Problems with checklist and overhead panel

[Pansi 0]

Hi,

A month ago I bought Airbus X Extended. Everything was working fine until I couldn't do the checklists anymore on the right mcdu.
My overhead panel is also acting weird when I want to start from a cold and dark state.
There are two photos attached if it's not clear.
Any help?

Thanks

[mopperle 3225]

Hi Pansi, when it worked before, the question is, what did you change in the meantime?

And a hint to make screenshots:

in FSX simply press the "V" key. A bmp file will bestored in your "Pictures" folder under "Flight Simulator Files". Open the file and save it as jpg file and attach it here.

[Pansi 0]

I didn't change anything. I guess it just crashed or something. Also I can't move the throttles. They stay in idle and thanks for the tip

[Mathijs Kok 32489]

But something must have changed otherwise it would still work. I suggest a re-install.

1) remove the product using the Windows Software control panel (do not manually delete the program files)

2) do a disk check (right click on the drive, select properties, select tools, select check now)

3) reboot your computer

4) log in with administrative rights

5) disable the anti-virus software temporary

6) install the product

7) enable the anti-virus software

8) defragment your disk (NOT if you are using a SSD)

[Pansi 0]

But something must have changed otherwise it would still work. I suggest a re-install.

1) remove the product using the Windows Software control panel (do not manually delete the program files)

2) do a disk check (right click on the drive, select properties, select tools, select check now)

3) reboot your computer

4) log in with administrative rights

5) disable the anti-virus software temporary

6) install the product

7) enable the anti-virus software

8) defragment your disk (NOT if you are using a SSD)

Just did everything, but it didn't help. Any other suggestions?

I also already resetted the whole computer back to standard form.

[Pansi 0]

Sooo nobody can help? :s

[Cheyenne Chief Pilot 829]

Can you load the cold&dark state? Any findings when loaded?

[Pansi 0]

I can load the cold and dark state. But the button 'Checklist' on the right mcdu stays dark colored and the overhead panel is acting weird. I also can't move the throttles anymore. They stay in idle.

[mopperle 3225]

What is your default startup situation in FSX?

[Cheyenne Chief Pilot 829]

Did you reinstall the Airbus 'as administrator'? (Disabling UAC could help, too.)

Where is your FSX located? In programs(x86) folder or a custom folder like c:\FSX?

[Pansi 0]

Did you reinstall the Airbus 'as administrator'? (Disabling UAC could help, too.)

Where is your FSX located? In programs(x86) folder or a custom folder like c:\FSX?

In program files (x86)

[Pansi 0]

What is your default startup situation in FSX?

Cold and dark state.

[Cheyenne Chief Pilot 829]

In program files (x86)

So you should install and run everything related to FSX 'as admin' - every time.

BTW, Otto was referring to the way you load the Airbus:

1) Startup situation with a default plane

2) Start the flight ("Let's go!")

3) Change aircraft/load the Airbus

[Hanse 157]

Hi,

because we did not get any answer we believe that this problem has been solved......

Regards,

Hanse

[Pansi 0]

Hi

Sorry for the late answer, but it helped. Thanks a lot!