mleuck 2 Posted November 14, 2019 Share Posted November 14, 2019 This is a terrible installer. It took over two hours to download. And, then, no opportunity to save the file I purchased! Why? I do not want to go through the install process again! Further, I purchased the file. Why Will you not let me "own" it? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 14, 2019 Deputy Sheriffs Share Posted November 14, 2019 What do you mean with "you can't save it" ? When you download the installer from your shop account it will be stored on your hard drive. From there you will extract it afterwards and run the installer. When downloading the installer, are you getting any error messages from you web browser? Maybe your disk is simply full and therefore the download can't be stored completely on it? Link to comment Share on other sites More sharing options...
Beat578 32 Posted November 14, 2019 Share Posted November 14, 2019 The Problem is that (not like other Aerosoft installers) you only download a zip with 300kb and that one downloads the files during the installation process directly. I had very long to downlaod prague as well, it's completely different to all other aerosoft installers. Mine took about half an hour, mabe the server was not that occupied at that time. But it's correct, it is not as easy and straight forward as we are normally used to with aerosoft installers. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 14, 2019 Aerosoft Share Posted November 14, 2019 We are no longer using that system for other products. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 14, 2019 Deputy Sheriffs Share Posted November 14, 2019 Also, all support for the MA Prague is done directly by the developer, XHT Labs. The initial download (the 300kb one) is done from AS servers, all following downloads are provided through XHT Labs servers. Please get in touch with them via the following link: https://www.xht-labs.com/index.php/technical-support/ Link to comment Share on other sites More sharing options...
Goofey007 24 Posted November 14, 2019 Share Posted November 14, 2019 Hi Mathijs 'That system' = complete packages available through DL shop/Aerosoft servers? versus only a installer that needs access to internet/other product's developers servers for further download Maybe I got it all wrong, but could you tell a little bit more please. Why this change of policy? Which developers are meant with other products Thanks in advance Johan Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 14, 2019 Aerosoft Share Posted November 14, 2019 We decided not to use the system with a small download starting a large down for exactly the problems you describe. Link to comment Share on other sites More sharing options...
Goofey007 24 Posted November 14, 2019 Share Posted November 14, 2019 I was just a little troubled by mleuck's post, as far as I knew Aerosoft never used 'a small download starting a large one' in the past. So I checked in my account and only today noticed that Mega Airport Praque was indeed replaced by a small file (118 kb) with no Version info. I keep my files stored on a NAS, so I don't access my shopaccount that much. Should probably check out now what has changed with this airport. Anyway, thanks for your time. Johan Keep up the hard work -:) , I'll keep spending -:) Link to comment Share on other sites More sharing options...
Goofey007 24 Posted November 14, 2019 Share Posted November 14, 2019 A small update here Just ran the new small installer. Provided email adres and serial number .Within some minutes scenery was downloaded and installed No major problems here Johan Link to comment Share on other sites More sharing options...
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