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ronharr

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About ronharr

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    Flight Student - Groundwork
  1. Thanks Hans, but would that not mean that the Airbus would also have the same problem? RonH
  2. Hi, Using P3Dv5 HF2 in Win 10 Pro Version 1909 Build 18363.900, at default airport EGLC for the flight with no ATC response using Aerosoft CRJ-900 Pro, most recent version. When activating the flight EGLC to EGPH the usual PRO-ATC menu appears and, for the sake of troubleshooting I have it in static display. The message indicates that ATIS is tuned in and Clearance needs to be tuned in. When this is done, and clearance is requested, the request is made audibly. However, there is no response from ATC. Bringing up the menu again and requesting Flight Information, reveals that PRO-ATC has not registered the switch to delivery frequency and still "thinks" that ATIS is tuned. It doesn't matter how the radio is tuned, auto or manual, or from where, the tuning is not registered. To rule out the airport, I loaded PMDG QOTSII 747-8, into the spot at EGLC (!). No problems with ATC. To rule out CRJ-900, I loaded Aerosoft Airbus 319 Pro at EGLC and also discovered no problem with ATC. My assessment, then is that there is an issue in the CRJ that I cannot resolve. I have posted the issue on the Pointsoft PRO-ATC website with attched log files of the failed CRJ (029) and successful Airbus (033), in case this gives some clue to the problem. The log files are, I imagine, of no use to support on this forum. Thanks, RonH
  3. Thank you JR. I found the folder too, in a round about way. Once found I was able to copy the recent cycle data. RonH
  4. Thanks Hans, but I have no idea where to copy it to! I have never had any problems with the locations, folder permissions are all set for my access and the location is, as I'm sure you know, the default Aerosoft choice. RonH
  5. Dense, I must be, for using FMS data manager loads current data into P3Dv4 but does not do so for P3Dv5. I would like to know where the location for the FMS data is. I have, for example it loading into Program Files (x86) >Aerosoft > Aerosoft CRJ Professional > Data > NavData. The info in this sub folder cycle_info.txt shows the correct and expected cycle. This does not, however, show in the loaded aircraft. Help appreciated RonH
  6. Agreed. Adding the IP to the exclusions is the easiest fix. Thanks Hans Ron I'm also flagging this at MB
  7. Thanks for moving the topic it was not clear to me that this was a support issue rather than merely a discursive one. Further to the topic. I found that OrbX TE GB and ASP3D Beta6 do not go together well on my system flying A320. Disabling TE GB and using ENG/SCO resulted in acceptable flight. Curious since my system runs two GTX 2080Ti cards. The one that is used shows memory usage of around 5.1GB out available 9 or so GB. So, problem is not, I think, the A320. It appears to be an interaction of ASP3D, OrbX and P3D memory usage but I'm not savvy enough to know which of them contributes most to the issue. RonH
  8. I was simply running the Updater but the running was blocked in progress. When I allowed access to the blocked IP address, the Updater ran. Neither it, nor any products required updating. So it was blocking the website as far as I can tell. I just removed the Exclusion from MB and the problem is still showing. Forgive the info. below if it is of no value, but if it helps determine what is going on, then great. RonH ASUpdater version info: An error occured! System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdaterLib.CUpdaterInfo.GetAvailableVersion(String server) Prepar3D 5.x (5.0.31.35253) found: (C:\Program Files\Lockheed Martin\Prepar3D v5\) Prepar3D 4.x (4.5.14.34698) found: (C:\Program Files\Lockheed Martin\Prepar3D v4\) Aerosoft A318-A319 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a318_a319_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A318-A319 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a318_a319_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A320-A321 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A320-A321 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A330 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a330_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A330 Pro V5: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a330_prof_p3dv5/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft CRJ Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_crj_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Gibraltar Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_gibraltar_prof_p3dv5/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** London Heathrow Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_london-heathrow_prof_p3dv5/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! ***
  9. I will gladly use the correct forum. The A/C in question is A320pro. Which is the correct forum? RonH
  10. This morning Malwarebytes Premium v4.1 decided to block the update website flagging it as Trojan -Website Data- Category: Trojan Domain: update.aerosoft.com.dedi2593.your-server.de IP Address: 78.47.8.81 Easily remedied by adding website to exclusion but thought people might like to know RonH
  11. Flight from Edinburgh to Heathrow, it seems that ASCA activation (v7471) caused massive freezing. Opening task manager indicated that P3D was "not responding" but I noticed that the running memory had plunged and was rebuilding. Waiting it out saw a resumption of the flight as soon as sufficient memory reloaded. This happened about half a dozen times in the flight. I'm not sure what the cause is, but I will repeat the flight without ProATC and AS3PD to rule out P3D and A320, then reintroduce the add-ons one at a time to see which might be causing the issue. Has anyone else experienced this? RonH
  12. Yes, I know the switches are there and activated them. HDR is also on.
  13. In my recent flight A330 v1.0.2.0 panel lighting in P3D v5 HF1 does not have sufficient intensity to make out the control switches on the glare shield. The views also darken to the point where it is very difficult to see them clearly enough. Is this a general issue or is it a problem unique to my set up? RonH
  14. Hi Hans, just to add that as soon as I try to access charts in the CRJ 700 P3Dv4.5 crashes to desktop with the same Event viewer details as posted above by flycln. This crash does not happen with PMDG 747-8 or with QW 787. Ron
  15. CTD on flight from CYFC to CYUL. Crash occurred mid-flight prompted by selection of approach chart. P3D v4.5 hotfix 2, paled out, hung and then quit. Navigraph charts used. Fault bucket 1621546915105431150, type 4 Log Name: Application Source: Windows Error Reporting Date: 12/7/2019 12:12:38 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Description: Fault bucket 1486591396300563378, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: Prepar3D.exe P2: 4.5.13.32097 P3: 5d8abf93 P4: KERNELBASE.dll P5: 10.0.18362.476 P6: 83c3d83a P7: c0020001 P8: 000000000003a839 P9: P10:
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