanking everyone at AS to make the brand new "busses". Absolutely stunning product! It was absolutely worth the wait. Also thanks to Mathijs for the great updates in the preview forum. As to the above problematic, I have the same problem. Stuck with a "close doors" notification even though all doors are closed. Best Regards, Sven Link to comment Share on other sites More sharing options...
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