Speedbird643 4 Posted March 29, 2021 Share Posted March 29, 2021 Customers who bought the CRJ outside the MS Store (or Steam) can use the updater tool (look in start menu). I haven't got any form of Updater in the start menu (Windows 10). The only entry under my Aerosoft CRJ on the start menu is a link to the manuals folder (it isn't in there, either). Link to comment Share on other sites More sharing options...
Berzerker7 1 Posted March 29, 2021 Share Posted March 29, 2021 The updater should be in %USERPROFILE%\Documents\Aerosoft\ASUpdater but that crashes for me on startup. Nothing in the log seems to give any indication as to why. Event Viewer puts the culprit as a "kernelbase.dll" cause. Link to comment Share on other sites More sharing options...
Dmitry Kuranov 1 Posted March 29, 2021 Share Posted March 29, 2021 I have bought plane in Sim Market. Sim was bought in Steam. There are no update.. it will be later? Link to comment Share on other sites More sharing options...
Speedbird643 4 Posted March 29, 2021 Author Share Posted March 29, 2021 16 minutes ago, Berzerker7 said: The updater should be in %USERPROFILE%\Documents\Aerosoft\ASUpdater but that crashes for me on startup. Nothing in the log seems to give any indication as to why. Event Viewer puts the culprit as a "kernelbase.dll" cause. It was indeed - and it appears to have worked. Thanks! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 There are also full new builds available where you bought the product. Link to comment Share on other sites More sharing options...
Berzerker7 1 Posted March 29, 2021 Share Posted March 29, 2021 Well I found the 1.0.0.1 build from the aerosoft store (which installed fine), but my updater still crashes on launch (1.6.0.0) Link to comment Share on other sites More sharing options...
Berndie 31 Posted March 29, 2021 Share Posted March 29, 2021 Hallo, seit heute funktioniert mein AS Updater ebenfalls nicht mehr. Wollte das Update für den BER downloaden AS_Updater deinstalliert... Neuinstallation des BER durchgeführt, dadurch wurde der AS-Updater ebenfalls neu installiert, jedoch gleiche Wirkung. Absturz nach öffnen. Gruß Bernhard Link to comment Share on other sites More sharing options...
august78 5 Posted March 29, 2021 Share Posted March 29, 2021 Ok so I am in the simulator looking in the content manager, and the CRJ says it is version 0.1.2. Is that the newest one? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted March 29, 2021 Deputy Sheriffs Share Posted March 29, 2021 1 hour ago, Berndie said: seit heute funktioniert mein AS Updater ebenfalls nicht mehr. So what did change on your system, as it seemed to work before? 1 hour ago, Berndie said: Absturz nach öffnen. What error message do you get (check the Windows Eventviewer)? Link to comment Share on other sites More sharing options...
UptownJones7 32 Posted March 29, 2021 Share Posted March 29, 2021 Hi there, have the steam version of MSFS and bought the crj from the MSFS marketplace. I understand it is out of Aerosofts hands when the update will be released from MSFS but was there given any indication as to when it will be available? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 15 minutes ago, UptownJones7 said: Hi there, have the steam version of MSFS and bought the crj from the MSFS marketplace. I understand it is out of Aerosofts hands when the update will be released from MSFS but was there given any indication as to when it will be available? Nope. Link to comment Share on other sites More sharing options...
Berndie 31 Posted March 29, 2021 Share Posted March 29, 2021 Keine Änderungen am System, normale Win Updates Ereignisanzeige gibt dies her : Name der fehlerhaften Anwendung: ASUpdater.exe, Version: 1.6.0.0, Zeitstempel: 0x5f3b902c Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.19041.804, Zeitstempel: 0xb610d74d Ausnahmecode: 0xc000041d Fehleroffset: 0x0012a8b2 ID des fehlerhaften Prozesses: 0x412c Startzeit der fehlerhaften Anwendung: 0x01d724c390df51ed Pfad der fehlerhaften Anwendung: C:\Users\bernh\Documents\Aerosoft\ASUpdater\ASUpdater.exe Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll Berichtskennung: bbe3a1ef-4ea0-45d3-8263-573a16bab9c7 Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 If the updater does not work (most likely because of run time issues) do not waste time, just de-install the code your have, get a full new installer and install that Link to comment Share on other sites More sharing options...
Berndie 31 Posted March 29, 2021 Share Posted March 29, 2021 vor 1 minute, Mathijs Kok sagte: Wenn der Updater nicht funktioniert (höchstwahrscheinlich aufgrund von Laufzeitproblemen), verschwenden Sie keine Zeit. Deinstallieren Sie einfach den Code, den Sie haben, holen Sie sich ein neues Installationsprogramm und installieren Sie diesen I have already searched for the program ASUpdater, but nowhere found a download option Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 C:\Users\yourname\Documents\Aerosoft\ASUpdater Link to comment Share on other sites More sharing options...
Dmitry Kuranov 1 Posted March 29, 2021 Share Posted March 29, 2021 1 hour ago, august78 said: Ok so I am in the simulator looking in the content manager, and the CRJ says it is version 0.1.2. Is that the newest one? Same. deleted and reinstalled from marketplace verison same. Link to comment Share on other sites More sharing options...
