Prag Prepar V4

[nhlking 8]

Hello,

 

i downloaded the new installer from the update account. I only had the earlier version as a box.

 

Now when i try to put my User ID and serial inside during the setup, i get the error, that the combination is not correct.

 

Best regards 

 

Marcel

[mopperle 3038]

 I think the problem is that boxed versions need only a serial. But the new version exists only as download which requires email + serial and this serial is different then the one in the box.

I suggest to open a ticket at support@aerosoft.com

[William Lennox 11]

Hi,

 

XHTLabs have taken over the complete support for this update. They will deliver a serial to you if you contact them at:

https://www.xht-labs.com/index.php/technical-support/

Thanks

William Lennox

 

[nhlking 8]

Jep saw it few minutes okay, because i was wondering why the I with the cirlce are there

[DarrianCZE 82]

Hi Marcel,

 

I'm trying to send you a latest response to your ticket, but it's being rejected by your mailbox, because it's full.

 

Your credentials are activated, and it will let you trough with your email and box s/n.

 

Jan

[nhlking 8]

Was wondering yes, but i tried the installation, and all is fine and working, thank you for the great support.

 

I cleaned up my mail a little bit.

[mopperle 3038]

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.