nfinger 3 Posted February 29, 2020 Share Posted February 29, 2020 just updated to latest version A330 and get this error. EFB not responding at all to any input, see screenshot. How can this be overcome? Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted March 1, 2020 Deputy Sheriffs Share Posted March 1, 2020 And what did you exactly do? Clicking anywhere on the EFB? Link to comment Share on other sites More sharing options...
CFG874 14 Posted March 1, 2020 Share Posted March 1, 2020 60/5000 Sorry, I've had the same problem since today. CFG874 Bernd Link to comment Share on other sites More sharing options...
MikaV 28 Posted March 2, 2020 Share Posted March 2, 2020 A319 Eurowings (default) in picture. I Fly Finnair liverys, and all the same. Also cannot input text in EFB! Green light is enabled (not in picture), but nothing is happen, but commands go into aircraft systems... Please login to display this image. Link to comment Share on other sites More sharing options...
CFG874 14 Posted March 2, 2020 Share Posted March 2, 2020 Hello nfinger, Start in the Configurator for example for the A320. Then EFB setting - I have Navigraph and continue with login browser In the menu, the access for Navigraph or (Aerosoft) must be filled out. Then "Yes Allow" and lo and behold everything great. That's how it worked for me. Greetings CFG874 Bernd Hallo nfinger, Starte mal in den Configurator zum Beispiel für den A320. Dann EFB setting - ich habe Navigraph und weiter mit Login Browser In dem Menü müssen die Zugänge für Navigraph oder ( Aerosoft ) ausgefüllt werden. Dann " Yes Allow " und siehe da alles Prima. So hat es bei mir Funktioniert. Gruß CFG874 Bernd Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted March 2, 2020 Deputy Sheriffs Share Posted March 2, 2020 There seems to still be issues with the Navigraph login token remaining valid over sessions. We are looking into it. Link to comment Share on other sites More sharing options...
nfinger 3 Posted March 2, 2020 Author Share Posted March 2, 2020 The login to navigraph does not save so you need to log in and allow for every flight. If not EFB is unusable and shows error. Please login to display this image. Link to comment Share on other sites More sharing options...
shaneb777 0 Posted April 2, 2020 Share Posted April 2, 2020 Any fix to this issue of the efb error? In my current A320 configurator settings Navigraph (full membership) has green tick but above problem still exists? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 2, 2020 Deputy Sheriffs Share Posted April 2, 2020 Update to version 1.3.0.5 via the ASUpdater Link to comment Share on other sites More sharing options...
Jens Michlas 10 Posted April 5, 2020 Share Posted April 5, 2020 There is a orange error on the A333 EFB .. Suddenly the throttle have stopped responding... And now the plane is unflyable. I had 1.0.0.8 and reinstalled that, and updated the plane to 1.0.0.10 to see if that helped. But still the same error.. What to to? All the best Jens Please login to display this image. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted April 5, 2020 Share Posted April 5, 2020 This means that your login for the charts (NavDataPro in your case) either did not occur or the email/serial number you entered in the third tab in the Configurator for access to the charts is incorrect. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 6, 2020 Aerosoft Share Posted April 6, 2020 Just use the configurator to login to Navigraph again. Unfortunately Navigraph does not allow us to store the login for a longer period. Link to comment Share on other sites More sharing options...
Jens Michlas 10 Posted April 6, 2020 Share Posted April 6, 2020 i will try that.. I understand that the throttle management goes through the EFB.. I don't have subscription to Navigraph charts only Airacs. It to costly. I dont have any subscriptions... Does that mean access to the EFB is closed? It say " Verify session error (error)Unauthorized" and the EFB screen is frozen... Thank you. Jens Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 6, 2020 Deputy Sheriffs Share Posted April 6, 2020 15 minutes ago, Jens Michlas said: I understand that the throttle management goes through the EFB.. No. 15 minutes ago, Jens Michlas said: Does that mean acces to the EFB is closed? To view charts, you need to have a valid subscription. either for NavdataPro or Navigraph. Link to comment Share on other sites More sharing options...
Jens Michlas 10 Posted April 6, 2020 Share Posted April 6, 2020 Hi The calibration in Aerosoft goes now through the EFB...aint that right? Without any subscription to the two chart providers how do I remove the Error sign? The EFB is frozen. Jens Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 7, 2020 Aerosoft Share Posted April 7, 2020 If you mean by calibration, the login process with the chart provider, yes. Are you sure you use the latest version? I just tried it without any chart provider and could not lock up EFB. Link to comment Share on other sites More sharing options...
Jens Michlas 10 Posted April 7, 2020 Share Posted April 7, 2020 Thank you Maathijs Because of being busy today I will feed back tomorrow Thank you.. All the best Jens Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 7, 2020 Aerosoft Share Posted April 7, 2020 That's the latest version indeed. And even if you do not use the charts tab the EFB still freezes up? Link to comment Share on other sites More sharing options...
Jens Michlas 10 Posted April 8, 2020 Share Posted April 8, 2020 Thank you I Think I have solved the matter now.. The A3XX connect pro was blocked... And then I made an error ... Maybe I could have clicked on the X in the Error sign. When I reloaded There was the error again just without connection error connection text. And i clicked the cross.. Thank you for your concern and attention. Greetings Jens Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 8, 2020 Aerosoft Share Posted April 8, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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