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Marius Ellenbürger

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Posts posted by Marius Ellenbürger

    Soooo......any news?

    in General Discussion

    Posted

    Hello there,

    Finally we have some great news for you: One of the first Airliner Add-Ons for Microsoft Flight Simulator, the Aerosoft CRJ, is getting a major overhaul and a great update with new features, many changes and some exciting news for you in version 2 of the very popular regional jet.

    Today we would like to announce the release date, which flight simulator it will be for and how you can get it in terms of price for new customers and upgrade for existing Aerosoft CRJ version 1 owners.

    First things first. We will release the Aerosoft CRJ v2 on the 25th of March 2025.

    It will be available as version 2 and will be compatible with MSFS2020 and MSFS2024! Featuring a completely redesigned cabin, revised flight model, full implementation of Navigraph charts and much more, v2 expands on the original aircraft with new features, bug fixes and enhanced customisation. A full changelog will be provided with the release.

    In addition, the CRJ will finally be available on the Xbox for both simulators. This means full compatibility in both simulators on all platforms.

    The CRJ v2 will be available as a complete bundle including the following aircraft variants: CRJ 550 CRJ 700 CRJ 900 CRJ 1000 The price for the complete bundle will be 49,99€ (incl. VAT).

    If you already own the CRJ v1, no matter which version, you will get this upgrade including all aircraft variants for free!

    I will leave you with this great news and also attach a great trailer. We are very excited about this update/release and many streamers, YouTubers and other influencers will be getting their hands on it over the weekend to give you all the details starting next week. 

    Don´t forget to join our official Aerosoft Discord:     https://discord.gg/7FsXAU9T
     


     

    • Like 4
    • Thanks 2

    Day 7 after launch and still don’t have my LCE

    in Shop Questions & Answers

    Posted

    vor 12 Stunden schrieb BDSmith:

    Which is how I know $9 was paid for shipping but I was charged $45 for shipping.

    We have answered this a few times now:

    We have no warehouse and no team in the US, so we are working with a fulfillment service. You have been charged for shipping to the US, service fees of the logistic center and the shipping costs. The costs have been calculated months ago and based on the actual costs we got told. In the end, it was cheaper to ship from the USA than via our warehouse in Paderborn, Germany (and trust me, less trouble with customs, because the Oriigin of the LCE is China). We don´t make a single $ with the shipping charges.
     

    CL415 not showing on content manager

    in Shop Questions & Answers

    Posted

    First of all, not a single order has been processed yet, but don´t worry, this is correct.

    Your order status will change as soon as the LCE is in stock and shipped to your place. It has nothing to do with the CL-415.

     

    In case you still haven´t received the CL-415 yet, maybe something went wrong during the checkout with your GamerTag.

    Please submit the tag once again here: https://collector-gametag.aerosoft.com/

    • Thanks 1

    CL415 not showing on content manager

    in Shop Questions & Answers

    Posted

    vor 37 Minuten schrieb 小小鱼儿:

    播放器代码也支持中文吗？此外，如果我的地址在中国，是否可以用中文填写收货地址？

    You can of course use the code and the purchased version in multiple languages.

    Unfortunately, I was unable to find out exactly which languages are supported on release - if the languages are the same as in MSFS 2020, the following would be supported:
    EN-US

    FR-FR

    ES-ES

    ES-MX

    DE-DE

    IT-IT

    NL-NL

    NB-NO

    SV-SE

    FI-FI

    PL-PL

    RU-RU

    PT-BR

    JA-JP

    PT-PT

    ZH-CN

    KO-KR

    TR-TR
     

    Please do not use Chinese characters in our store, we already had parcels that were significantly delayed because of this.

    Aerosoft One issues

    in Shop Questions & Answers

    Posted

    Hi,
     
    We have many customers who experienced the same slow startup issue and were able to fix it by disabling the third-party antivirus program installed on their PC. Here's the feedback from one such customer:
     

    "By chance I have now found the error: I use McAfee Total Protection and deactivated all measures as a test. After clicking on Aerosoft One, the program opened after a very short time. I was now able to install the add-ons again.

     

    After switching on "Real-time scan" in McAfee, Aerosoft One no longer works (takes longer than 5 minutes to load and it is not possible to install the add-ons). I then activated the firewall and VPN and deactivated real-time scan.

     

    Aerosoft One can be started and add-ons can be downloaded.

     

    Apparently it is due to the "real-time scan" from McAfee."

     
    Therefore, we request that you disable any third-party antivirus program installed on your PC, restart your PC, and try launching Aerosoft One again. Please let us know whether or not disabling the third-party antivirus program fixes the slow startup issue.
     

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