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A while back I saw a thread about the release of a Ju-52.  Is this plane still in the works, and will it be released for P3D V. 4.5? I kind of like this slow beast.  Mike Gutierrez, North Hollywood, California.

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  • Aerosoft Team [Inactive Account]
    Aerosoft Team [Inactive Account]

    Well I did not find any email support from you and on the forum you left us this: "MY TRAFFIC 2013 SUCKS !!!!!!!!!!!!!!!!!!!!! DOESN'T INSTALL AREOSOFT MADE A CRAPPY PRODUCT !!!!!!!!!!!!!!!!! I ha

  • Aerosoft Team [Inactive Account]
    Aerosoft Team [Inactive Account]

    I will be glad to. Though I have not seen the comments I can more or less guess what they were, lol. The strangest thing is that I am often seen as the person why brought protection to Aerosoft while

  • Bmobydick909
    Bmobydick909

    Dear Sir: I am having the hardest time with your product MY TRAFFIC 2013 I puchased it on line installed it correctly , and it doesn't appear to fuction correctly, my question to you is. Why arent you

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Hello,

on 17th of May I ask for support for the AS Frankfurt EDDF Airport for X Plane 11 but still no feedback how to solve it? I follow the forum thread and tried all solutions. I find out the causing file is "eddf_0001.dds" but I don't really now what is causing this?! 

 

There is a picture to show what I mean

 

Maybe someone can help me

 

Thanks in advance 

 

Best regards 

Daniel 

EDDF tile issue.jpg

45 minutes ago, D@NREIS said:

Hello,

on 17th of May I ask for support for the AS Frankfurt EDDF Airport for X Plane 11 but still no feedback how to solve it? I follow the forum thread and tried all solutions. I find out the causing file is "eddf_0001.dds" but I don't really now what is causing this?! 

 

There is a picture to show what I mean

 

Maybe someone can help me

 

Thanks in advance 

 

Best regards 

Daniel 

EDDF tile issue.jpg

 

Daniel,

 

Would you please include a link to the thread you're referencing? 

 

6 minutes ago, DaveCT2003 said:

 

Daniel,

 

Would you please include a link to the thread you're referencing? 

 

 

Okay, I found the thread, and I've asked our Program Manager to take another look at this. He should be in touch with you soon.

 

Best wishes!

 

3 hours ago, D@NREIS said:

Thanks very much

 

Best regards 

Daniel

 

You are most welcome Daniel. Sorry we didn't get back to you in this, it's been an unnormally busy month for everyone working behind the scenes as well as international travel for some of our guys. We'll update you on this very soon.

 

On ‎10‎/‎16‎/‎2012 at 4:08 PM, wdiekmann said:

I can only speak for myself and Sascha (Managing Director)

I came into Aerosoft in 1991 as one of the companions founding Aerosoft.

Bernward Suermann, the main founder, was a classmate of myself.

In 1995 I moved into the management and in 2000 we decided to stop professional development because it was wasting a lot of money every year.

After that decision Bernward founded a new company for professional training software based on the Aerosoft department and I was the only managing director left at Aerosoft.

I am not a pilot and I was not a flight sim enthusiast. I have studied business and worked in the banking area and in marketing & pr before.

 

Sascha came into Aerosoft in 1996 as an apprentice. After that he was responsible for the Aerosoft logistics and the warehouse for a few years. In 2003 his responsibility was increased to purchase and later he became director purchase & sales at Aerosoft. Since 2011 he is managing director of Aerosoft. He was and is interested in all kind of computer gaming.

 

I hope this answers your question.

 

For hundred thousands of people worldwide, perhaps for millions, flight simulation is more than a game, itis their hobby.

This means that there is a strong interest in keeping this kind of 'games' alive.

So, I am positive to the future.

While Microsoft has shown no interest in the FS community for the last 10-15 years, I believe that the developers of newer flight simulators, like X-Plane, Aerofly, ... will keep their ears much closer on the needs of the community.

I prefer to work with small companies like Aerosoft instead of multinational corporations like Microsoft.

I see FSX and X-Plane for a number of years side on side in flight simulation, but on the long term a new simulator will move into the steps of MSFS.

I don't see the end of our hobby in the near future.

 

Well, today I think we could say that you are wrong, Microsoft has announced that they will take up MSF again with all efforts needed to continue the excellent work from 1983 and forward to 2007..

My advice is that you let Microsoft invite you for cooperation because this is where the future with FS is, I am glad that I sticked to FSX and Aerosoft for so many years and not having jumped over to Xplane or P3D.

Akki

  • Author
  • Aerosoft

Well, the point is that there might not have been an Aerosoft when we would have stuck to FSX, commercially that simulator is more or dead for the last four years.  And calling my CEO wrong with seven years of hindsight seems to be a tad easy don't you think?

