FraMic 0 Posted December 25, 2018 Share Posted December 25, 2018 HI, as described in the Version history of EDDK pro V1.0.4.0 the ATIS frequency is fixed. Since I made the update to latest Version, I can not see ATIS in the ATC-Menue... On other Airports it´s still working. Any suggestions? Link to comment Share on other sites More sharing options...
FraMic 0 Posted January 21, 2019 Author Share Posted January 21, 2019 ..still no ATIS …! also after update to 1.0.4.5 Link to comment Share on other sites More sharing options...
Querer 74 Posted January 22, 2019 Share Posted January 22, 2019 I also do not get this update, especially not the SODE thing. What does a missing ATIS has to do with SODE jetways? Do I have to download the SODE jetway files again from my simmarket account? Simply put: not enough information here, there is a how to missing somehow... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 22, 2019 Aerosoft Share Posted January 22, 2019 Let me get some more information. Link to comment Share on other sites More sharing options...
Er!k 572 Posted January 22, 2019 Share Posted January 22, 2019 The ATIS frequency should also be part of the ADE/AFCAD file. This file was not updated in the new version, so this could be the cause. Link to comment Share on other sites More sharing options...
srcooke 422 Posted January 22, 2019 Share Posted January 22, 2019 I have 132.125 defined in the AFCAD for ATIS and this works in P3Dv4.4 when tuned. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 22, 2019 Aerosoft Share Posted January 22, 2019 Some additional info from Jo: I would assume that this would be solved by running the EDDK configuration tool after installing the update, doing that would ensure that there's no old version of the AFCAD file being loaded. (Also, the reason for the update to the SODE download is that the SODE jetways require a unique AFCAD, which is where the ATIS information is stored.) Link to comment Share on other sites More sharing options...
Querer 74 Posted January 22, 2019 Share Posted January 22, 2019 Still does not explain if for SODE jetways, we are forced to download the SODE jetway download again or not. And it does not tell us, if yes, we first have to disable SODE jetways in the configurator, install the updated SODE download files and activated the SODE jetways in the configurator again. Or not. Or how. Sorry to say, but as those SODE stuff is obviously not included into the regular updater, it is always a Little bit a mistery on how to properly update. Especially because simmarket did not yet notice me about any SODE update for EDDK and the current download reads "v1.06" instead of the same version numbering of the scenery (1.0.4.5). Confusing without any readme or "how to" if not all aspects are covered by the updater... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 23, 2019 Aerosoft Share Posted January 23, 2019 Okay, let's hope this helps: "Still does not explain if for SODE jetways, we are forced to download the SODE jetway download again or not." Yes, since the SODE files were updated the user needs to download those separately from the customer download account and install those according to the instructions included with those files. "And it does not tell us, if yes, we first have to disable SODE jetways in the configurator," No, there's no need for this. "install the updated SODE download files and activated the SODE jetways in the configurator again." After the scenery has been updated through the Aerosoft updater and the updated SODE files have been downloaded and installed the user only needs to start the scenery configuration tool and click "Save Changes". This will ensure that the correct BGL files are loaded depending on the options the user has enabled or disabled in the configuration tool. Link to comment Share on other sites More sharing options...
Querer 74 Posted January 23, 2019 Share Posted January 23, 2019 1 hour ago, Mathijs Kok said: Okay, let's hope this helps: It does help, thanks for the additional Information. However, I still did not get the mail from simmarket that the additional SODE file is updated. Means: it is still not clear if v1.06 of the SODE Jetways I have in my account at simmarket is the one to be used with the 1.0.4.5 version of EDDK or not. Would it not be easier to offer those SODE Jetway downloads on your AS download server instead? Like this, you could provide those files the moment the updater is updating the scenery and us customers do not have to wait for simmarket and Co. to update their downloads... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 24, 2019 Aerosoft Share Posted January 24, 2019 Best talk to simMarket about that email, nothing we can do about that. And about what files they offer you also have to ask them, we simply do not know. All external shops get access to all the updates the same hour we put them online. Depending on the store these can be online fast or slow. Link to comment Share on other sites More sharing options...
