MikeHotelBravo 56 Posted April 12, 2020 Share Posted April 12, 2020 Noticed an issue when FS2Crew voice activated on the latest version (3.9), the virtual FS2Crew First Officer tries to close the tray table during before take off checklist and approach or landing checklist, it gets stuck halfway without closing and the sound of the tray table keeps on looping on and on. Therefore to eliminate this issue, it has to be manually closed or opened by our-self so it goes inside or out and stays. Same when it tries to open. Can this issue be checked and fixed if possible? Thanks in advance. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 13, 2020 Aerosoft Share Posted April 13, 2020 We have no idea how FS2Crew handles that, sorry. Link to comment Share on other sites More sharing options...
mousemansteven 27 Posted April 13, 2020 Share Posted April 13, 2020 Morning all i have the same issue but on during the call for tray tables when on approach i have the default raas cheers Steve using the A330 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 13, 2020 Aerosoft Share Posted April 13, 2020 We have no idea how FS2Crew handles that, sorry. Link to comment Share on other sites More sharing options...
mousemansteven 27 Posted April 13, 2020 Share Posted April 13, 2020 i have the default raas cheers Steve not fs2crew also this started with the last update i believe. thanks MK Link to comment Share on other sites More sharing options...
MikeHotelBravo 56 Posted April 14, 2020 Author Share Posted April 14, 2020 Mr. Mathijs it happens with RAAS as well, as reported by the above comment. Could it be recreated and checked if possible? Link to comment Share on other sites More sharing options...
Timonier1955 3 Posted April 14, 2020 Share Posted April 14, 2020 Hello, Same problem for me and only with the A330. I don't use FS2Crew. Best Regards Marc Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 14, 2020 Deputy Sheriffs Share Posted April 14, 2020 1 hour ago, Timonier1955 said: Hello, Same problem for me and only with the A330. I don't use FS2Crew. Best Regards Marc Please run the attched tool and post the output here. ASVersionInfo.zip Link to comment Share on other sites More sharing options...
Emi 5161 Posted April 14, 2020 Share Posted April 14, 2020 I have the same problem with the table of the A330 and FS2Crew. Been in contact with Bryan for weeks now about it. He always said there were no other customers having the same issue. Maybe there weren't until now but since you also have it I invite you also to open a supportticket at FS2Crew about it: https://www.fs2crew.com/cart/pages/Contact-Us.html Maybe he can figure it out if there are more people than just me encountering the issue. RAAS is unrelated, only FS2Crew's airline crew simulation causes the problem. Link to comment Share on other sites More sharing options...
Timonier1955 3 Posted April 14, 2020 Share Posted April 14, 2020 1 hour ago, mopperle said: Please run the attched tool and post the output here. ASVersionInfo.zip 12.77 kB · 0 downloads Hello Otto, The results : Hardware -------- CPU Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz GPU DisplayLink USB Device (1280 x 1024 x 4294967296 couleurs) GPU Driver 8.2.1952.0 GPU NVIDIA GeForce RTX 2070 (1920 x 1080 x 4294967296 couleurs) GPU Driver 445.75 GPU DisplayLink USB Device (800 x 480 x 4294967296 couleurs) GPU Driver 8.2.1952.0 RAM 32GB @ 2400MHz Microsoft Windows ----------------- Windows 10 Post May 2019 (1903) Update 64-bit Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x (4.5.13.32097) found at: D:\P3Dv4\ Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19605.1000 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19603.1000 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 - (Version Data: 12.0.40660.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v4 Academic Client - (Version Data: 4.5.13.0) Prepar3D v4 Content - (Version Data: 4.5.13.0) Prepar3D v4 Scenery - (Version Data: 4.5.13.0) Prepar3D v4 SDK 4.5.13.32097 - (Version Data: 4.5.13.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 14, 2020 Deputy Sheriffs Share Posted April 14, 2020 What might be a problem is that you do not have the 64bit Version of MS Visual C++ 2005. But not sure about this. Link to comment Share on other sites More sharing options...