 

But of course we are happy with every new sim and Microsofts new efforts have our full attention. They got a big task competing with simulators that have many years of development and we are slightly worried about the XBox link, but nevertheless enthusiastic! Of course we are unable to comment on any discussion we might or might not have had with MS already.

 

 

  • Developer
vor 11 Stunden , Akki sagte:

My advice is that you let Microsoft invite you for cooperation because this is where the future with FS is, I am glad that I sticked to FSX and Aerosoft for so many years and not having jumped over to Xplane or P3D.

From all we know and were shown in the E3 presentation and on the FSInsider website, it's very unlikely that the new MSFS will be any more compatible with the old FSX than P3D4 or X-Plane. For example it's guaranteed to be 64-bit so hardly any aircraft add-ons will be compatible.

The future will show whether or not it will make sense to support the new MSFS.

  • 1 month later...

Hello. I wonder why you never updated Stavanger x and vaernes X to p3dv4? I am of course sure there are good reasons for it but still, they are good airports and I miss them in p3dv4. Is it much work to update them?

 

Regards

Hello again. I thought I would ask if someone from Aerosoft would know if there is any chance to get the download file for mega oslo v2 and stavanger x and vaernes x. The vendors I bought them from are no longer in business. Flightsimstore. I have been away for a long time and completely missed out on the flightsimstore closing down. I have the registration keys though.

8 minutes ago, Uncle Bob said:

Hello again. I thought I would ask if someone from Aerosoft would know if there is any chance to get the download file for mega oslo v2 and stavanger x and vaernes x. The vendors I bought them from are no longer in business. Flightsimstore. I have been away for a long time and completely missed out on the flightsimstore closing down. I have the registration keys though.

Im not sure about Stavanger and Vaernes but if you go to the update section of the Aerosoft site you can registor Oslo v2 using your code so you might beable to download it from there , regarding the other two im sure Aerosoft will beable to help you in one way or another .. always found them helpfull .

2 hours ago, Uncle Bob said:

Hello again. I thought I would ask if someone from Aerosoft would know if there is any chance to get the download file for mega oslo v2 and stavanger x and vaernes x. The vendors I bought them from are no longer in business. Flightsimstore. I have been away for a long time and completely missed out on the flightsimstore closing down. I have the registration keys though.

 

Hello Bob,

 

Would you please put in a Support Ticket with us a the link below?  You will be able to add attachments to the support ticket, and if you would please include all the relevant sales receipts and registration information.

 

https://helpdesk.aerosoft.com/portal/home

 

Many thanks, and best wishes!

 

23 hours ago, keenrw said:

Im not sure about Stavanger and Vaernes but if you go to the update section of the Aerosoft site you can registor Oslo v2 using your code so you might beable to download it from there , regarding the other two im sure Aerosoft will beable to help you in one way or another .. always found them helpfull .

 

20 hours ago, DaveCT2003 said:

 

Hello Bob,

 

Would you please put in a Support Ticket with us a the link below?  You will be able to add attachments to the support ticket, and if you would please include all the relevant sales receipts and registration information.

 

https://helpdesk.aerosoft.com/portal/home

 

Many thanks, and best wishes!

 

 

Great help there, thank you. Followed your link and got my twin otter and oslo v2 back. I had bought them from flightsimstore so that was great. I couldnt find stavanger x or vaernes x in the update list but I think that might be cause there were no updates for them. I see vaernes x is now for p3dv4. The one I had bought was for fsx. My stavanger x was also for fsx and It probably wouldnt work well in v4. All in all im very happy to get oslov2 and twin otter back. Thank you.

27 minutes ago, Uncle Bob said:

 

 

Great help there, thank you. Followed your link and got my twin otter and oslo v2 back. I had bought them from flightsimstore so that was great. I couldnt find stavanger x or vaernes x in the update list but I think that might be cause there were no updates for them. I see vaernes x is now for p3dv4. The one I had bought was for fsx. My stavanger x was also for fsx and It probably wouldnt work well in v4. All in all im very happy to get oslov2 and twin otter back. Thank you.

 

You are most welcome my friend.

 

Best wishes for Happy Flights!

 

  • Moderator

Hi Bob,

 

At present there isn't a completely new version of Stavanger and Vaernes planed.
If the developers will find time for this in the future we will announce it.
 

Kind regards

Winfried

Thanks a lot guys. I have 1 more question. I have the airbus bundle bought for my sim p3dv2 a few years back. I read somewhere if you buy the pro bundle for p3dv4 it will give you backward compatibility for use with 32 bit fsx/p3dv1-2 and 3. Are there any kind of discount to be had for the other way around? If I want the aerosoft airbus bundle for p3dv4 I will pay full price? Its what other developers do too so no problem and the pro edition might be much more than 64 bit compatibility for all that I know. Its just for clearing it up so I know what to do if I want it for my p3dv4.  Thanks for your patience with me. Great products all around from aerosoft.

