AS330 Incomplete Setup

[jetone 3]

Just now, Frank Docter said:

What kind of GPU card do you have? How much memory onboard?

 

 

9700K

1080Ti 11GB

16GB RAM

[Astro_Liam 15]

7700K 

1080ti

16GB RAM

[The Dude 6537]

1 minute ago, jetone said:

 

9700K

1080Ti 11GB

16GB RAM

 

Just now, Astro_Liam said:

7700K 

1080ti

16GB RAM

 

Ok, we can outrule that then. 

[DaveCT2003 2556]

Well, I honestly don't know.  We have a lot of guys posting that the installation process went just fine and they are up and flying, and I tested the installer just this morning so I'm just at a loss here.

 

 

[maukan 2]

vor 3 Minuten, Frank Docter sagte:

What kind of GPU card do you have? How much memory does it have onboard?

 

NVIDIA Quadro P4000

[DaveCT2003 2556]

Are any of your guys running third party shaders?

 

[rick0808 0]

I have the exact same problem, I use p3d 4.5 Ryzen 2600 1660ti 16 gb ram ddr4 3000mhz.

[maukan 2]

vor 1 minute, DaveCT2003 sagte:

Are any of your guys running third party shaders?

 

You mean like tomato shade? yes

[ZacPennebaker 2]

1 minute ago, DaveCT2003 said:

Are any of your guys running third party shaders?

 

No

[jetone 3]

2 minutes ago, DaveCT2003 said:

Are any of your guys running third party shaders?

 

 

Usually run EnvShade.

 

Restored to factory shaders to rule this out though, so presently no. 

[DaveCT2003 2556]

I use ENVShade without issues... it's FAR different than Tomatoshade or PTA.

 

[The Dude 6537]

For some it could be because they do not have enough GPU memory. With regard to GPU memory, this is from the products page:

 

Graphics card: 4 GB VRAM (DirectX 11), e.g. GeForce GTX 1050 (6 GB, GTX 1070 recommended)

 

For the people that have enough memory we are discussing this issue with the devs at this moment. 

[jetone 3]

What version of Windows is everyone running? I'm on 1903 with latest patch Tuesday updates. No insider build. 

 

Just now, Frank Docter said:

For some it could be because they do not have enough GPU memory. With regard to GPU memory, this is from the products page:

 

Graphics card: 4 GB VRAM (DirectX 11), e.g. GeForce GTX 1050 (6 GB, GTX 1070 recommended)

 

For the people that have enough memory we are discussing this issue with the devs at this moment. 

 

 

Thanks Frank and Dave. Appreciate the help so far.

[DaveCT2003 2556]

please try uninstalling, rebooting, reinstall, reboot again, and see if that resolves this.

 

[Astro_Liam 15]

Mine has suddenly started working 

 

• Redownloaded the installer
• installed RAAS this time 
• Ran without environment force

Loading up again with environment force running this time will report back

 

 

[rick0808 0]

3 minutes ago, Astro_Liam said:

Mine has suddenly started working 

 

• Redownloaded the installer
• installed RAAS this time 
• Ran without environment force

Loading up again with environment force running this time will report back

 

 

Im trying this now.

 

[Astro_Liam 15]

Everything is working as it should now.

 

Could it be that the download was corrupt initially when the servers were having a panic?

Thats the only thing I changed, was redownloading the installer

Please login to display this image.

[The Dude 6537]

Unlikely but it never hurts to download it again in this case.

 

[D-7008 2]

vor 37 Minuten, CaptainLHKLM sagte:

Did your C++ Redist. install well? Mine said a newer version is installed so it cancelled installing. That's the only error I can think of.

In the root folder of P3D.

I updated C++ manually and now it seems to work!

[The Dude 6537]

Just now, D-7008 said:

I updated C++ manually and now it seems to work!

 

Thanks for sharing!

[airbusguy320 3]

I will try that as well now...

[Araxxos 0]

4 minutes ago, D-7008 said:

I updated C++ manually and now it seems to work!

How did you do that? Do i need to uninstall the A330 again before doing this? 

[maukan 2]

I deinstalled rebooked loaded the installer again from the server then installed rebooted now it works.

[Astro_Liam 15]

1 minute ago, Araxxos said:

How did you do that? Do i need to uninstall the A330 again before doing this? 

https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads

[The Dude 6537]

Alright, it seems we have found the culprit. Thanks everybody for chiming in here! Enjoy the A330!