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ronharr

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  1. Hi, Don't know if I am the only one who has had a problem installing the new version of CRJ Pro. On attempting to update, after duly disabling my AV protection, the update process stalled with an error from the AV (Norton) indicating a problem with an attempt to modify a (.tmp) protected file in \Windows\Fonts. No matter what I tried to exclude in my AV, the problem persisted. I decided to uninstall V2200 and complete the install of V2400 from scratch but the same problem occurred. To rule out an issue with my system, I reinstalled V2200 without a problem. Baffled, I decided to boot into Safe Mode and try the installation that way and it succeeded (I'm not sure if it was affected by the still present exclusions in my AV, but I did not, in Safe Mode, disable Auto-protect). I'm not sure if this was a problem with my system, running Win 10 Pro 20H2 version 19042.867, Windows Feature Experience Pack 120.2212.551.0, or a quirk of the installer but thought it might be useful to relate my story if the problem is faced by others. (Just in case, I want to be clear that V2200 was up to date via AS Updater, so V2202) Ron H
  2. Thanks Hans! Interesting because the following list of frequencies is found for EGLC: THAMES RADAR Approach:132.70CITY ATIS:136.35CITY GROUND Ground Control:121.82HEATHROW DIRECTOR Radar:119.72HEATHROW Radar:125.62THAMES Radar:132.70CITY Tower:118.07CITY Tower:129.45 Ron Harris
  3. Hello Hans, At the suggestion of Thomas at Pointsoft, I disabled the tuning of Com radio by the "Co-pilot" turning control over to the pilot. This solved the com problem and I can now obtain and hear Clearance Delivery. It did, however turn up what appears to be another problem. The Com radio will not tune to 118.07 but goes straight from 118.065 to 118.075. This occurs for all Com frequencies regardless of digit sequences whenever changing through xxx.x65 in effort to reach xxx.x70. Is this deliberate or, if not, remediable? Thanks for your help, Ron Harris
  4. And now the Majestic DASH8 Q400. Is it not possible, Hans, that there is something happening in the CRJ for P3Dv5? In P3Dv4.5 CRJ and PRO-ATC work together just fine. Ron Harris
  5. Well, I respect your expertise as the developer, but the folks at PRO-ATC seem to think that the problem must lie with the CRJ. I must confess I have no clue. It is the only aircraft I have added to P3Dv5 HF2 which doesn't respond, the recent addition of PMDG's 737 NGXu included. Ron Harris
  6. I’m still unclear why this is unique to the CRJ and not the Airbus Pro RonH
  7. Thanks Hans, but would that not mean that the Airbus would also have the same problem? RonH
  8. Hi, Using P3Dv5 HF2 in Win 10 Pro Version 1909 Build 18363.900, at default airport EGLC for the flight with no ATC response using Aerosoft CRJ-900 Pro, most recent version. When activating the flight EGLC to EGPH the usual PRO-ATC menu appears and, for the sake of troubleshooting I have it in static display. The message indicates that ATIS is tuned in and Clearance needs to be tuned in. When this is done, and clearance is requested, the request is made audibly. However, there is no response from ATC. Bringing up the menu again and requesting Flight Information, reveals that PRO-ATC has not registered the switch to delivery frequency and still "thinks" that ATIS is tuned. It doesn't matter how the radio is tuned, auto or manual, or from where, the tuning is not registered. To rule out the airport, I loaded PMDG QOTSII 747-8, into the spot at EGLC (!). No problems with ATC. To rule out CRJ-900, I loaded Aerosoft Airbus 319 Pro at EGLC and also discovered no problem with ATC. My assessment, then is that there is an issue in the CRJ that I cannot resolve. I have posted the issue on the Pointsoft PRO-ATC website with attched log files of the failed CRJ (029) and successful Airbus (033), in case this gives some clue to the problem. The log files are, I imagine, of no use to support on this forum. Thanks, RonH
  9. Thank you JR. I found the folder too, in a round about way. Once found I was able to copy the recent cycle data. RonH
  10. Thanks Hans, but I have no idea where to copy it to! I have never had any problems with the locations, folder permissions are all set for my access and the location is, as I'm sure you know, the default Aerosoft choice. RonH
  11. Dense, I must be, for using FMS data manager loads current data into P3Dv4 but does not do so for P3Dv5. I would like to know where the location for the FMS data is. I have, for example it loading into Program Files (x86) >Aerosoft > Aerosoft CRJ Professional > Data > NavData. The info in this sub folder cycle_info.txt shows the correct and expected cycle. This does not, however, show in the loaded aircraft. Help appreciated RonH
  12. Agreed. Adding the IP to the exclusions is the easiest fix. Thanks Hans Ron I'm also flagging this at MB
  13. Thanks for moving the topic it was not clear to me that this was a support issue rather than merely a discursive one. Further to the topic. I found that OrbX TE GB and ASP3D Beta6 do not go together well on my system flying A320. Disabling TE GB and using ENG/SCO resulted in acceptable flight. Curious since my system runs two GTX 2080Ti cards. The one that is used shows memory usage of around 5.1GB out available 9 or so GB. So, problem is not, I think, the A320. It appears to be an interaction of ASP3D, OrbX and P3D memory usage but I'm not savvy enough to know which of them contributes most to the issue. RonH
  14. I was simply running the Updater but the running was blocked in progress. When I allowed access to the blocked IP address, the Updater ran. Neither it, nor any products required updating. So it was blocking the website as far as I can tell. I just removed the Exclusion from MB and the problem is still showing. Forgive the info. below if it is of no value, but if it helps determine what is going on, then great. RonH ASUpdater version info: An error occured! System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdaterLib.CUpdaterInfo.GetAvailableVersion(String server) Prepar3D 5.x (5.0.31.35253) found: (C:\Program Files\Lockheed Martin\Prepar3D v5\) Prepar3D 4.x (4.5.14.34698) found: (C:\Program Files\Lockheed Martin\Prepar3D v4\) Aerosoft A318-A319 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a318_a319_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A318-A319 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a318_a319_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A320-A321 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A320-A321 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A330 Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a330_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft A330 Pro V5: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a330_prof_p3dv5/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Aerosoft CRJ Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_crj_prof/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** Gibraltar Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_gibraltar_prof_p3dv5/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! *** London Heathrow Professional: The server version file could not be loaded! http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_london-heathrow_prof_p3dv5/asupdater.xml System.Xml.XmlException: 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at ASUpdater.MainWindow.GetProductList() *** This product will be ignored! ***
  15. I will gladly use the correct forum. The A/C in question is A320pro. Which is the correct forum? RonH
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