gsumner Posted November 20, 2020 Share Posted November 20, 2020 Where exactly do I get the latest update from. Auto installer will not update this time. Can't find it in Aerosoft support and simmarket doesnt seem to help much. Graham Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle Posted November 20, 2020 Deputy Sheriffs Share Posted November 20, 2020 Have you turned off Autoupdate in the .ini file? Link to comment Share on other sites More sharing options...
Aerosoft Tom A320 Posted November 20, 2020 Aerosoft Share Posted November 20, 2020 If you bought from simMarket it will be available there shortly. @mopperle the latest update (2.1) is a full new installer. The auto updater just informs about the availability and tells you to get the new installer from where you bought SIMstarter. 2 Link to comment Share on other sites More sharing options...
gsumner Posted November 20, 2020 Author Share Posted November 20, 2020 8 minutes ago, Tom A320 said: If you bought from simMarket it will be available there shortly. @mopperle the latest update (2.1) is a full new installer. The auto updater just informs about the availability and tells you to get the new installer from where you bought SIMstarter. AAh I see, Thanks very much Graham Link to comment Share on other sites More sharing options...
Developer Capt. PERO Posted November 20, 2020 Developer Share Posted November 20, 2020 vor 22 Minuten, Tom A320 sagte: If you bought from simMarket it will be available there shortly. @mopperle the latest update (2.1) is a full new installer. The auto updater just informs about the availability and tells you to get the new installer from where you bought SIMstarter. Right! Thanks Tom! Link to comment Share on other sites More sharing options...
MisterBlueSky Posted November 21, 2020 Share Posted November 21, 2020 Simmarket still offering V2.0634 for download.... Link to comment Share on other sites More sharing options...
gsumner Posted November 21, 2020 Author Share Posted November 21, 2020 Simmarket are at present in denial. I opened a ticket with them. They told me to use the Aerosoft updater which obviously doesn't update this app..Then they were forwarding my ticket to the vendor even when I said I'd already contacted the vendor. Go figure :( Graham Link to comment Share on other sites More sharing options...
gsumner Posted November 21, 2020 Author Share Posted November 21, 2020 Apparently it's now updated. Go get it guys Graham Link to comment Share on other sites More sharing options...
SergioN Posted November 21, 2020 Share Posted November 21, 2020 5 hours ago, gsumner said: Apparently it's now updated. Go get it guys Graham No it's not on simmarket Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle Posted November 21, 2020 Deputy Sheriffs Share Posted November 21, 2020 Maybe they dont work from Friday noon to Monday, so try it on Monday again, or even better solution: next time buy directly from Aerosoft. Link to comment Share on other sites More sharing options...
Doc_Z Posted November 21, 2020 Share Posted November 21, 2020 I did buy it from Aerosoft. The app tells you to go to Support and download the update. I logged into the Support Update site, entered SimStarter P3d, but it told me I hadn't returned the email. Of course, it doesn't say what email, who it's from, what it's about. Anybody know how to get it? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle Posted November 21, 2020 Deputy Sheriffs Share Posted November 21, 2020 When you bought it directly from Aerosoft, you always find the latest release in your shop acount. Link to comment Share on other sites More sharing options...
Doc_Z Posted November 21, 2020 Share Posted November 21, 2020 Then why tell me to get it from the Support Update site? Do we have to uninstall previous version? Link to comment Share on other sites More sharing options...
Developer Capt. PERO Posted November 22, 2020 Developer Share Posted November 22, 2020 vor 5 Stunden , Doc_Z sagte: Then why tell me to get it from the Support Update site? Do we have to uninstall previous version? The update procedure is described in the manual. Sorry it was released at the beginning of the weekend. Please give the other shops some time to update the files. Thanks. Link to comment Share on other sites More sharing options...
Doc_Z Posted November 22, 2020 Share Posted November 22, 2020 Why can't a simple question be answered simply. I found the update in my account. Do I have to uninstall before updating? Why did the app say to use the Support Update? Link to comment Share on other sites More sharing options...
Aerosoft Tom A320 Posted November 22, 2020 Aerosoft Share Posted November 22, 2020 3 hours ago, Doc_Z said: Do I have to uninstall before updating? 4 hours ago, Capt. PERO said: The update procedure is described in the manual. Link to comment Share on other sites More sharing options...
gsumner Posted November 22, 2020 Author Share Posted November 22, 2020 When I posted earlier simarket have the update I downloaded it and it was the updated version. People who say it's not are mistaken I'm afraid. Graham Link to comment Share on other sites More sharing options...
Doc_Z Posted November 22, 2020 Share Posted November 22, 2020 7 hours ago, Tom A320 said: Still haven't answered as to why the app says to go to the Support area. And when I get there, I can't get in because I haven't replied to some email I never got. Also, my first question about reinstalling could have been answer by a simple "yes," rather than the holier-than -thou responses about the manual. 2 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle Posted November 22, 2020 Deputy Sheriffs Share Posted November 22, 2020 3 minutes ago, Doc_Z said: Also, my first question about reinstalling could have been answer by a simple "yes," rather than the holier-than -thou responses about the manual. Maybe because the answer is a bit more then just "yes" or "no"? Can you imagine hwo annoying it is to deal with people like you not willing or being too lazy to read manuals where other spent a lot of time on writing such manuals? As everything has been said, this topic can be closed. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle Posted November 22, 2020 Deputy Sheriffs Share Posted November 22, 2020 8 minutes ago, Doc_Z said: Still haven't answered as to why the app says to go to the Support area. This is a general hint, as the programm doesnt know where you bought it 9 minutes ago, Doc_Z said: And when I get there, I can't get in because I haven't replied to some email I never got. Not a problem of the program or Aerosoft Link to comment Share on other sites More sharing options...
Developer Capt. PERO Posted November 22, 2020 Developer Share Posted November 22, 2020 Gents, we released a new version before the weekend. Aerosoft customers have the installer directly in the store or in the support database. Other stores are also very fast and will surely provide the new installer quickly (usually they don't work here on weekends). I am sorry for the inconvenience this causes. The update process is described in the manual chapter 1.7. I hope this helps. 1 Link to comment Share on other sites More sharing options...
Developer Capt. PERO Posted December 6, 2020 Developer Share Posted December 6, 2020 @Doc_Z @Blaunarwal @SergioN Just a short update on this: I reworked the internal update process which allows to perform minor version changes with the AutoUpdate of SIMstarter NG P3D. Nearly all updates in future should be done with the AutoUpdate. Based on your feedback I even reworked the manual which was missleading. Please excuse the inconvenience. This update is currently being tested by the BETA team and will be rolled out (via AutoUpdate) soon. 🙂 Link to comment Share on other sites More sharing options...
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