Talk to the management? Here's your chance...

[Rob Ainscough 204]

I don't need to prove anything, the facts speak for themselves ... you've avoided my question completely.  Why didn't you embrace the same features now in MSFS that were in P3D BEFORE MSFS was released?

 

Visuals sell, P3D improved visuals and both internal and external and you did very little to embrace those visuals either by setting external "standards" or enforcing internal development of them.  

 

This is a feedback thread, I'm giving feedback, isn't that the point of this thread?  I haven't violated any ToS.

 

Rob.  

[Herman 1599]

18 hours ago, Rob Ainscough said:

I don't need to prove anything, the facts speak for themselves...

 

Rob.  

Borrowed from Queen Elsa: "Let it go."

[Aerosoft Team [Inactive Account] 51562]

23 hours ago, Rob Ainscough said:

This is a feedback thread, I'm giving feedback, isn't that the point of this thread?  I haven't violated any ToS.

 

Okay Rob, we have read your feedback and we are grateful for you insights.  

[keenrw 59]

How about looking at it like this … The reason you are not selling any more P3D stuff may be because most P3D users already have a lot of your products for it, It's been out a while so of course you're not selling any more stuff because there's nothing new to buy .... I bet if you were to make a new updated Gatwick that would really sell … i know a lot of P3D users that are crying out for an updated EGKK....check Vatsim or IVAO for busy Airports that are not covered by other developers or need an update then make them ... they will sell and MSFS sales are up because it's a new sim and users are wanting new Airports etc to replace the default so of course the sales are up for that.....

       I still can't believe there's no more updates to the Airbus, that was coming along so well ,…now just its been dropped while the other Airbus developer is still providing regular updates,  i wish i had brought that now instead of keeping loyalty to Aerosoft.

[Aerosoft Team [Inactive Account] 51562]

We have been making updates for our P3D product for close to a year after MSFS was released. The simply fact is that in all our market research we simply do not find new P3D customers.  The last few P3D products we released simply did not sell well. 

 

Please accept that we do not have serious preferences in what sim we work for. We are most likely the biggest developer for X-Plane add-ons at this moment.  We just create what we can sell. And 90% of what we sell is not created by us, but just published, in these case it is not Aerosoft who decides what to make, just our decision to sell it or not.

 

The latest versions of P3D are simply very very good. It's a shame it is not a commercial viable platform for most.

[Moach 97]

Do you have any intention of as much as just considering the cases made and suggestions put forth in the whole copyrights disaster thread?

 

 

There have been many valid points made, and I have personally gone as far as get specialized legal advice on the matter and ultimately found your problem, then offered a simple way to overcome the source for your concerns about sharing modded script files

 

 

 

Yet there has been no sign of acknowledgement, or even any indication that the thread has been read again since it was opened.

 

 

 

Can we get a statement on what, if anything, you intend to do to satisfy the many reasonable requests made on the subject?

Or are we just supposed to shout at a brick wall until we give up and go away? 

 

 

You folks desperately need to work on your people skills.  I'm trying to HELP you here and you're all making it very difficult

[Aerosoft Team [Inactive Account] 51562]

All we felt that was needed to be said was said Moach. I am sure you feel this is not the case. but the facts are simple, what was uploaded was illegal, we had it removed and we proposed ways so the tweaks could be shared without violating our copyrights. As you have seen, kind people have already done so. 

 

I made it very clear we would leave that topic open (as people said we closed everything) but would not comment on it. If you want to help us (and customers), share the tweaks without violating the copyrights!

 

If you want to discuss this with our legal department, and you are sure your arguments are valid under German law, just send them to support@aerosoft.com and I will forwards them to our legal representative.  Both my CEO's are fully informed about this issue and both of them share my idea that we welcome assistance but that sharing copyrighted files is simply not allowed under any conditions. 

 

And that closes the discussion here.  We offered you all a topic that would not be closed, where you can make your points as often and as long as you want. 

[DavidWS10 10]

Hi Mathijs.

 

I am the founder, janitor, head cook, and chief bottle washer at the recently resurrected fsinn.org. Anyways, I posted a review of the recently released Brussels National Airport and am hoping you might read that review and send me your comments. I'd greatly appreciate it.

 

David Schitoskey

news@fsinn.org

 

[Aerosoft Team [Inactive Account] 51562]

Thanks for the review, but if you want comments I would say it a bit short.

