thunderchiko 1 Posted August 3, 2017 Share Posted August 3, 2017 Good afternoon Just downloaded this amazing product...and I was sad to see it is not working. This things happen I guess - basically the panel is not loading at all. I uninstall it and turn off my antivirus and everything. I did this 3x w/o results. Any idea ? Thank you Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
--.. 56 Posted August 4, 2017 Share Posted August 4, 2017 Are you sure, you´ve downloaded it from the Aerosoft shop and not some other dubious website? xD Nah, have you installed SimConnect (SimConnect.zip) And also which sim are you using? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted August 4, 2017 Share Posted August 4, 2017 Logged in as an Administrator and/or running the installer :"As Admin"? Link to comment Share on other sites More sharing options...
Hans Hartmann [OLD] 1419 Posted August 4, 2017 Share Posted August 4, 2017 There are a couple of reasons that can cause this: - The Visual C++ redistributable files couldn't be installed (the installer adds them during the process) - SimConnect is missing (this could only happen when you use P3D v3) - ASCRJ.dll is blocked from running by some anti-virus software I think Dave is right here. You should start by reinstalling the CRJ in Admin mode and also temporarily disable your anti virus software while doing so. Link to comment Share on other sites More sharing options...
thunderchiko 1 Posted August 4, 2017 Author Share Posted August 4, 2017 @swaor haha - I definitely downloaded it from the aerosoft US Mirror; I don't remember how installed it @DaveCT2003 but I usually have it preset to Admin; I will double check and retry again. Thank you @Hans Hartmann I will look into this and attempt to address these things and get back to you soon. I am using an Antivirus which I disabled but I might to just uninstall it. I am using P3D V3. I am sorry for my ignorance...I didnt know about SimConnect. I will install it ASAP. I will check on the dll file as I have had some issues in the past with the Antivirus. THANK YOU!!!!! I LL CHECK THIS OUT !!! talk to you later! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 4, 2017 Deputy Sheriffs Share Posted August 4, 2017 4 minutes ago, thunderchiko said: SimConnect is a exe file I can run? a patch?? LM provides an installer along with the P3D installation, but leaves it to you to execute it. You will find it here: ...\Prepar3D v3\redist\Interface\FSX-SP2-XPACK\retail\lib\SimConnect.msi Link to comment Share on other sites More sharing options...
thunderchiko 1 Posted August 4, 2017 Author Share Posted August 4, 2017 Awesome @Tom A320 I will install this and get back to you! I hope this is it! Link to comment Share on other sites More sharing options...
jimmydelpinobird@gmail.com 0 Posted August 4, 2017 Share Posted August 4, 2017 I have the same problem on fsxSteam. Lets see if we can find a solution. Jimmy Link to comment Share on other sites More sharing options...
thunderchiko 1 Posted August 4, 2017 Author Share Posted August 4, 2017 HEY EVERYONE Problem fixed! I installed the C++distributable in the following location ...\Prepar3D v3\Ecosystem\aerosoft\Digital Aviation CRJ\SupportFile Thank you so much!!!! Now its all about to learn how to fly this beauty Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 4, 2017 Aerosoft Share Posted August 4, 2017 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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