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sam13

CTD when selecting charts

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hello,

with last update, I experience ctd when i select charts on my efb.

i use navdata pro charts.

 

Prepar3D.exe
      4.5.13.32097
      5d8abf93
      ucrtbase.dll
      10.0.18362.387
      4361b720
      c0000409
      000000000006db8e
      4484
      01d5aa66664b2569
      C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
      C:\WINDOWS\System32\ucrtbase.dll
     

1d9b797d-6afe-4df3-84f9-4304eded98d9

 

Regards

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Do you remember at/near which airport this happened?  When working on another report, I came across an undocumented chart type which name was longer than the space I reserved for it. Yours might be the same issue (at least description and error code point into the same direction), so I would like to check the airport data for this.

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Hi Hans,

Both default (SEATTLE) and Nice (LFMN), every time when i click charts menu.

Kind regards

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I had a CTD when selecting charts. I use Navigraph Charts. Flight was from KGLA to KBGR. I had the new update installed 2.0.0.1.

 

First I was able to select charts, then opened the LGA5 SID KLGA. All went well. Then in the air, I wanted to open KBGR, but as soon as selecting KBGR on the Airports Tab, the sim froze.

 

Regards

Henry

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Ctd here also after landing to CYEG. Update 2.0.0.1 installed. Using navigraph charts. For the whole trip charts were fine except after landing sim just froze when selecting taxi chart

 

Viallisen sovelluksen nimi: Prepar3D.exe, versio: 4.5.13.32097, aikaleima: 0x5d8abf93
Viallisen moduulin nimi: KERNELBASE.dll, versio: 10.0.18362.476, aikaleima: 0x83c3d83a
Poikkeuskoodi: 0xc0020001
Virhepoikkeama: 0x000000000003a839
Viallisen prosessin tunnus: 0x3958
Viallisen sovelluksen käynnistysaika: 0x01d5ab3d4c48bff2
Viallisen sovelluksen polku: E:\Prepar3D V4\Prepar3D.exe
Viallisen moduulin polku: C:\WINDOWS\System32\KERNELBASE.dll
Raportin tunnus: 3bc26519-e8a3-40a2-b0df-10187d957425
Viallisen paketin koko nimi: 
Viallisen paketin suhteellinen sovellustunnus: 

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I'm sorry that this happens. We only got positive replies from testing 2.0.0.1, so I really thought this would be fixed.

I got some new software from Navigraph today. I will implement it tomorrow and hope that this will help to fix this issue. I will also, of course, check my half of the implementation again.

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Just to help.  I had the same issue with a CTD at KGRR Landing 17. In the EFB, I selected "Nearest Airports" and KGRR after landing and exiting on the hi-speed at Bravo. Flight was fine, did not load a flight plan so the ORIG DEST airports were not loaded.  that is why I selected Nearest Airports


I am using:

Navigraph Charts

latest Patch to the CRJ Prof

P3D V4.5 HF2

AS 2016

ASCA

REX Environment Force

Ezdok

UTLive

ORBX Vector, Global, trees etc

 

Loving the plane - thanks for working through the bugs.

 

Rick

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I have the same issue with Navdatapro charts. No matter which chart I select, it will always cause a CTD. I tried several diffrent airports.  

 

Regards

 

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Can confirm. CTD during cruise while selecting KJAC approach chart. I am using Navigraph. 
Very annoying, I hope you get that fixed. 

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Same here. CTD on a flight from KSDF to KATL. Tried to select the CHPPR1 STAR. I'm using Navigraph. 

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Same here, no matter if it default or payware. From fsdreamteam kjfk to kbos default. Crash mid air while trying to open kbos chart. 

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Just got a CTD here.  KHIO to KABQ, tried to select the LOWBO3 STAR chart somewhere between the TCH and RSK VORTACs.

 

Pulling up the LOWBO3 chart worked fine before I took off.  Problem seems to manifest after the simulation has been running for a while.  I was about 1:10 into my flight.

 

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Another CTD with Navdata, EDDM to EHBK . Selected EDDM east apron chart and that ended my flight (well, i was parked still but...)

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Hello, like I had a CTD on LFBZ Biarritz (France) with the navigraph cards

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CTD on flight from CYFC to CYUL. Crash occurred mid-flight prompted by selection of approach chart. P3D v4.5 hotfix 2, paled out, hung and then quit. Navigraph charts used.

 

Fault bucket 1621546915105431150, type 4                                                                                                                          

Log Name:      Application
Source:        Windows Error Reporting
Date:          12/7/2019 12:12:38 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:    
Description:
Fault bucket 1486591396300563378, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 4.5.13.32097
P3: 5d8abf93
P4: KERNELBASE.dll
P5: 10.0.18362.476
P6: 83c3d83a
P7: c0020001
P8: 000000000003a839
P9: 
P10: 

 

 

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I just got an email from Navigraph telling me that a Navigraph Charts session expires one hour. That's the reason why you get all those crashes. I also got new software from them which will sort the problem. I'm going to implement this into the CRJ now.

 

Again, I'm terribly sorry that this happened. Unfortunately I couldn't avoid it because I simply didn't know. Most of my test flights are shorter than one hour, so I didn't come across the problem myself.

I'm closing this thread now and will get you guys a new version asap.

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