Recently we have seen a lot of codes used to unlock our products being offered for discounted prices. Almost all of them are bought using stolen credit cards. These codes will all be blocked by our systems and you will have to try to get your money back from the seller, we are unable to assist in these matters. Do be very careful when you see a deal that is almost too good to be true, it probably is too good to be true.

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FlightSimSoft.com

READ: Server Issues - my apologies!

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Dear PFPX users,

today - Saturday- afternoon we had a severe server failure.

I'm not sure if it is related to a hardware failure within our ISP or a hacker attack.

The complete database serving all real-time data for PFPX just was gone - completely.

We have not been able to contact our ISP, neither on the normal phone numbers nor on the emergency hotline.

Emails hadn't been answered as well.

So we had to completly rebuild all databases and switch back to a backup generated yesterday evening.

After several hours of intense work, operations are now back to normal.

Some of you may have received messages about invalid licenses or strange license expiry dates.

Altough the failure was beyond our control, I really apologize for this situation.

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Thanks Christian for all the work it has taken to get back up and running

Hopefully, fingers crossed it was a one off

Clive

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Thanks for the update, and I'm sorry you've had to deal with such server issues on the roll-out of PFPX.

That said, I regret that I'm still getting messages that my server subscription has expired and that weather and NAT track downloads are disabled.

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PFPX is a professional piece of software which has improved the flight sim experience for all of us. Issues like this will happen and we all thank you for getting the server backup as soon as you did.

Roy

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Thanks for getting it back up as fast as you did. Hope it wasn't an attack as you guys definately don't deserve that.

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Thanks for your effort!

Those incredible moments when your software starts to run!! :)

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Although I wasn't affected by the issue as my desktop is out of action, your outstanding efforts are greatly appreciated!!

Thanks,

Jordan

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You guys sure it's working for you? PFPX runs for me, but the server subscription still says it expired in 1970 so I have no weather, tracks, notams, etc.

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I have the same problem as you. I bought this product 5 hours ago...

You guys sure it's working for you? PFPX runs for me, but the server subscription still says it expired in 1970 so I have no weather, tracks, notams, etc.

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You guys sure it's working for you? PFPX runs for me, but the server subscription still says it expired in 1970 so I have no weather, tracks, notams, etc.

Same here, unfortunately. I'm sure they'll get this sorted soon.

Sent from my iPad using Tapatalk HD

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Hi,

sorry to hear about the server problems... that's tough.

On that note, I bought it today (this morning), and it worked until the point of failure. Now when I click on the weather button it says that my subscription is expired. Is this normal ? Maybe because you restored the backup from yesterday, my license is again "unknown" in the database (bought it today) ?

Thanks for replying.

Mathieu

EDIT: indeed, like the posts above, in the status screen it says "subscription expired" since 1970

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Yeah, mine is up and running. I think the weather is behind noaa by an hour, but i'm not sure if thats normal. I purchased the day it was released.

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Please tell me I'm wrong!

from NOAA:

EDDF 311520Z 24008KT 9999 FEW035 BKN075 21/14 Q1021 NOSIG

From PFPX:

EDDF 311350Z 27009KT 9999 FEW036 SCT050 BKN180 22/13 Q1020 NOSIG

Clive

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when it came back online for me, I had to hit the "now" button on the weather map and it jumped up a few hours. This is what i show for EDDF from pfpx:

EDDF 311520Z 24008KT 9999 FEW035 BKN075 21/14 Q1021 NOSIG
EDDF 311100Z 3112/0118 26008KT 9999 SCT030
PROB40 TEMPO 3115/3120 SHRA BKN030TCU
BECMG 3118/3121 32006KT

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Thanks Christian, amazing piece of software, even with the teething issues I have learned a massive amount about route planning in a very short time. This takes Flight Simulation to another level.

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I keep getting "No Wind Data". The weather indicator is constantly saying updating but nothing,..

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Likewise I'm afraid -- Subscription expired Jan 1, 1970; 15948 days ago. I was only two at the time -- people were walking on the moon and I could fly to New York in 3.5 hours. Such is progress.

Will it update itself or do I have to apply a fix?

Regards,

Sandy.

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today - Saturday- afternoon we had a severe server failure.

I'm not sure if it is related to a hardware failure within our ISP or a hacker attack.

The complete database serving all real-time data for PFPX just was gone - completely.

We have not been able to contact our ISP, neither on the normal phone numbers nor on the emergency hotline.

Emails hadn't been answered as well.

Seriously you should consider Windows Azure http://www.windowsazure.com/en-us/

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Dear Matthew,

I just installed the program yesterday evening and are unable to get weather and notams, while I succeeded the first time I used it..... I'm getting the message that the subscription is expired..

could you help me?

Kind regards,

Herman Veerbeek

Seriously you should consider Windows Azure http://www.windowsazure.com/en-us/

Dear PFPX users,

today - Saturday- afternoon we had a severe server failure.

I'm not sure if it is related to a hardware failure within our ISP or a hacker attack.

The complete database serving all real-time data for PFPX just was gone - completely.

We have not been able to contact our ISP, neither on the normal phone numbers nor on the emergency hotline.

Emails hadn't been answered as well.

So we had to completly rebuild all databases and switch back to a backup generated yesterday evening.

After several hours of intense work, operations are now back to normal.

Some of you may have received messages about invalid licenses or strange license expiry dates.

Altough the failure was beyond our control, I really apologize for this situation.

Share this post


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