ianpartridge1 0 Posted June 2, 2020 Share Posted June 2, 2020 Hi, After a complete reinstall of windows and my products, the updater was working fine and showed all my products, and allowed me to update as required. When I ran the updater today it now only shows my Honeywell yoke in both P3D v4 and v5 It should also show: Purchased through Aerosoft Balearic Islands professional - Menorca P3D4 & 5 Balearic Islands professional - Ibiza P3D4 & 5 Mega Airport Barcelona professional P3D4 & 5 Purchased though 3rd Party AEROSOFT - MEGA AIRPORT FRANKFURT V2 PROFESSIONAL P3D4 & 5 AEROSOFT - MEGA AIRPORT MADRID PROFESSIONAL P3D4 & 5 AEROSOFT - MALAGA PROFESSIONAL P3D4 & 5 AEROSOFT - BALEARIC ISLANDS PROFESSIONAL - MALLORCA P3D4 & 5 Any help would be appreciated, Thanks, Ian Please login to display this image. Link to comment Share on other sites More sharing options...
ianpartridge1 0 Posted June 2, 2020 Author Share Posted June 2, 2020 I should add that I am now on Windows 10 build 2004 Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted June 2, 2020 Root Admin Share Posted June 2, 2020 Hi, please re-install with this setup's (updated today) http://freeware.aerosoft.com/forum/downloads/AS_HONEYCOMB_P3DV4.zip http://freeware.aerosoft.com/forum/downloads/AS_HONEYCOMB_P3DV5.zip Link to comment Share on other sites More sharing options...
ianpartridge1 0 Posted June 2, 2020 Author Share Posted June 2, 2020 Hi Andreas, I installed those two updates, however they are still the only products showing in the Updater. I'll try and reinstall all the products and see if that makes them appear in the updater. Ian Link to comment Share on other sites More sharing options...
ianpartridge1 0 Posted June 2, 2020 Author Share Posted June 2, 2020 So I reinstalled the below: Balearic Islands professional - Menorca P3D4 & 5 Balearic Islands professional - Ibiza P3D4 & 5 Mega Airport Barcelona professional P3D4 & 5 Bergamo professional P3D4 However only Bergamo and Barcelona appeared in the Updater along with the Honeycomb. Could this be because Ibiza, Mallorca and Menorca all install under the Sim-wings Balearic Islands Professional folder and are not at the sale directory as the others Bergamo, Barcelona and Honeycomb install to here D:\Users\ianpa\Documents\Prepar3D v4 Add-ons, but Ibiza, Mallorca and Menorca install to D:\Users\ianpa\Documents\Prepar3D v4 Add-ons\Sim-wings Balearic Islands Professional Ian Link to comment Share on other sites More sharing options...
ianpartridge1 0 Posted June 2, 2020 Author Share Posted June 2, 2020 So out of 8 airports the updater only picks up 4 Purchased through Aerosoft Balearic Islands professional - Menorca P3D4 & 5 Balearic Islands professional - Ibiza P3D4 & 5 Mega Airport Barcelona professional P3D4 & 5 Bergamo professional P3D4 Purchased though 3rd Party AEROSOFT - MEGA AIRPORT FRANKFURT V2 PROFESSIONAL P3D4 & 5 AEROSOFT - MEGA AIRPORT MADRID PROFESSIONAL P3D4 & 5 AEROSOFT - MALAGA PROFESSIONAL P3D4 & 5 AEROSOFT - BALEARIC ISLANDS PROFESSIONAL - MALLORCA P3D4 & 5 Not sure what to try next Link to comment Share on other sites More sharing options...
Sabre10 8 Posted June 4, 2020 Share Posted June 4, 2020 On 6/2/2020 at 5:12 PM, A. Muegge said: Hi, please re-install with this setup's (updated today) http://freeware.aerosoft.com/forum/downloads/AS_HONEYCOMB_P3DV4.zip http://freeware.aerosoft.com/forum/downloads/AS_HONEYCOMB_P3DV5.zip How do these files relate to the subject of this thread or to what was posted here? I thought it was a newer AS Updater, installed it and ended up with Honeycomb Controls app that is irrelevant to my hardware... Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 4, 2020 Deputy Sheriffs Share Posted June 4, 2020 I think the missing addons are currently not supported by the ASUpdater. This got nothing to do with the fact that they have an new installer. Usually only new released products are supported by the ASUpdater. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 5, 2020 Aerosoft Share Posted June 5, 2020 Indeed. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted June 5, 2020 Developer Share Posted June 5, 2020 The V5 Version 2.0.0.0 of Malaga and all Balearic Island are supported with ASupdater after use of this newest Installers. The V4 Versions are not yet AsUpdater ready. Link to comment Share on other sites More sharing options...
ianpartridge1 0 Posted June 5, 2020 Author Share Posted June 5, 2020 That makes perfect sense then Thanks for the update. Ian Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted June 8, 2020 Deputy Sheriffs Share Posted June 8, 2020 If you still miss some v5 products, check for the default documents folder location: C:\Users\XXXXX\Documents\ If you moved your documents, the installer sometimes didn't recognize it. Then just move the files to the correct location. Link to comment Share on other sites More sharing options...
pmb 139 Posted June 8, 2020 Share Posted June 8, 2020 On the positive side, I acknowledge that Aerosoft adds more and more products to the Updater, thus, it's a move in the proper direction. Kind regards, Michael Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 10, 2020 Aerosoft Share Posted June 10, 2020 Every product that is updated will be included. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted June 17, 2020 Developer Share Posted June 17, 2020 It's actually very easy. Look at the following folder: "C:\Users\<your username>\Documents\Aerosoft\ASUpdater\Products". There's one .xml file for every product that you have installed. If there's no file for a certain product, it doesn't have updater support (yet?). If a file exists but the product doesn't show in the updater window, then - and only then - there's a problem. In this case please post the XML file here and add the installation path of the missing product. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.