Hauer

Dear Aerosoft, I recently did a complete reinstall of Windows 11 Pro (24H2) and Prepar3D v5.3 after doing a hard format of both of both my C-drive (SSD) and my dedicated FS-drive (SSD). Having experienced immediate Aerosoft A3xx Pro series CTD’s after Microsoft had released their 24H2 update (never an issue with 23H2) in combination with Prepar3D v5.4 For this reason I decided to “downgrade” back to P3D v.5.3 as I had read from various sources that with v5.3 no CTD’s occur when using Aerosoft’s A3xx Pro series. For the past 10 days this proved to be the solution until suddenly all the Aerosoft A3xx Pro series aircraft disappeared from the P3D add-on library. At the same time, I was suddenly confronted during the start-up of P3D with menu if I wanted to re-activate several ORBX products that had been saved to my ORBX Library. The latter, however, remained visible in the P3D add-on library and functioned after re-activation. This situation, however, appears each time I start P3D. The Aerosoft A3xx Pro series, however, is nowhere to be found in the P3D add-on library. Based on the above, I can only conclude that the Microsoft Windows 24H2 is having an effect on the XML-file links of certain products i.e. both Aerosoft Airbus aircraft and ORBX. I had always installed the Aerosoft Airbus xxx Pro series outside the main P3D directory but on the same drive as I also did with the ORBX library. Regretfully, I am not able to use my favourite Aerosoft Airbus Axxx Pro series anymore at this stage and I do hope that Aerosoft will at least make an effort to seriously investigate together with Microsoft, ORBX and Lockheed Martin Prepar3D as to what is causing this unfortunate issue. Many of us have invested considerably in Aerosoft products and the least that can be done is look into the issue as a service on behalf of its loyal customer base. Thank you for your possible consideration! Herman Additional info: My dedicated drive for FS activities is a Samsung 4TB SSD with the following main directories: AEROSOFT ( for the Airbus 3xx Pro series) – in tact BUT not suddenly appearing in the P3D add-on library. Concerns the A318, 319, 320, 321 and A330 series aircraft (all engine types); FLTSIM (Prepar3D v5.3 and sub-directories) – no issues encountered thus far; FSGUN2020 (Pilot’s global mesh product) – no issues encountered thus far; ORBX LIBRARY (a few product contents that cannot be installed in the main P3D directory). NOTE: The last Microsoft Update performed on the 3rd September last was: Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242)

Thanks for looking. Herman

Hola Juan, I have just completed the upload to your OneDrive. If you still need further assistance, please do not hesitate to ask and I will assist where I can. Your FS setup sounds good and the scenery displayed is very nice. I started with FS in the very early eighties and thoroughly enjoy all aspects of it. Yes, it was a great pity that MatthiasKNU had stopped making his wonderful satellite imagery available... hopefully, he will find an alternative available one day. All the best, Juan. Kind regards, Herman

Hi Juan, I can assist you with France & Spain is you still need them. Let me know. Regards, Herman Ps. I would be i terested in Switzerland if you manage to get it.

Thanks for looking. Herman

Thanks for looking. Herman

It is definitely a Microsoft 24H2 update issue... have rolled back to Windows 11 Pro 23H2 (entirely new re-installation). Found a link on YT as how to prevent the latest 24H2 from installing. Link: https://youtu.be/nEjkPacrJ00?si=9dZsN0cn8VNSTK6A It has solved the CTD issue in my case. I can now operate my Airbus Pro series as previous. Microsoft certainly know how to frustrate folks! Cheers - Herman

Dear Aerosoft, I have been using the above in combination with P3D5.4 and Windows 11 Pro, however, ever since applying Microsoft's latest update, I am constantly experiencing CTD's. Other products such as the PDMG series aircraft and QualityWings B787 function properly till now. Users on AVSIM are complaining similarly. It would be appreciated if Aerosoft can follow-up the issue with Microsoft. Thank you / regards, Herman Auer Ps. Have performed numerous re-installations with the same result. Definitely an issue involving Microsoft!

Thanks for looking. Herman

Thanks for looking. Herman

Thanks for looking. Herman

Thanks for looking. Herman

Thanks for looking. Herman

Danke, Helmut!

Thanks for looking. Herman