Ray Proudfoot

I am having trouble getting SimStarterNG to close Active Sky when P3D is closed. I have tried “kill” and that does terminate Active Sky but it doesn’t close ASCA. If I use “close” then Active Sky won’t close and both it and ASCA remain open. There must be a way of closing Active Sky in such a way that will also close ASCA. Any ideas?

@Mathijs Kok, looking at their website if you click on the Support option it includes a link to the Support Forum which takes the user back here. http://www.flightsimsoft.com/support/ But they do provide a form for the user to complete. Perhaps that might elicit a response?

After five days and no response I think you have your answer Richard. It’s been a long time since this product was supported by anyone other than Stephen.

I raised a support ticket last Thursday and it remains unanswered. That together with no posts from the PFPX author here leads me to believe this application is now only supported by Stephen. Why Christian and Judith stay away is known only to them. 🤔

Thanks Stephen. New subscription activated. But I'm not happy that I have to go through this rigmarole to purchase a new subscription. The author should sort out this bug especially when people are trying to buy something from him. This is interesting from the guidance on the subscription.... What if my subscription expires? If you elect NOT to extend the server subscription, PFPX will still be fully functional, but without real-time data such as Winds, METAR, TAF, Tracks and NOTAMs. Other sources, like ActiveSky and RealEnvironment Extreme and your saved weather data and tracks will still be functional! You can elect to extend your subscription at any time, even if it already has expired! I'm sorry but it does NOT remain fully functional. PFPX crashes if a wx subscription has expired when PFPX is launched. To have to perform the workaround is not acceptable. A customer may need to only do it once per year but everyone who has this subscription has to do it. The author should fix this as it appears to break the terms and conditions of the licence.

I opened PFPX this morning knowing my annual weather subscription needed renewing. I clicked on the globe icon top left and selected the Weather option. PFPX then crashed. I tried a further two times but the same happened. This happened to me last January and I'm perplexed why it only seems to happen to me. I would appreciate some guidance on how to resolve this so I can subscribe to the weather service. An update. Opening PFPX and waiting for it to initialise is enough for it to crash without me interacting with it. The wx status in the system bar starts as yellow and then changes to red. At that point PFPX crashes.

Mathijs, You posted a reply to my La Palma topic and then closed it without giving me a right to reply. I find that very frustrating. Yes, I might be the only person who has mentioned this problem but that does not make me wrong and everyone else right. I have created exclude files many years ago so have some experience of them. The shape of the one used in this package looks wrong to me. You say you’ll speak to the Project Manager but I very much doubt a fix will be forthcoming. It will just be quietly forgotten because only one person complained. This level of support does not inspire me to consider Aerosoft products. It’s impossible to liaise with the developer unlike companies like LatinVFR, FlyTampa and others where direct contact with the developer is possible. Please give posters the right of reply before you lock topics.

Bit disappointing there's been no response from Aerosoft regarding this problem. The coordinates of the exclude file clearly extend further than they should. If you would like to send me a PM with the address of the author I'm happy to discuss it with him. Alternatively perhaps you could contact him and he can reply here.

I've discovered the file responsible for this problem. It's cvxLA PALMA EXCLUDE.BGL. With it present and no other cvx*.bgl files present in the GCLA\scenery folder this is the result. Could Aerosoft ask the developer to comment on this please and perhaps issue a corrected file? The area extends too far to the north and east. If it can be corrected the problem will disappear.

Hi Helmut, Reinstalling SODE would be an unusual way of fixing the problem. I might look at disabling one BGL file at a time in the GCLA scenery folder as one of them does appear to be responsible. If that doesn't work then I'll try the SODE option, thanks.

Hi Bernhard, Thanks for your post. As far as I can see it's only La Palma that is affected. I have MKS Tenerife and that's okay as are Mallorca, Menorca and Ibiza. I don't have Vector so that can't be the issue. And my ORBX entries in Addon Organizer are below the various airport entries. Ultimately it's not a huge problem but I would like to fix it if possible since it does appear related to the La Palma addon.

Anyone? