HB-JHM 20 Posted July 23, 2018 Share Posted July 23, 2018 Good evening AS Team Yesterday I flew 3 flights with the A319, everything works fine. Happy to flight this amazing bus. On my last flight, my P3D crashed in the middle of the flight. Last week I reinstall my P3D so it's up to date with the version 4.3 (Client, Content and Scenery) The simulator crashed without any error message. It closed and didn't restart anymore, after I have checked the windows protocol and found following error register: Ereignis 1000, Application Error Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.3.29.25520, Zeitstempel: 0x5b2c3263 Name des fehlerhaften Moduls: FMGS.dll, Version: 2.64.0.27, Zeitstempel: 0x5b45b9b3 Ausnahmecode: 0xc0000005 Fehleroffset: 0x00000000000d8e12 ID des fehlerhaften Prozesses: 0x193c Startzeit der fehlerhaften Anwendung: 0x01d421c8d3a10100 Pfad der fehlerhaften Anwendung: D:\Prepar3D.exe Pfad des fehlerhaften Moduls: D:\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll Berichtskennung: 56b39a9e-3524-4057-9ea1-d7f31ba100f3 Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Do you know what kind of error it could be? Thanks and kind regards, Massimo Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 23, 2018 Deputy Sheriffs Share Posted July 23, 2018 Do you recall what you did in the moment of the crash? Have you entered any values into the MCDU for example? Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 23, 2018 Author Share Posted July 23, 2018 vor 29 Minuten, Tom A320 sagte: Do you recall what you did in the moment of the crash? Yes, I was at FL 360 ALT CRZ and was overflying the thunderstorm over Nice. vor 32 Minuten, Tom A320 sagte: Have you entered any values into the MCDU for example? No. On left side I had ETP Time and on the right side the flight plan. Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 24, 2018 Author Share Posted July 24, 2018 Has someone an idea or a solution regarding the crash? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 24, 2018 Deputy Sheriffs Share Posted July 24, 2018 Try the latest version which came out today Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 24, 2018 Aerosoft Share Posted July 24, 2018 There is nothing in this update that logically could change this (but for sure try). In the end we are left with the simple fact three flights went and it crashed for no determinable reason at all in the fourth. If we know exactly what was being done at that moment or if we get a repeatable series of actions that can cause the error we 'might' find a cause. But realistically, without that, no way we'll ever find out. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted July 24, 2018 Deputy Sheriffs Share Posted July 24, 2018 You had on the left side the ETP? Have you been overflying the ETP in this moment? Have you done calculations, have you been overflying one of the ETP reference points? Please, can you enable FMGS logging and recreate the flight? Then upload the log and the FMGS.dmp. They are in the data folder. Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 25, 2018 Author Share Posted July 25, 2018 On 24.7.2018 at 19:25, Mathijs Kok sagte: There is nothing in this update that logically could change this (but for sure try). In the end we are left with the simple fact three flights went and it crashed for no determinable reason at all in the fourth. If we know exactly what was being done at that moment or if we get a repeatable series of actions that can cause the error we 'might' find a cause. But realistically, without that, no way we'll ever find out. Updated now the bus. I'm going to fly saturday and sunday, so I will report you if it crashed again or not. I was do nothing specailly, the only thing there was a thunderstorm and I flew in one cloud and then P3D said good bye without an error message. The funny thing about this whole story is that I did not even do anything big except try to fly around the storm. Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 25, 2018 Author Share Posted July 25, 2018 On 24.7.2018 at 20:04, masterhawk sagte: You had on the left side the ETP? Yes On 24.7.2018 at 20:04, masterhawk sagte: You had on the left side the ETP? Have you been overflying the ETP in this moment? Have you done calculations, have you been overflying one of the ETP reference points? Yes it was on the left side the ETP No, I don't remember but only 25 milles before the ETP. Yes I have been flying the first ETP point. regarding the data, i'm going to check this tomorrow and keep you posted about that. Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 26, 2018 Author Share Posted July 26, 2018 On 24.7.2018 at 20:04, masterhawk sagte: Then upload the log and the FMGS.dmp. They are in the data folder. Here we go, I'm not sure if you guessed with log the AB_ND_GDI.log data. FMGS0.dmp FMGS1.dmp FMGS2.dmp FMGS3.dmp Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted July 26, 2018 Share Posted July 26, 2018 I have the same problem. During the climb of LTFE (this is the second mistake in the same place) FMGS0.dmp FMGS1.dmp FMGS2.dmp FMGS.ini Link to comment Share on other sites More sharing options...
