Marius Ellenbürger

Strange, haven´t received an email - Could you please check your sent items? Nevertheless I found your order. Your order has been cancelled and the refund should be done within 24h.

Unfortunately I cannot find an email. Could you please write an email directly to marius.ellenbuerger@aerosoft.com incl. your order number? I´ll sort it out asap!

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

Wir haben auf unserer Seite einige Änderungen vorgenommen, daher war die Funktion kurzzeitig nicht zu finden.

Zunächst einmal vielen Dank für die Bilder und die Kritikpunkte. Ganz sicher nehmen wir diese nicht böse auf, wir nehmen uns diese zu Herzen. Wir schauen uns die Punkte einmal genauer an und geben die Infos weiter an das Entwickler-Team, in der Hoffnung, dass die Punkte mit weiteren Updates behoben werden.

I am sure Microsoft will confirm further products soon, but currently that´s all we can share.

According to Microsoft the following Logitech-Saitek products are compatible: Extreme 3D Pro Joystick, Flight Rudder Pedals, Flight Throttle Quadrant, Flight Yoke System, X52, X52 Pro, X56 H.O.T.A.S (s. https://flightsimulator.zendesk.com/hc/en-us/articles/360015204020-Microsoft-Flight-Simulator-Pre-order-FAQ)

Unfortunately this is not possible.

No, this is not possible. There is no download key inside the box.

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

I received your emails yesterday and the latest installer should be now available. In case of further questions, do not hesitate to contact me. Enjoy the flight!!

I´m sure we can fix both problems quickly. Could you please write me a short email to marius.ellenbuerger@aerosoft.com? I promise, I will sort it out asap.

Correct, perhabs written a little bit too vaguely. On our site you have the possibility to choose between the box and the download. The download option is linked to the Microsoft store. We do NOT sell the download version directly, just forward you to the Microsoft store.

Hallo, wir von Aerosoft können leider keine Hardware-Fragen bezüglich Logitech beantworten. Folgende Logitech-Produkte sind laut Microsoft kompatibel: Extreme 3D Pro Joystick Flight Rudder Pedals Flight Throttle Quadrant Flight Yoke System X52 X52 Pro X56 H.O.T.A.S Quelle: https://flightsimulator.zendesk.com/hc/en-us/articles/360015204020-Microsoft-Flight-Simulator-Pre-order-FAQ

Usually a boxed version is not available. Can you tell me where you bought the box?