Hi,
This is an odd issue that we've now seen occur a few times. For the users this occurring for, it only seems to affect MSFS 2020, and doesn't appear to be flight sim hardware specific. Because of how few users have the issue, it's proving for me to be quite hard to reproduce, but my working theory is this is caused by an underlying setting or conflict (such as another addon) within the sim.
Reinstalling the aircraft via Aerosoft One will not clear the WASM work folder, which is where your activation and other addon related information is stored. Could you please give the steps here a try and then see if this yields any improvement?
If clearing the work folder doesn't work, could you try temporarily moving all other addons out of your community folder, leaving just the A340, and then seeing if this causes the throttle to start working?
By
Tom ·
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