[Sadece Gerçekler 2]

Hello Mathijs, I love using your series from Airbus A318 to A321 in FSX. (I thought it would come with the A330, but unfortunately you didn't make it for FSX, which was a bit of a disappointment for us.) I have now purchased MSFS2020 (Steam) and eagerly await your release of the MSFS Airbus series. I wonder if these products are in your program, if so when will we be able to buy them? Kind regards,

[Herman 1599]

1 hour ago, Sadece Gerçekler said:

Hello Mathijs, I love using your series from Airbus A318 to A321 in FSX. (I thought it would come with the A330, but unfortunately you didn't make it for FSX, which was a bit of a disappointment for us.) I have now purchased MSFS2020 (Steam) and eagerly await your release of the MSFS Airbus series. I wonder if these products are in your program, if so when will we be able to buy them? Kind regards,

Follow this link and you'll see some good news...  

 

[Sadece Gerçekler 2]

Wonderful! I'm looking forward to it, thank you.

[Cpt.Kidd 2]

Hello Aerosoft MGMT. I am curious as to whether you are going to do the DC-8 for MSFS? That is hands down my favorite P3D addon and would love to have it in MSFS. I am not in the development business so I have no idea on the ROIs developers are seeing but it seems that MSFS sees an interest in the classics judging by the planes released thus far, many being ones never done as payware like the Boeing 247 and JU52 to name a couple. My dream is to see your DC-8 along with planes like the 707, Convair 880, 727, DC-10, DC-9, L-1011 to name a few. I know I am not alone in that desire.

[mopperle 4180]

3 hours ago, Cpt.Kidd said:

Hello Aerosoft MGMT. I am curious as to whether you are going to do the DC-8 for MSFS? That is hands down my favorite P3D addon and would love to have it in MSFS. I am not in the development business so I have no idea on the ROIs developers are seeing but it seems that MSFS sees an interest in the classics judging by the planes released thus far, many being ones never done as payware like the Boeing 247 and JU52 to name a couple. My dream is to see your DC-8 along with planes like the 707, Convair 880, 727, DC-10, DC-9, L-1011 to name a few. I know I am not alone in that desire.

You should post such questions/suggestions here:

 

[Guest]

Good day dear Management,

 

I was just about to upload some new liveries here. Unfortunately your DM software has something against it. It allows a maximum data size of only 2MB per file, which is far too little in my opinion.

 

Please login to display this image.

 

 That's just approx enough for the main and the objects folder, the icon and thumbnail image and the half of one texture file of a livery.

 

Thanks in advance for an explanation on how I can get your software to let me share my work with the community.

Kind regards,

Walter

 

(Edit) Removed my previous annoyed undertone. Sorry, I apologize for that.

[Guest]

Liebes Management,

 

Ich schreibe diese Anfrage absichtlich in Deutsch, weil nur jemand von Ihnen, dessen Muttersprache ebenfalls Deutsch ist, mir weiterhelfen kann.

Ich wollte im Deutschen Forumsteil auf einen Post antworten, aber Ihre Software hatte etwas dagegen.

 

Please login to display this image.

 

Darf ich Sie deshalb bitten, mir zu erklären, inwiefern der obenstehende und von mir formulierte Text in irgendeiner Art und Weise gegen irgendeine (mir bislang vielleicht noch unbekannte) Forumsregel verstösst?

 

Ich bedanke mich im Voraus für eine Erklärung.

[Guest]

Am 21.3.2023 um 23:02 schrieb WalSch:

I was just about to upload some new liveries here. Unfortunately your DM software has something against it. It allows a maximum data size of only 2MB per file, which is far too little in my opinion.

 

Please login to display this image.

 

JFYI: It was not the first time that your forum software caused me this problem.

Therefore, it is perhaps understandable that a user might be a little annoyed by this.

Thanks

[Aerosoft Team [Inactive Account] 51562]

Sorry there was no earlier reply to this. But this is of course not a matter for management but for the forum administrators. I will have them check this out.

[Jonas S. 466]

On 3/25/2023 at 7:34 PM, WalSch said:

 

JFYI: It was not the first time that your forum software caused me this problem.

Therefore, it is perhaps understandable that a user might be a little annoyed by this.

Thanks

Dear Sir,

 

many thanks for your message. I'm sorry for this inconvenience. Can you quickly let me know where (in a private message, in a forum topic (if so, where?) or in our downloads section) you wanted to upload mentioned file?

[Jonas S. 466]

On 3/23/2023 at 3:21 PM, WalSch said:

Liebes Management,

 

Ich schreibe diese Anfrage absichtlich in Deutsch, weil nur jemand von Ihnen, dessen Muttersprache ebenfalls Deutsch ist, mir weiterhelfen kann.

