ComSimPilot 77 Posted December 15, 2019 Share Posted December 15, 2019 Hi, I try to update my Chania airport through the Aerosoft Updater but it seems the server is down? Please login to display this image. Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 15, 2019 Author Share Posted December 15, 2019 @Mathijs Kok , @masterhawk , @manwlo, @Tom A320 , @OPabst could someone please look into it? Fresh copy from Aerosoft, and does not update. Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 15, 2019 Author Share Posted December 15, 2019 Good timing for the server to go down..on a Sunday when there is no support Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted December 15, 2019 Share Posted December 15, 2019 Working fine for me! By the way... it's Sunday, so a lot of the Support guys are at church and/or doing family things. The nice thing is that we have forum support guys who live in different time zones in Europe and the US, which usually enables us to help customers almost 24/7 (though slower support when it's just 1 of us online supporting customers for so many different products including the Airbus Professional Series). On top of that, we don't promise support on weekends even though we usually provide it. Please let me know after you've seen this and I'll close this topic to keep things nice and tidy. Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 15, 2019 Author Share Posted December 15, 2019 Thank you very much for the reply Dave! Unfortunately for me it doesn't work. It still gives this error I posted above. Did you tried with the Chania airport and it got update to the latest version? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 15, 2019 Deputy Sheriffs Share Posted December 15, 2019 I can confirm this problem and will report it to the responsible AS colleagues. But don't expect a fix before tomorrow. Good thing is, Chania works even without getting these updates, so you don't really miss too much. Enjoy your flights! Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 15, 2019 Author Share Posted December 15, 2019 Just now, Tom A320 said: I can confirm this problem and will report it to the responsible AS colleagues. But don't expect a fix before tomorrow. Good thing is, Chania works even without getting these updates, so you don't really miss too much. Enjoy your flights! It works, but I lose the latest texture updates..Okay, I'll wait for the fix then. Thanks for the confirmation Tom. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 15, 2019 Deputy Sheriffs Share Posted December 15, 2019 BTW: there is no need to paste all of us into your posts to gain attention. Especially on a Sunday this kind of pushing has something really annoying. People who have time for the forum will look into it and answer posts anyway. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted December 15, 2019 Share Posted December 15, 2019 I just tried it again, and it worked fine. Maybe it's regional? Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 15, 2019 Author Share Posted December 15, 2019 @Tom A320, sorry if it annoyed you, I guess that is the purpose of the tag option, to call specific people to respond to something. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 15, 2019 Deputy Sheriffs Share Posted December 15, 2019 As I said, it is Sunday... Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 15, 2019 Author Share Posted December 15, 2019 39 minutes ago, DaveCT2003 said: I just tried it again, and it worked fine. Maybe it's regional? For Chania? I really don't know..I live in Europe. Thanks for trying again Dave. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted December 15, 2019 Share Posted December 15, 2019 1 hour ago, ComSimPilot said: For Chania? I really don't know..I live in Europe. Thanks for trying again Dave. Always a pleasure my friend. Like Tom, I'm sorry for this but I'm sure they will get this resolved as soon as possible. Best wishes! Link to comment Share on other sites More sharing options...
XPJavelin 18 Posted December 15, 2019 Share Posted December 15, 2019 I think the recent server move which was made Friday afternoon is not fully complete for this week end. NDP charts for instance are also down since three days on the web. But I am sure this week it will be solved, during work hours. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 15, 2019 Deputy Sheriffs Share Posted December 15, 2019 A missing file on the AS update server has nothing to do with NavDataPro charts. Please don't mix these things up here. Link to comment Share on other sites More sharing options...
ComSimPilot 77 Posted December 16, 2019 Author Share Posted December 16, 2019 It now works ! Thank you for fixing it ! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 16, 2019 Aerosoft Share Posted December 16, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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