Kurt2404 3 Posted August 21, 2014 Share Posted August 21, 2014 Hi everybody, I bought Aerosoft's Larnaca X a few days before and activated AES for this airport. The result is that the original jetways are still present and the animated AES-jetways come additionally. How can I wipe out the not animated original jetways? Any useful hint is appreciated! Link to comment Share on other sites More sharing options...
keithgiannni 25 Posted August 21, 2014 Share Posted August 21, 2014 Hi Kurtz, Check for previous AFCAD files etc. Have you tried the fix tool in AES? Keith Link to comment Share on other sites More sharing options...
Kurt2404 3 Posted August 22, 2014 Author Share Posted August 22, 2014 Hi Keith, LCLK was just present as stock airport of FSX and I couldn't find any secondary AFCAD file. I also highlighted the line of LCLK in the AES-Help-Window and clicked on the repair button but no success. I also scanned all BGL-files within the Larnaca folder for any obvious filenames which could be related to the jetways like jetways.bgl or similar, but als here no joy. Link to comment Share on other sites More sharing options...
Mighty Dog 0 Posted August 22, 2014 Share Posted August 22, 2014 Double check that AES is above Larnaca in your scenery library. If so and still double jetways I would try a reinstall of Larnaca and make sure that it is the latest version. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted August 23, 2014 Deputy Sheriffs Share Posted August 23, 2014 Actually, the best place for the AES folder is at the top of the scenery library. If you open AESHelp, I think it even offers to move the AES entry to the top. Link to comment Share on other sites More sharing options...
Kurt2404 3 Posted August 25, 2014 Author Share Posted August 25, 2014 @ Herman: Thanks for this hint but AES is steady on top of the scenery data base @ Mighty Dog: I'll try a reinstall of LCLK today in the evening and report about the result. How can I prove that I have got the latest version? I just used the download file from the simMarket Webpage which should be the most up-to-date one... Link to comment Share on other sites More sharing options...
Kurt2404 3 Posted August 25, 2014 Author Share Posted August 25, 2014 My version of Larnaca is V1.00, the suggested deinstallation/reinstallation was completly performed by using the programs/features function of Win7 and the Aerosoft installer routine. Anyway the unsatisfying situation persists: Double jetways everywhere in LCLK and no obvious Installation/handling fault to see. Is it sensible to open a ticket via Aerosoft's support? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted August 25, 2014 Deputy Sheriffs Share Posted August 25, 2014 Kurt, I just tried to replicate you isseu, but I can't see anything being wrong. So please show us a screenshot of your situation. Also: - when installing Larnaca did you run the installer as Administrator? - when activating Larnaca in AES, did you run both, AES and FSX, as Administrator? Link to comment Share on other sites More sharing options...
Kurt2404 3 Posted August 26, 2014 Author Share Posted August 26, 2014 Hi Mopperle, the answer for both of your questions is YES. I just did a further uninstall of Larnaca X by using the Windows 7 native programs/features tool, restarted the PC, checked for eventual remaining folders containing files with "Larnaca", started AES-Help (received the message that the airport is activated but not installed) and finally installed Larnaca X again. Sadly no success as you may see from the attached screen shot. All other AES supported airports work flawless. Link to comment Share on other sites More sharing options...
Kurt2404 3 Posted August 28, 2014 Author Share Posted August 28, 2014 No ideas anybody? :mecry_s: Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted August 28, 2014 Deputy Sheriffs Share Posted August 28, 2014 As I have no other idea, I recommend to open a ticket. Link to comment Share on other sites More sharing options...
Kurt2404 3 Posted September 1, 2014 Author Share Posted September 1, 2014 Please specify how to open a support ticket! I tried it via support.aerosoft.com, registered my Larnaca X but I did not find any further steps! Link to comment Share on other sites More sharing options...
srcooke 422 Posted September 14, 2014 Share Posted September 14, 2014 Having the same issue here Kurt. AES at top of scenery list, re-activated the scenery in AES Help, re-installed, double gates. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 14, 2014 Deputy Sheriffs Share Posted September 14, 2014 Open a ticket here: https://aerosoft.zendesk.com Link to comment Share on other sites More sharing options...
srcooke 422 Posted September 14, 2014 Share Posted September 14, 2014 Ticket raised, thanks Otto Link to comment Share on other sites More sharing options...
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