 

 

  • Expert

The Airbus Professional needs at least P3Dv4.4 and is not compatible with older versions of P3D and is not compatible with FSX.

If you own the latest version for FSX, which was 1.31, there is an upgrade possible. Please have a look at the productpage for more details:

https://www.aerosoft.com/en/flight-simulation/prepar3d-v4/aircraft/2437/a320-family-professional-bundle

5 hours ago, mopperle said:

The Airbus Professional needs at least P3Dv4.4 and is not compatible with older versions of P3D and is not compatible with FSX.

If you own the latest version for FSX, which was 1.31, there is an upgrade possible. Please have a look at the productpage for more details:

https://www.aerosoft.com/en/flight-simulation/prepar3d-v4/aircraft/2437/a320-family-professional-bundle

 

Hey and thank you. I just bought the pro bundle for my v4.5 and used the voucher code, my reg key for the 32 bit version and got 50% off. Thats pretty solid.

 

Happy customer.

  • Author
  • Aerosoft

Good. Thanks for letting us know!

 

Can I ask people to not use this topic for things that my support officers can handle here or at https://helpdesk.aerosoft.com/portal/home? This is really a topic that is intended to be only for our CEO. Big lines, big problems. If you feel one of my support officers really let you down or if we as a company are doing something stupid. 

 

At https://helpdesk.aerosoft.com/portal/home we are running a 82% happiness Rating right now (the stats show the last 24 hours).

image.png

Of the 2 negative comments one was from a pirate who complained we did not give him a code for a copy he downloaded from The Pirate Bay, the other was from a person who asked us support in Korean. We written him we do not support that language and offered him English, German, Spanish, Portugees, French and Dutch. When he send us a negative comment I asked a friend of mine to interpret and I am sure we can sort it out with him.

 

As I manage this department every ticket that ends with a bad rating is send to my email and I check every single one of them. We can not make everybody happy but we'll sure try. If you are annoyed, unhappy or in any way think we could do better: mathijs.kok@aerosoft.com. If you have a comment you feel my CEO should know, this is the topic!

 

 

 

  • 1 year later...

For the CEO...

 

The space that Aerosoft occupies - retailer, curator, and developer - creates, at times, a conflicting posture.

 

Often, projects are abandoned as it seems that aerosoft does not retain any rights to maintain a product as the underlying sim platforms evolve.  It would be nice to see commitment to certain products across the evolutionary changes in the underlying platforms.  I am not asking for a freebie in perpetuity here as I understand paying incremental fees to offset the development required.  However, the product portfolio seems to ebb and flow and two things seem to be true in light of this: 1) once an aircraft exists, short of it not selling well for your, it is an item of interest, and 2) the underlying materials - models, textures, techniques - don't seem to change radically enough such that they don't retain enough residual value.  I suppose what I am suggesting is that Aerosoft is mature enough as a company to move away from "curator" and take an active role in developing or at least sub-contracting where you retain rights to maintain and improve products.

 

Thank you.

  • Author
  • Aerosoft

I believe we have a very good record in maintaining our aircraft. Airbusses sold 4 years ago got an update last week and we offer low cost updates for many products. Not a lot of aircraft add-on builders do the same, you often pay full price even if the new version contains many parts of the one you already paid for.

 

But it is commercially very dangerous. Updates almost never sell new copies. They are a 'free' service that is very costly. The fact we now still work on our P3D Airbusses and CRJ's is because that work will also benefit the new MFS versions. If it was not for those versions on the horizon we would simply spend money that we would never get back. You have to keep in mind margins are low in this business.

Hi Mathijis,

 

For clarity, which I could have done a better job on in my post above, I concur on the aircraft space and only mention aircraft as, once they exist, there will be ongoing interest in them.  I should have specified that some scenery projects seem to die on the vine due to the content provider evaporating.  Two examples come to mind: KSMF and EFHK.  My advocacy is that, for as much as possible, IP move forward on platforms, which of course I see is happening with MSFS.  Perhaps I should have advocated that more in-house development occur or that rights to moving forward on platforms be retained.   Everything about MSFS says that it is rooted in its predecessor enough, at least scenery-wise, that products can be sustained.

 

Very short version: develop more in house so the sting of developer dissolution/disinterest doesn't leave holes in airport coverage.  It would seem that Microsoft has left the door open for airport scenery and aircraft in the new base product.  The need is even greater with the "legacy" platforms.

 

Thanks.

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