Querer 74 Posted January 24, 2019 Share Posted January 24, 2019 If I buy this scenery on simmarket, this very forum is mentioned for support via direct link on the product page. You selected to sell your products via simmarket, not the other way around. So yes, I can absolutely ask here for support and for a delivery of the files needed for an update in time. It is even written on the support page of simmarket, I cite: "Please note that product support is provided by the respective developers, authors and publishers. The appropriate contact address or forum link can always be found on the product page of your product. We can only help with issues related to sales." Means: either you at AS or simmarket is not really aware about what kind of deal you have with them. Or you should re-negotiate your agreements... If simmarket is not providing those files in a timely manner, I would seriously reconsider selling my products on this platform, especially if you have introduced an updater taking care of keeping the product up to date basically independent of simmarket. Or, as mentioned, provide updates on your database servers. I have anyway no understanding why those files need to go via simmarket or whatever online reseller to the customer instead of offering them directly on the AS download servers... Anyway. As mentioned, it would already help if you put in the release notes of your products in a single sentence something like this: "EDDK update 1.0.4.5 available via Aerosoft updater. Be aware that for SODE Jetways, you need to re-download and re-install the additional file called "AS_EDDK-SODE-JETWAYS.zip", the version 1.06 of this AS_EDDK-SODE-JETWAYS.zip is suitable." Because: the question about what version of AS_EDDK-SODE-JETWAYS.zip is the correct to be used with v1.0.4.5 of EDDK is still not answered... Link to comment Share on other sites More sharing options...
Emi 5161 Posted January 24, 2019 Share Posted January 24, 2019 6 minutes ago, Querer said: If I buy this scenery on simmarket, this very forum is mentioned for support via direct link on the product page. You selected to sell your products via simmarket, not the other way around. So yes, I can absolutely ask here for support and for a delivery of the files needed for an update in time. It is even written on the support page of simmarket, I cite: Indeed you can and you did. We told you how to get assistance, did we not? If you buy with a reseller the supplychain for files is always the same: We provide the files to the distributor, they provide them to you. And we can assure you we provided them to the other shops the very moment they became available. What the shops do with this is their part, however I am sure a quick email to simmarket would solve this matter for you. We simply have no control over what they offer in their shop. Link to comment Share on other sites More sharing options...
Querer 74 Posted January 24, 2019 Share Posted January 24, 2019 Well, in future I will buy the products directly in your shop then. This simmarket delay is annoying... Link to comment Share on other sites More sharing options...
FraMic 0 Posted January 24, 2019 Author Share Posted January 24, 2019 Sorry to Interrupt your discussion about updates and SODE Jetways ... But this thread started in December with a problem of ATIS in EDDK scenery wich wasn´t and isn´t answered until now. There is still no ATIS in ATC menue. @scrooke5 does not work for me @Mathijs running config tool does not work for me Please advice what to do to make it work: 1) Wait for the next update 2) Do a Workaround 3) Do nothing 4) Do not use ATC(so I can not see it) 5) ? Thank you in Advance to get a solution Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 24, 2019 Aerosoft Share Posted January 24, 2019 And you are sure you have the latest update? Link to comment Share on other sites More sharing options...
srcooke 422 Posted January 24, 2019 Share Posted January 24, 2019 Apologies FraMic the frequency was picked up from elsewhere. Upon investigation the ATIS is incorrectly named KOELN/BONN, it must be the airport ICAO: EDDK Correcting this ATIS appears in the ATC menu and can be tuned: Please login to display this image. EDIT: For info both afcad's located in the library folder are dated 11/12/2018 Link to comment Share on other sites More sharing options...
FraMic 0 Posted January 24, 2019 Author Share Posted January 24, 2019 … if the Updater Shows the correct Information and 1.0.4.5 is the latest Version, then i have installed the actual Version. Please login to display this image. Link to comment Share on other sites More sharing options...
FraMic 0 Posted January 25, 2019 Author Share Posted January 25, 2019 Fixed! Thanks to @srcooke ! … but it took a while to find the right way. regards FraMic Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 28, 2019 Aerosoft Share Posted January 28, 2019 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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