Doc_Z

Yes, but it never worked. I reinstalled it today and we shall see. I'm using v 2000 of EGLL.

That's what I thought, but the doc doesn't make that at all clear.

I have Heathrow Professional installed in my E:\Documents\Prepar3d v5 Add-ons\Aerosoft\Sim-wings London Heathrow Professional. I downloaded the SODE package. Where I place the SODE folder to rub the batch file? The confusing documentation says to use the Scenery Add-on folder. Is that the same as the one in the v5 add-ons folder and, if so, do I put the folder in that folder or below it?

Still haven't answered as to why the app says to go to the Support area. And when I get there, I can't get in because I haven't replied to some email I never got. Also, my first question about reinstalling could have been answer by a simple "yes," rather than the holier-than -thou responses about the manual.

Why can't a simple question be answered simply. I found the update in my account. Do I have to uninstall before updating? Why did the app say to use the Support Update?

Then why tell me to get it from the Support Update site? Do we have to uninstall previous version?

I did buy it from Aerosoft. The app tells you to go to Support and download the update. I logged into the Support Update site, entered SimStarter P3d, but it told me I hadn't returned the email. Of course, it doesn't say what email, who it's from, what it's about. Anybody know how to get it?

Never mind, I sorted it out.

Bump.

How do I get it?

What do you need other than the log file? SIMstarter NG.log

I uninstalled Ultimate Traffic Live since I now use another program for AI. When I try to open Simstarter I get a screen saying it can't find UTL. Since I don't have it any longer, how do I handle this?

I can't activate it. Order # 1120244401

Thanks

Is there an answer to this?