disco79stu

Interesting, thanks.

Just wondering, do you have any plans for an updated/reworked EDDM? Regards Stu

Mathijs, I really appreciate your professional responses and your efforts trying to clear this up. Just as a recap feedback form me, as of today, if I look, there is no app available in the apple app store, neither for iPhone nor iPad. I still have the app installed on both devices but as I have show above they both show the list of charts unsorted and charts themselves don't work (just a blank grey display). So right now it's only working via web access/browser. Maybe there is a way to at least modify the web-access-website and make it optimized for mobile devices.... If you could somehow add common gesture zoom, a proper full screen mode and let it remember your 40-digit-password, then we're almost there. I don't need an app at all costs... I just want to use the charts on my tablet. Which is an extreme hassle with the current website (having to tap the tiny "+" over and over just to zoom in etc.... ) Regards, Stu

Oh wow Aerosoft! You also deleted the iPAD app??? That comes quite as a Surprise and shock tbh. Mobile devices, especially tablets are pretty much standard nowadays, and you‘re taking a step BACK and remove them from the service??? I don’t get that. And it is also very disappointing, I bought the one year subscription especially for the mobile functionality you promised. You cant just remove one part of the product I purchased without substitution .... The web access is useless on tablets! Without the mobile app, I can not use the product as I did before. Please don’t take this personal (esp. Tom), I’m simply a loyal but in this case disappointed customer: Can this whole situation be a valid reason to file for a refund? Regards Stu

Oh, I did not know that! Thanks for the info. Haven‘t tried on my iPad yet....

hi mathijs, well, I can‘t see/open any charts via the iPhone app. Charts when I choose an airport look like this: When I tap any of the chats I get a blank grey screen:

are you guys still working on getting the mobile apps back online? speed is great but still unsorted and invisible charts within the selected airport..... any forecast on when we will be able to use the service again? br stu

Charts seem to be working again trough web access, mobile apps are still not though. Any info on that? Is this a different problem you’ll have to solve or just a matter of time? (For me, using the charts on my iPad app is the preferred way to go because of the missing gesture zoom in the browser version....). Thanks, Stu

I agree. But I guess they are quite busy with the 330 support....

I can’t even access the service anymore, neither via app nor browser..... it just says server error after trying to connect for a while....

Apps still not working. This is obviously a bigger problem and more than some server hickup. I don’t want to sound greedy or anything but I do wonder if there is maybe a accommodation/compensation planned for the time customers can‘t use the service? Free extension of the subscription for example? Or discounts on other products?

Any news on the issue?

Ok, it’s not just eddl, it’s completely broken. Again. Can’t access any charts anymore.

I don’t know if this is currently known but I still have a lot of mess in my charts. For example EDDL is not working at all.....(iPad app)

Did you solve it? ....I use navigraph’s service, always up to date.... next cycle should arrive soon, I will check if it solves the issue then.... in another forum, somebody suggested to add all P3D related folders to the win defender’s whitelist......