Timonier1955 3 Posted April 14, 2020 Share Posted April 14, 2020 Hi Otto, Thanks have already downloaded those version, will install and retry with my next A330 flight and report. Have a nive day and Best Regards Marc Link to comment Share on other sites More sharing options...
mousemansteven 27 Posted April 14, 2020 Share Posted April 14, 2020 here is my info Hardware -------- CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz GPU NVIDIA GeForce GTX 1080 (1920 x 1080 x 4294967296 colors) GPU Driver 445.75 RAM 32GB @ 2133MHz Microsoft Windows ----------------- Windows 10 1903 May 2019 Update 64-bit Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x (4.5.13.32097) found at: D:\p3dv4.4\ Prepar3D v3.x () found at: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\ FSX Steam Edition () found at: C:\Program Files (x86)\Steam\steamapps\common\FSX\ FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Flight Simulator SimConnect Client v10.0.62615.0 - (Version Data: 10.0.62615.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v4 Content - (Version Data: 4.5.13.0) Prepar3D v4 Professional Client - (Version Data: 4.5.13.0) Prepar3D v4 Scenery - (Version Data: 4.5.13.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 14, 2020 Deputy Sheriffs Share Posted April 14, 2020 Steven, your MSV C++ 2013 is not up to date Link to comment Share on other sites More sharing options...
MikeHotelBravo 56 Posted April 14, 2020 Author Share Posted April 14, 2020 This is my info. Hardware -------- CPU Intel(R) Core(TM) i3-4170 CPU @ 3.70GHz GPU NVIDIA GeForce GTX 1050 Ti (1920 x 1080 x 4294967296 colors) GPU Driver 445.75 RAM 12GB @ 1333MHz Microsoft Windows ----------------- Windows 10 Post May 2019 (1903) Update 64-bit Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v4.x (4.5.12.30293) found at: F:\Lockheed Martin\Prepar3D v4\ Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration () found at: F:\Microsoft Games\Microsoft Flight Simulator X\ X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft ESP SimConnect Client v1.0.20.0 - (Version Data: 1.0.20.0) Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.59192.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 - (Version Data: 9.0.21022.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135 - (Version Data: 11.0.61135.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664 - (Version Data: 12.0.40664.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 - (Version Data: 14.24.28127.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v4 Academic Client - (Version Data: 4.5.12.0) Prepar3D v4 Content - (Version Data: 4.5.11.0) Prepar3D v4 Scenery - (Version Data: 4.5.11.0) Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 15, 2020 Aerosoft Share Posted April 15, 2020 I am really sorry but we are unable to change this. We simply do not know how FS2Crew handles this. Link to comment Share on other sites More sharing options...
Timonier1955 3 Posted April 15, 2020 Share Posted April 15, 2020 Hello Otto, Just retested and the problem still occurs and only with the checklist Approach and only for the F/O. I don't use FS2Crew Best Regards Marc Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 16, 2020 Aerosoft Share Posted April 16, 2020 We are totally unable to recreate this. At this moment you seem to be the only one who sees this and is not using FS2Crew. It makes it very hard for us to understand how that could be happening. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted April 20, 2020 Deputy Sheriffs Share Posted April 20, 2020 Hi, sorry but I just saw this thread and think that I know what everybody is talking about. First this is a known CL matter which has nothing to do with FS2Crew and therefore I will move this thread to the right part of the support forum. In the DESCENT PREP CL both tables should be closed. But unfortunately this currently does not work e. g. the FO table stays open. Then in the APPROACH CL there is another check and the FO table must be closed to proceed. There the CL then stops. As w workaround currently please close it manually (maybe already before initiating descent) and the CL will proceed. This is a known issue and will be solved with the next exp. update. Link to comment Share on other sites More sharing options...
Timonier1955 3 Posted April 20, 2020 Share Posted April 20, 2020 Hello Hanse, Many thanks for your answer and I'd already manually closed the FO table. Best Regards and take care Marc Link to comment Share on other sites More sharing options...
Sébastien Sebastien 4 Posted April 21, 2020 Share Posted April 21, 2020 same, manually close the FO table, and checklist continue ;)... only bubus 330 installed... not FS2CREW Regards, Seb Link to comment Share on other sites More sharing options...
MikeHotelBravo 56 Posted April 22, 2020 Author Share Posted April 22, 2020 On 4/20/2020 at 12:54 PM, Hanse said: Hi, sorry but I just saw this thread and think that I know what everybody is talking about. First this is a known CL matter which has nothing to do with FS2Crew and therefore I will move this thread to the right part of the support forum. In the DESCENT PREP CL both tables should be closed. But unfortunately this currently does not work e. g. the FO table stays open. Then in the APPROACH CL there is another check and the FO table must be closed to proceed. There the CL then stops. As w workaround currently please close it manually (maybe already before initiating descent) and the CL will proceed. This is a known issue and will be solved with the next exp. update. Thank you so much! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted April 24, 2020 Deputy Sheriffs Share Posted April 24, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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