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regis902

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About regis902

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    Flight Student - Airwork

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  1. Hello, I am having a repeatable CTD when loading the A330 in P3Dv5 HF1, kernalbase.dll. I was sure to disable antivirus on downloading and installing the aircraft. I have double checked that all aerosoft folders, P3D folder are excluded from Windows Defender antivirus and that all accounts have full permissions for these folders. I tried disabling trueglass and deleting the prepar3d.cfg file and shaders. I can select the aircraft from the start up menu, it loads to 100% then crashes while the screen is still black. I took the liberty of running the program that others having
  2. To conclude this thread, I did remove Bitdefender and reverted to Windows Defender. After quite a bit of testing everything appears to be stable so I think I can check this one off as being due to an overly aggressive or otherwise incompatible antivirus. Thanks again for your help Dave Dave
  3. Thanks Dave, appreciate the advice as always. I did uninstall and then reinstall the a330 in my root D drive (my sim drive), ran into the same issue. If I just never turned on my antivirus again there would be no issue, but once I turn it on, CTD. Having read your last post, I will uninstall again and this time put it in the documents/Aerosoft folder. I hadn’t used this folder in the past because it’s not my main sim drive and not on a SSD, but maybe that doesn’t matter much for aircraft. I’m also going to switch back to windows defender as my bitdefender subscription is nearly
  4. Hi Dave, thanks for taking care of the double post. Not sure how that happened as I only intended to post once. I think you may be confusing me with someone else as this is the first time I've been given the advice to move an aerosoft product outside of the the Program Files X86 folder (and to my knowledge the first time I've ever mentioned on this forum where I have anything installed). If I had been told that before I would have simply installed this somewhere else, which I have now done in the root of my D-drive. I'll see if this has an impact on my issue. I looke
  5. Hello, I'm back to having CTD's on aircraft loading with the A330 as previously discussed in these two threads: https://forum.aerosoft.com/index.php?/topic/150820-a330-ctd-when-loading-flight-again/ https://forum.aerosoft.com/index.php?/topic/149715-a330-ctd-when-loading-flight/ I'm pretty sure the issue is my antivirus (I use bitdefender). When I reinstall the aircraft with antivirus disabled it works fine, but as soon as the antivirus is enabled the aircraft will no longer work, even if I disable it again and attempt to use the aircraft. Only a full rein
  6. Hello, I'm back to having CTD's on aicraft loading with the A330 as previously discussed in these two threads: https://forum.aerosoft.com/index.php?/topic/150820-a330-ctd-when-loading-flight-again/ https://forum.aerosoft.com/index.php?/topic/149715-a330-ctd-when-loading-flight/ I'm pretty sure the issue is my antivirus (I use bitdefender). When I reinstall the aircraft with antivirus disabled it works fine, but as soon as the antivirus is enabled the aircraft will no longer work, even if I disable it again and attempt to use the aircraft. Only a full reins
  7. I did another reinstall and it seems to be working again. Not sure what's going on here but hopefully it continues to work this time.
  8. Hi Mathjis, yes everything is run using admin rights.
  9. Hello, I am having a recurrence of my issue noted in this thread: I hadn't flown the A330 in some time, the only major system change I can think of was to update windows. When I did so some permissions changed for A330 folders but I put them back so that all users have access. Last night I reinstalled using Dave's instructions as I did to solve the issue last time. After doing so I started up the sim to test and the plane loaded successfully. However this morning when I went to start the sim to conduct a flight the CTD's continue. There is no error message give
  10. I've been doing some troubleshooting and I think we can mark this one resolved. I did another reinstall using Dave's very detailed instructions in this thread (https://forum.aerosoft.com/index.php?/topic/149250-ctd-at-plane-selection/), thanks Dave! I also ensured that I excluded all of the folders Dave mentions in that thread from my anti-virus and ensured that all users had full rights to those folders (I had previously done this only for the main aircraft folder). I'm not sure what aspects of that fixed the issue but I was able to load up a flight on my next attempt.
  11. Try this: Find the speaker icon on your task bar, right click, select sounds, communications tab, click on "do nothing", apply, then ok.
  12. Hello, there is no error message provided, it just crashes to the desktop. P3D is 4.5.13.32097. Windows is Windows 10 Home Edition, version 1809, build 17763.914. Thanks
  13. Hello, I'm getting a repeatable CTD when loading the flight. After the loading progress bar gets to 100%, I hear a brief noise that sounds like the aircraft settling onto the landing gear (best way I can describe it), the screen is black, and then a few seconds later I get a CTD with no error message generated in event viewer. This has happen on both the stable version 1.0.0.2 and the experimental version 1.0.0.5. I have reinstalled the aircraft but this did not fix the issue. I don't see much of note in the logs but I've attached them here in case they are useful. I was able t
  14. Please Disregard, on my current flight pushback worked fine.
  15. Continuation of this thread: I wasn't trying to use checklists at all, I set up the aircraft myself, attempted to push back using GSX2 and the issue occurred. Not sure how the thread veered toward the conflict between viewfocus and chaseplane (I've disabled viewfocus as well)
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