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Hello, I am in version 1.2.4.0 with p3d v4.5 that I just installed.
Systematically with version 1.2.4.0, after a few moments, the simulator crashes and the machine rebbot. 
I said that with other devices there is no problem.

Thanks

 

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The Airbus is an add-on to P3D, which itself is a standard Windows application.

 

No Windows application is able to reboot your machine. Things like that can only caused by components much more closer to the Windows system itself, like the drivers for your graphics board.

 

So I suggest that you bring ALL hardware drivers in your system to the most recent version.

 

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Excuse me, I misspoke. My machine does not rebbot, 
 after a few moments, the simulator crashes and exit. 

All my drivers are ok.  

I have no problem with other aircraft nor any problem with the previous aerosoft version.

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Please take a look into your Windows Event Viewer (eventlog.exe -> Windows Logs -> Application) and check for red error entries of "Prepar3d.exe". If you find any, please post all displayed details of it here.

 

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Anything in the windows error log?

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Nom de l’application défaillante Prepar3D.exe, version : 4.5.11.29713, horodatage : 0x5ca56c53
Nom du module défaillant : KERNELBASE.dll, version : 10.0.17763.404, horodatage : 0x2528b630
Code d’exception : 0xc0020001
Décalage d’erreur : 0x0000000000039129
ID du processus défaillant : 0x1d54
Heure de début de l’application défaillante : 0x01d500d85c887988
Chemin d’accès de l’application défaillante : D:\p3dv4.5\Prepar3D.exe
Chemin d’accès du module défaillant: C:\Windows\System32\KERNELBASE.dll
ID de rapport : 337936f6-c67d-4b56-b04d-19a4b26f8b6b
Nom complet du package défaillant : 
ID de l’application relative au package défaillant : 

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9 hours ago, boussieres said:

Nom de l’application défaillante Prepar3D.exe, version : 4.5.11.29713, horodatage : 0x5ca56c53
Nom du module défaillant : KERNELBASE.dll, version : 10.0.17763.404, horodatage : 0x2528b630
Code d’exception : 0xc0020001
Décalage d’erreur : 0x0000000000039129
ID du processus défaillant : 0x1d54
Heure de début de l’application défaillante : 0x01d500d85c887988
Chemin d’accès de l’application défaillante : D:\p3dv4.5\Prepar3D.exe
Chemin d’accès du module défaillant: C:\Windows\System32\KERNELBASE.dll
ID de rapport : 337936f6-c67d-4b56-b04d-19a4b26f8b6b
Nom complet du package défaillant : 
ID de l’application relative au package défaillant : 

 

Thanks for that information.

 

Would you please post screen shots of your P3D Display, World and Lighting settings?  Also would you please post your system specs?

 

 

 

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my config :

 

Prepar3d.V4.5 - Boitier Zalman Z3 --- Process i9-9900K 4.9 GHZ  ---  Memoires ddr4 32 go 3000 ballistix --- Carte graphique  TITAN XP Pascal 12 GB  ---  Carte mère Asus rog z390F gaming  --- Alim CX750 corsair ---  Ventilateur CPU NH D14 --- DISQUES : 2 Samsung 1TB  SSD 970 PRO EVO NVMe ---- Ecran : Asus ROG Swift PG348Q - G-Sync - Incurvé  ---  Track-ir  ---  panel complet saitek. (totalité des modules) -  Addons : AS16 + ASCA - Windows 102.thumb.JPG.d1c6b4712e5ef50917d9329d48351d23.JPG3.thumb.JPG.fe0bcc55def0bcd15c8b765a1658a647.JPG

4.JPG

1.JPG

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I tested the problem reported.
I use for the  weather Active sky next.
When this software is running, the problem mentioned above occurs.
If I do not use ASN, everything works perfectly.
ASN works with all my other planes without worry. 
ASN worked very well with the previous version of the airbus.
Can you look at this problem. 
Thank you

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TBH, no idea what to look at. I also use AS on every flight and never had a single CTD. And the fact that the kernelbase.dll crashes is in 99% a Windows and/or driver problem. With what othr aircraft  do you not have the problem?

When you have the CTD while using the Airbus, that only means that the Airbus uses a regular function call under Windows that can not properly been executed by the OS.

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in fact, I have problems with the new version of Airbus (1.2.4.0.) 
 Previously worked well with ASN.
I do not understand your explanation.  How do you explain that while the new version of airbus and without ASN, everything works well ?

 

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Kernelbase errors are always rather simple. The application did a call to a system (OS System) function that it could not handle. So it's not an error of the application (as long as it works with other users) but of an OS file that is not correct. Often these are driver issues.

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@boussieres

 

I don't believe P3D v4.5 is compatible with ASN. You need Active Sky for Prepar3D v4.

 

Randy

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Randy, you are indeed correct, overlooked it in the other guys posts above.

Neither ASN nor AS16 are compatible wit P3Dv4. Therefore we can close this topic.

 

@boussieres update ActiveSky to a p3Dv4 compatible version

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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