pmb 139 Posted December 14, 2017 Share Posted December 14, 2017 Hi, I tried to buy German Airports Hamburg Pro as an update. I am an owner of German Aiports 3 (2012). I inserted the serial into the proper field and pressed the button right to it, but the payable sum remains the same even after proceedig to the next page. I tried it trice with the same result, the procedure worked for me on former Professional airports. Could you check or help me how to proceed? Thanks and kind regards, Michael Link to comment Share on other sites More sharing options...
BodoBallermann 1 Posted December 14, 2017 Share Posted December 14, 2017 Hallo Habe das gleiche Problem. Laut Support gibt es das Update nur für Kunden des German Airport 3 2012 (Hamburg). Besitzer der German Aiports 3 sollen den vollen Preis zahlen, was ich wierum auch nicht verstehe, zumal es hiess, das ein Update für P3D V4 kommen soll. Gruss Bodo Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted December 14, 2017 Root Admin Share Posted December 14, 2017 Hi, presently only the serial of "German Airports 3 - 2012 (Hamburg) Download" will supported for the update price. If you want, please send the used serial-no to support@aerosoft.com...or send me the order no of the shop order Link to comment Share on other sites More sharing options...
pmb 139 Posted December 14, 2017 Author Share Posted December 14, 2017 I'll send you the serial, thanks for replying Kind regards, Michael Link to comment Share on other sites More sharing options...
BodoBallermann 1 Posted December 14, 2017 Share Posted December 14, 2017 I´ll also do. Thank you. Kind regards , Bodo Link to comment Share on other sites More sharing options...
Tom_L 19 Posted December 14, 2017 Share Posted December 14, 2017 Just saw EDDH Prof. is out and found this thread. I also have German Airports 3 (2012) and will send the serial. Thx in advance Tom Link to comment Share on other sites More sharing options...
BodoBallermann 1 Posted December 14, 2017 Share Posted December 14, 2017 Hi, I sent the Key and still got the answer, that there is no update posible right now. Bodo Link to comment Share on other sites More sharing options...
Tom_L 19 Posted December 14, 2017 Share Posted December 14, 2017 Yep, I was told to wait until tomorrow and see if the upgrade policy will be reconsidered. Fair enough. Tom Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 14, 2017 Aerosoft Share Posted December 14, 2017 Hold on, I promise we'll look into this early tomorrow, right now all office staff is gone home.... Link to comment Share on other sites More sharing options...
pmb 139 Posted December 14, 2017 Author Share Posted December 14, 2017 That's fine Mathijs, thanks and kind regards, Michael Link to comment Share on other sites More sharing options...
Der Merowinger 162 Posted December 14, 2017 Share Posted December 14, 2017 Yes this would be very kindly, Matthijs. I hope we can enjoy an update too. mfg Kai Link to comment Share on other sites More sharing options...
Rainero 7 Posted December 14, 2017 Share Posted December 14, 2017 I also don't understand the upgrade policy in this case. The latest version of EDDH I used with my key was version 2.01 for FSX and P3Dv3. Now I should pay the full price for the update from v3 to v4? I think that parts of the code are the same and Mathijs always says AS customers don't have to pay twice for the same code. Or am I wrong? Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted December 14, 2017 Developer Share Posted December 14, 2017 35 minutes ago, Rainero said: I also don't understand the upgrade policy in this case. The latest version of EDDH I used with my key was version 2.01 for FSX and P3Dv3. Now I should pay the full price for the update from v3 to v4? I think that parts of the code are the same and Mathijs always says AS customers don't have to pay twice for the same code. Or am I wrong? First, it is not the same code and the is a upgrade fee for previous version, not free, but low as all other German Airport Prof. released before. This will be cleared tomorrow, as here in germany it is evening. I think Mathijs was clear at this point. I close the topic until tomorrow morning, when the office is in business again. Link to comment Share on other sites More sharing options...
Fabian Boulegue 403 Posted December 15, 2017 Share Posted December 15, 2017 Small update: Following products get a upgrade price: · “Aerosoft - German Airports 3 - 2012” (DVD/BOX-Version) · “Aerosoft - German Airports 3 - 2012 (Hamburg)” (Download-Version) · “Aerosoft - German Airports 3 - 2012“ (Download-Bundle) Following wont get a upgrade price · „German Airports 3“ · „German Airports 3 X“ · „German Airports 3 - Hamburg“ · „German Airports 3 - Hamburg X“ Link to comment Share on other sites More sharing options...
pmb 139 Posted December 15, 2017 Author Share Posted December 15, 2017 Thanks Fabian for taking care, just bought it an it worked now. Kind regards, Michael Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted December 15, 2017 Developer Share Posted December 15, 2017 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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