Berndie 31 Posted March 29, 2021 Share Posted March 29, 2021 Spoiler New Log started: Montag, 29. März 2021 Retrieving Resource Dictionary Culture: de-DE Selected source: ..\Resources\StringResources.de-DE.xaml Dictionary merged Loading URIs LoadURIs: Create path LoadURIs: Reading server URIs LoadURIs: Server EU done LoadURIs: Server World done URIs loaded Loading configurations Configurations loaded Reguläre und experimentelle Aktualisierungen werden angezeigt Before CheckUpdaterUpdates() Update found. Exiting ASUpdater After CheckUpdaterUpdates() Before GetFSPaths() Before GetFSPaths() Before trimming FSX path Before trimming FSX-SE path Before trimming P3Dv3 path Before trimming P3Dv4 path Before trimming P3Dv5 path After trimming paths Before retrieving P3Dv4 version P3Dv4 version retrieved After retrieving P3Dv4 version After GetFSPaths() Before output P3Dv4 version Prepar3D 4.x (4.5.13.32097) gefunden: (H:\Lockheed Martin\Prepar3D v4\) Before output P3Dv4 version Before output FSX version After GetFSPaths() Before CheckXPPaths() After CheckXPPaths() Before GetProductList() Document folder: C:\Users\bernh\Documents Product folder: C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products 10 files found in product folder Product file C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products\as_a318_a319_prof.xml read successfully Product file C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products\as_a318_a319_prof.xml parsed successfully Server-URI = http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a318_a319_prof/asupdater.xml Server document loaded Product added to list Product file C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products\as_a320_a321_prof.xml read successfully Product file C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products\as_a320_a321_prof.xml parsed successfully Server-URI = http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_a320_a321_prof/asupdater.xml Server document loaded Product added to list Product file C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products\as_airport-berlin-brandenburg_msfs.xml read successfully Product file C:\Users\bernh\Documents\Aerosoft\ASUpdater\Products\as_airport-berlin-brandenburg_msfs.xml parsed successfully Server-URI = http://update.aerosoft.com.dedi2593.your-server.de/asupdater/as_airport-berlin-brandenburg_msfs/asupdater.xml Server document loaded The updater does not work after all Link to comment Share on other sites More sharing options...
oisk 51 Posted March 29, 2021 Share Posted March 29, 2021 The ASUpdater is not installed on my system. Not under the links given here, I also searched c:/ without finding anything. I have the steam version, bought in the sim market. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 Just now, oisk said: The ASUpdater is not installed on my system. Not under the links given here, I also searched c:/ without finding anything. I have the steam version, bought in the sim market. In that case it is probably and AV software that prevented that. Some very bad ones do not even bother to warn the users these days. Simply 100% out of our control. Link to comment Share on other sites More sharing options...
august78 5 Posted March 29, 2021 Share Posted March 29, 2021 I actually purchased the CRJ twice on launch day because Aerosoft servers went down and couldnt handle the requests. In the MS store the update is not available, but it IS available in aerosoft store (redownload). I notice that a) the glideslop now functions (yay) b) The airplane still flies like a drunken sailor along the Lnav. Its like it is too slow to respond to the turn and therefore always is too late in the turn resulting in overshooting. The same happens when it tries to correct back, and can easily result in lateral oscillation. This happens almost always in all cirumstances (SID, enroute, STAR, and onto the ILS). Im happy that it has a custom nav database so it I can actually program proper flightplans, but I am terribly dissapointed with how the CRJ does it's Lnav. It really needs work, and isnt ready for paying customers. c) The nose lifts up uncommanded 10 knots prior to vr (pitch trim set according to the EFB calculations). Link to comment Share on other sites More sharing options...
oisk 51 Posted March 29, 2021 Share Posted March 29, 2021 Just now, Mathijs Kok said: In that case it is probably and AV software that prevented that. Some very bad ones do not even bother to warn the users these days. Simply 100% out of our control. I use Windows Defender. So, if I disable Windows Defender and reinstall from the simmarket it should work? I don't even have an Aerosoft directory in my Documents. Would the AV software not have just deleted the .exe file and left the directory? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 3 minutes ago, august78 said: I actually purchased the CRJ twice on launch day because Aerosoft servers went down and couldnt handle the requests. In the MS store the update is not available, but it IS available in aerosoft store (redownload). I notice that a) the glideslop now functions (yay) b) The airplane still flies like a drunken sailor along the Lnav. Its like it is too slow to respond to the turn and therefore always is too late in the turn resulting in overshooting. The same happens when it tries to correct back, and can easily result in lateral oscillation. This happens almost always in all cirumstances (SID, enroute, STAR, and onto the ILS). Im happy that it has a custom nav database so it I can actually program proper flightplans, but I am terribly dissapointed with how the CRJ does it's Lnav. It really needs work, and isnt ready for paying customers. c) The nose lifts up uncommanded 10 knots prior to vr. Please use the correct forum sections and do check if the issue is already discussed. and please please please do not highjack other topics. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 3 minutes ago, oisk said: I use Windows Defender. So, if I disable Windows Defender and reinstall from the simmarket it should work? I don't even have an Aerosoft directory in my Documents. Would the AV software not have just deleted the .exe file and left the directory? I have no idea. We have seen over 5000 people use the updater to update files so we are pretty sure the system should work. Why it does not on your system is something we simply do not know. Link to comment Share on other sites More sharing options...
august78 5 Posted March 29, 2021 Share Posted March 29, 2021 1 minute ago, Mathijs Kok said: Please use the correct forum sections and do check if the issue is already discussed. and please please please do not highjack other topics. This was a general feedback on the patch. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 29, 2021 Aerosoft Share Posted March 29, 2021 3 minutes ago, august78 said: This was a general feedback on the patch. And not in the correct section and not the correct topic. The topic is about the updater after all. Not about flight model or flight following, which should be posted here: https://forum.aerosoft.com/index.php?/forum/1029-manual-flight-autoflight-and-flight-management/ Link to comment Share on other sites More sharing options...
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