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Tom

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Tom last won the day on August 13

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  1. I've cleaned up this thread to get the topic back on track, as the poster of the rude comments has been banned. To reiterate our stance, there is no minimum age you need to be to fly the CRJ, and there is definitely no need to be rude to anyone young wanting to get into, or, further into flight simulation. We definitely will be! As an apology for the mess caused in this thread, and as we don't want him to be discouraged from trying out the CRJ, I'll reach out to you (@aliciaumf) via private message later today and get you hooked up with a free copy of the CRJ. We're looking forward to hearing about his first few flights!
  2. Hi @Arty58, Thanks for the report. We'll check this out on the latest SU10 beta.
  3. We will perform system updates on the 28th at 10 am CEST | 8 am UTC. During this time, the forum is expected to be offline for up to 1 hour. Please let us know by replying to this thread if you find any unexpected issues after this update is complete. Thanks!
  4. Hi @frkristi, Aerosoft One does not currently have a native feature to do this, however, it can be done by manually updating the relevant files. I've added documentation for this here , however, this is currently only recommended for advanced users that don't mind the manual editing of files.
  5. Thanks, I'll get back to you shortly regarding this! You can indeed reinstall through the in-sim content manager, since you purchased the product via the in-game marketplace.
  6. Hi @expire& @BlueMustang41, How odd! In that case, this might be something isolated to the current marketplace version which I wasn't able to test. Could you both drop me a ticket at the above link, so we can provide an alternative installation method to see if that is indeed the issue? Unfortunately, I can't provide this over the forum.
  7. Hi @Kris Edwards The installation process for Windows 11 is the same was Windows 10, so the steps in the include guide should work as expected, though the store does have a new look. Is there any particular error or step you are getting stuck on when attempting to install the simulator?
  8. That's very odd - Especially considering the steps you've already taken. I would indeed recommend reinstalling the airport. Also, I'd recommend toggling bing data from on -> off -> on just in case this fixes it (General Options -> Data). If neither of the above fix the issue, please drop me a ticket at https://helpdesk.aerosoft.com/portal/en/newticket, and I'll be happy to help you further with this as we'll likely need to do some further debugging.
  9. I've just double-checked this on my end, and it's appearing fine on my side, so it sounds like you might need to clear your scenery index cache. To do this, delete all the files ending in ".DAT" in the following locations folder depending on your installation method: Microsoft Store/Xbox App: C:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes\ Steam: C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator\SceneryIndexes\ Failing that works, do you have any other addons installed in the vicinity of this airport?
  10. Hi @expire, Could you give clearing your scenery cache a try?
  11. Hi @agblesai, Could you give clearing your scenery cache a try?
  12. Hi @Bastian B., Could you double-check your simulator's community folder to see if the EBBR folder is present? If it isn't, I'd recommend double-checking the installation folder for Microsoft Flight Simulator is set in the "Settings" -> "Manage Simulators" tab of Aerosoft One.
  13. Hi @nantucket, Could you give clearing your scenery cache a try? It might resolve this issue for you.
  14. Hi @Tozzifan, Could you try clearing your simulators scenery cache to see if this resolves the problem?
  15. You are most welcome! Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.
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