phlpeo 98 Posted November 25, 2019 Share Posted November 25, 2019 when i load into the LSGG configurator it looks like this. i then change to this and save plus close it. then i open it up again to see saved settings but it goes back to the first image. Link to post Share on other sites
mopperle 3463 Posted November 25, 2019 Share Posted November 25, 2019 This is a known issue and will be solved. 1 Link to post Share on other sites
swisspilotace 6 Posted December 15, 2019 Share Posted December 15, 2019 I really enjoy Aerosoft products (either released through them or created by them) but what is going on with Geneva Prof is ridicolous. It would only take a small update but at the moment the airport is just unusable at night because the Configurator resets itself. Please fix!!! Link to post Share on other sites
peterf 1 Posted December 15, 2019 Share Posted December 15, 2019 I agree! Already, I don't understand how it was possible to release Aerosoft "another company" faulty product LSGG with such a bug (multiple bugs) ... Okay. This may happen… But after several weeks, shouldn't we fix it…? That doesn't "bother" any publisher ...? Yes, i would ask for the update… Thanks! Kind Regards, Peter Link to post Share on other sites
Mathijs Kok 35165 Posted December 16, 2019 Share Posted December 16, 2019 I have asked the project manager to comment on this, I do not know what the actual issue at this moment is. Link to post Share on other sites
Mathijs Kok 35165 Posted December 16, 2019 Share Posted December 16, 2019 I was informed an update is scheduled for later this week. Link to post Share on other sites
peterf 1 Posted December 16, 2019 Share Posted December 16, 2019 Thanks Mathijs! Peter Link to post Share on other sites
swisspilotace 6 Posted December 16, 2019 Share Posted December 16, 2019 Thanks Mathijs and sorry for my maybe slightly strong tone. As mentioned I love your products but its just a bit frustrating. Regards Luca Link to post Share on other sites
Brittanix 3 Posted December 29, 2019 Share Posted December 29, 2019 Since the latest update (1.0.1.1) the configurator doesn’t work at all now. When i try to save I get an error message. Tried a re-install, but no change. Link to post Share on other sites
Brittanix 3 Posted December 29, 2019 Share Posted December 29, 2019 1 hour ago, ice75 said: Since the latest update (1.0.1.1) the configurator doesn’t work at all now. When i try to save I get an error message. Tried a re-install, but no change. Here's a screenshot of what I mean .... Link to post Share on other sites
Mathijs Kok 35165 Posted December 30, 2019 Share Posted December 30, 2019 Is there anybody else who sees this issue? Link to post Share on other sites
mopperle 3463 Posted December 30, 2019 Share Posted December 30, 2019 Yes, see the same. Checked it yesterday to see whether it remembers the settings it worked. But now when opening it again, changing a value and clicking on "Accept" the error comes up. Link to post Share on other sites
Mathijs Kok 35165 Posted December 30, 2019 Share Posted December 30, 2019 Okay, thanks I have asked somebody in HQ to check this (not too many people however). Link to post Share on other sites
A. Muegge 52 Posted December 30, 2019 Share Posted December 30, 2019 Hi, A new version for Geneva Professional (V1.0.1.2) is now available. It is only available from your customer download account. Please download and install the new version from your account. 1 Link to post Share on other sites
Brittanix 3 Posted December 30, 2019 Share Posted December 30, 2019 That seems to have done the trick. Works fine now, Thanks 👍 Link to post Share on other sites
Mathijs Kok 35165 Posted December 31, 2019 Share Posted December 31, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to post Share on other sites
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