keenrw 59 Posted March 15, 2019 Share Posted March 15, 2019 Adding to my other post , the place i brought it from still have not got back to me on this issue .. is there any other way i can get the update or am i left with an out dated version? Thanks Rich Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted March 15, 2019 Deputy Sheriffs Share Posted March 15, 2019 Just contact your dealer, SimShack, and ask them for the update. They have received it the moment it was release from Aerosoft. Link to comment Share on other sites More sharing options...
keenrw 59 Posted March 16, 2019 Author Share Posted March 16, 2019 Thanks for that , but sadly the download is still 1.10 not 1.20 and ive heard nothing back from them Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted March 16, 2019 Deputy Sheriffs Share Posted March 16, 2019 Then please reach out again to them. Also, please keep in mind that although external shops are usually quick in providing updates we also see cases where it takes a couple of days. Link to comment Share on other sites More sharing options...
keenrw 59 Posted March 16, 2019 Author Share Posted March 16, 2019 Thanks i have two tickets with them now on this issue and none have had a reply ...i really wish i brought direct from Aerosoft now or a some one better then SimShack Link to comment Share on other sites More sharing options...
keenrw 59 Posted March 18, 2019 Author Share Posted March 18, 2019 Still nothing back ..and its still V1.1 that gets downloaded (tried again today) .. starting to think its a non trust worthy site. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 19, 2019 Aerosoft Share Posted March 19, 2019 Contact us on support@aerosoft.com with the sales details and we'll see what we can do. Unfortunately, a lot of shops are not very fast with email. Link to comment Share on other sites More sharing options...
keenrw 59 Posted March 19, 2019 Author Share Posted March 19, 2019 Thanks as always Mathijs .. ive just sent Aerosoft support an email Link to comment Share on other sites More sharing options...
keenrw 59 Posted March 26, 2019 Author Share Posted March 26, 2019 Thanks Mathijs and the Aerosoft team , all fixed now.. great customer support as always Thanks a lot Rich Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 26, 2019 Aerosoft Share Posted March 26, 2019 More than welcome! Link to comment Share on other sites More sharing options...
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