Paulo747 0 Posted August 26 Share Posted August 26 Hi everyone, I recently got both the Honeycomb Bravo Throttle Quadrant and Alpha Flight Controls, and I was met with an error when trying to install the Drivers. I always get the error "Missing user.cfg". I discovered the origin of this problem came from the fact that MSFS was not installed on the admin account. I found another thread with the same issue, which I'll link below. After a bit of discussing, the user having the problem was provided with a special installation to solve this problem. This seemed to work for the user, unfortunately the link to the software doesn't work anymore. Would anyone know how to access this custom installer? Thank you so much Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted August 26 Aerosoft Share Posted August 26 Hi, I will ask the developper. Link to comment Share on other sites More sharing options...
Aerosoft BenBaron 292 Posted August 26 Aerosoft Share Posted August 26 vor 27 Minuten schrieb Paulo747: Hi everyone, I recently got both the Honeycomb Bravo Throttle Quadrant and Alpha Flight Controls, and I was met with an error when trying to install the Drivers. I always get the error "Missing user.cfg". I discovered the origin of this problem came from the fact that MSFS was not installed on the admin account. I found another thread with the same issue, which I'll link below. After a bit of discussing, the user having the problem was provided with a special installation to solve this problem. This seemed to work for the user, unfortunately the link to the software doesn't work anymore. Would anyone know how to access this custom installer? Thank you so much Hi Paulo: please search for and tell me in which path the file "UserCfg.opt" is located on your system. Link to comment Share on other sites More sharing options...
Paulo747 0 Posted August 26 Author Share Posted August 26 Hi Ben, Just like for Juha, it is MSFS installed via Steam. The path is : "C:\Users\paulo\AppData\Roaming\Microsoft Flight Simulator" Link to comment Share on other sites More sharing options...
Aerosoft BenBaron 292 Posted August 26 Aerosoft Share Posted August 26 vor 53 Minuten schrieb Paulo747: Hi Ben, Just like for Juha, it is MSFS installed via Steam. The path is : "C:\Users\paulo\AppData\Roaming\Microsoft Flight Simulator" Thank you Paulo: and you got the same error message as the user in the original thread? So the installer is looking for "C:\Users\admin\AppData\Roaming\Microsoft Flight Simulator"..."admin" instead of "paulo"? Link to comment Share on other sites More sharing options...
Paulo747 0 Posted August 26 Author Share Posted August 26 That's exactly right Link to comment Share on other sites More sharing options...
Aerosoft BenBaron 292 Posted August 26 Aerosoft Share Posted August 26 vor 1 Stunde schrieb Paulo747: That's exactly right I have forwarded the issue to our people in charge of installers to see what we can do. I will come back to you, once I got a reply. Link to comment Share on other sites More sharing options...
Paulo747 0 Posted August 26 Author Share Posted August 26 29 minutes ago, BenBaron said: I have forwarded the issue to our people in charge of installers to see what we can do. I will come back to you, once I got a reply. Great thank you so much Link to comment Share on other sites More sharing options...
Paulo747 0 Posted September 4 Author Share Posted September 4 Would there otherwise be a way to force the installer to look for the files in a different place? Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted September 4 Aerosoft Share Posted September 4 I don't think you can. It would probably require to alter the source code and recompile the program. I will ask anyway. Link to comment Share on other sites More sharing options...
Aerosoft BenBaron 292 Posted September 5 Aerosoft Share Posted September 5 vor 19 Stunden schrieb Paulo747: Would there otherwise be a way to force the installer to look for the files in a different place? Hi Paulo: no, unfortunately there is no way for that to work. I am still in touch with our installer people and will let you know, as soon I know something new regarding your case. 1 Link to comment Share on other sites More sharing options...
Paulo747 0 Posted September 23 Author Share Posted September 23 On 9/5/2024 at 11:17 AM, BenBaron said: Hi Paulo: no, unfortunately there is no way for that to work. I am still in touch with our installer people and will let you know, as soon I know something new regarding your case. Do you guys have any updates from the people in charge of installers? Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted September 23 Aerosoft Share Posted September 23 Not yet. Will ask again. Link to comment Share on other sites More sharing options...
marc roy 0 Posted September 23 Share Posted September 23 when setting up my honeycomb bravo I accidentlly deleted the file before making a copy ,Is there a way to reinstall that file now I am new to this but believe that this is the problem Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted September 23 Aerosoft Share Posted September 23 What file are you talking about precisely ? Link to comment Share on other sites More sharing options...
marc roy 0 Posted September 23 Share Posted September 23 when trying to get my honeycomb bravo to set up I try to assign the switches as in instructed in you tube videos , when I type in the switch that I want to assign I can not go any farther on the page shown it shows the page with two rows of rectangular boxes and i can't assign them this is different from the instrutctipn videos Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted September 23 Aerosoft Share Posted September 23 Please first answer the question regarding the erased file you were talking about. Link to comment Share on other sites More sharing options...
marc roy 0 Posted September 23 Share Posted September 23 I deleted the file before i made a copy then I and the you tube instructions said that I woul have to get the complete download file if the copy was not made first , I am on my home computer if you want the files i will go to my sim gamming computer and sent to you Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted September 23 Aerosoft Share Posted September 23 Sir, I asked : what file ? Link to comment Share on other sites More sharing options...
Aerosoft BenBaron 292 Posted Tuesday at 01:26 PM Aerosoft Share Posted Tuesday at 01:26 PM Am 23.9.2024 um 15:17 schrieb Paulo747: Do you guys have any updates from the people in charge of installers? Hi Paulo: Sorry for the delay. Please try the attached installer and see if it helps your case. AS_HONEYCOMB_MSFS_V2200.exe Link to comment Share on other sites More sharing options...
Aerosoft SimWare 746 Posted Tuesday at 02:46 PM Aerosoft Share Posted Tuesday at 02:46 PM Thanks Ben. 1 Link to comment Share on other sites More sharing options...
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