Choobe 33 Posted July 26, 2018 Share Posted July 26, 2018 Thanks Massimo, will have a look! Mert, did you too get a crash with ETP open? Link to comment Share on other sites More sharing options...
Choobe 33 Posted July 27, 2018 Share Posted July 27, 2018 Massimo's reported CTD should be fixed now with the next update. Not sure on Mert's one, that might be having the same roots as the 1st one. Anyway, please provide me with the windows error report, like given above: Quote Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.3.29.25520, Zeitstempel: 0x5b2c3263 Name des fehlerhaften Moduls: FMGS.dll, Version: 2.64.0.27, Zeitstempel: 0x5b45b9b3 Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted July 27, 2018 Share Posted July 27, 2018 31 minutes ago, Choobe said: Massimo's reported CTD should be fixed now with the next update. Not sure on Mert's one, that might be having the same roots as the 1st one. Anyway, please provide me with the windows error report, like given above: I m sorry, i don’t now the meaning of ETP. My crash report Event 1026, .NET Runtime Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFDC6B08DA2 Event 1000, Application Error Faulting application name: Prepar3D.exe, version: 4.3.29.25520, time stamp: 0x5b2c3263 Faulting module name: FMGS.dll, version: 2.64.0.29, time stamp: 0x5b48573d Exception code: 0xc0000005 Fault offset: 0x00000000000b8da2 Faulting process id: 0x19cc Faulting application start time: 0x01d41d267602ad50 Faulting application path: D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path:C:\Users\Mert\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report Id: 58876023-6a9b-4bc9-b4f9-13159e5a0aad Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 27, 2018 Author Share Posted July 27, 2018 vor 4 Stunden , Choobe sagte: Massimo's reported CTD should be fixed now with the next update. Great!! thank you for your great support and help, much appreciated! Update is via aerosoft updater, right? @Chobber Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 27, 2018 Deputy Sheriffs Share Posted July 27, 2018 gerade, HB-JHM sagte: Update is via aerosoft updater, right? Yes Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 27, 2018 Author Share Posted July 27, 2018 vor 28 Minuten, mopperle sagte: Yes perfect thanks Otto! Link to comment Share on other sites More sharing options...
GaryMcCl 17 Posted July 27, 2018 Share Posted July 27, 2018 Hi I just wanted to add that I now get P3D crashing when I use the Airbus Pro regularly. Everything is up to date - P3D and I have used the Aerosoft Updater App to make sure I have the right versions. P3D just disappears off my screen. The last time was after a pushback had been completed and I was about to start a checklist. I have checked the Windows Events Logs and can't find anything at that time at all. If I can find something that regularly causes the crash, I'll let you know. Gaz Link to comment Share on other sites More sharing options...
Balu1968 0 Posted July 27, 2018 Share Posted July 27, 2018 Hi i have the same problem: and i go to the Options - Graphics - Profile - Default an the problem is fixed. mi problem was with the graficcard. Stephan Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 30, 2018 Author Share Posted July 30, 2018 Hi Guys Would like to give you a short report, since I installed the update. I flew yesterday three flights with the A319 and didn't have any crashes anymore. Thank you to aerosoft team for your update and quick help Much appreciated! Regards Massimo Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 30, 2018 Deputy Sheriffs Share Posted July 30, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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