Ich wollte im Deutschen Forumsteil auf einen Post antworten, aber Ihre Software hatte etwas dagegen.

 

Please login to display this image.

 

Darf ich Sie deshalb bitten, mir zu erklären, inwiefern der obenstehende und von mir formulierte Text in irgendeiner Art und Weise gegen irgendeine (mir bislang vielleicht noch unbekannte) Forumsregel verstösst?

 

Ich bedanke mich im Voraus für eine Erklärung.

Guten Tag,

 

ich bitte diese Unannehmlichkeiten zu entschuldigen. Die entstandene Fehlermeldung war bedingt durch die Konfiguration unseres "Wortfilters". Dieser hat fälschlicherweise ein Teil eines Ihrer Worte als unzulässig deklariert. Diesen Fehler habe ich behoben, Sie sollten nun in der Lage sein den gewünschten Text zu veröffentlichen.

[Guest]

 

vor 4 Stunden schrieb Mathijs Kok:

Sorry there was no earlier reply to this. But this is of course not a matter for management but for the forum administrators. I will have them check this out.

I'm sorry I bothered you. But since the same problem was a matter for management on November 2, 2021 and at that time one of your forum administrators advised me to post the problem in this very thread 'talk to the management?', of course I did that five days ago too. And because back then in 2021 it was still a matter for management.

If I had known that a year and a half later that would no longer be the case, I would of course and certainly not have bothered you with the bugs of your forum software.

 

vor 3 Stunden schrieb Jonas S.:

Dear Sir,

 

many thanks for your message. I'm sorry for this inconvenience. Can you quickly let me know where (in a private message, in a forum topic (if so, where?) or in our downloads section) you wanted to upload mentioned file?

Hallo Jonas,

Ich denke, wir können in unser beider Muttersprache kommunizieren. Also dann, ich wollte meine liveries hier hochladen:

Please login to display this image.

 

Das selbe Problem hatte eure Software auch schon am 2. November 2021. Damals hatte sie sich jedoch in diesem Upload-Bereich an der Grösse meiner Zip-Datei gestört,...

Please login to display this image.

 

...und zwar weil, wer hätte es geahnt, ich damals ein Scenery Package (DSF) hochladen wollte.

 

vor 3 Stunden schrieb Jonas S.:

Guten Tag,

 

ich bitte diese Unannehmlichkeiten zu entschuldigen. Die entstandene Fehlermeldung war bedingt durch die Konfiguration unseres "Wortfilters". Dieser hat fälschlicherweise ein Teil eines Ihrer Worte als unzulässig deklariert. Diesen Fehler habe ich behoben, Sie sollten nun in der Lage sein den gewünschten Text zu veröffentlichen.

Darf ich freundlicherweise erfahren, an welchem Teil eines meiner Worte sich euer "Wortfilter" gestört hat? Nur so aus Neugier und damit ich es künftig vermeiden kann, den selben Teil eines Wortes erneut in einem meiner Texte zu verwenden.

 

Gruss,

Walter

[Guest]

vor 3 Stunden schrieb Jonas S.:

Sie sollten nun in der Lage sein den gewünschten Text zu veröffentlichen.

Übrigens, das habe ich längst getan. Und ich habe schlicht und einfach intelligente Menschen und nicht einen "dummen" Algorithmus meinen Text beurteilen lassen.

 

[Jonas S. 466]

Hallo Walter,

 

vielen Dank für deine Antworten. Kannst du versuchen die Datei(en) erneut hochzuladen? Kannst du mir, falls das nicht funktionieren sollte, Details zu den Dateien geben? Sind es mehrere? Welche Dateiendungen sind es?

 

Bezüglich des Wort-Filters schreibe ich dir gleich eine private Nachricht.

[Guest]

Guten Morgen Jonas,

 

Ich hab's eben versucht, geht aber nicht. Es sind mehrere Dateien, die alle die Endung .zip haben, zwischen 20 und 80MB gross sind und mit der Software 7-Zip verpackt wurden. Ich wollte sie einzeln hochladen, da es sich um sieben liveries für verschiedene Flugzeuge handelt. Das Problem sind aber nicht meine zip-Dateien, denn in anderen Foren liessen sie sich anstandslos hochladen. Das Problem ist eure Software, die nur Dateien verkraften kann, die maximal 2MB gross sind.

 

Please login to display this image.

[mopperle 4180]

Das Problem besteht in der Tat noch. Scheint eher ein Serverproblem als ein Problem der Forensoftware zu sein.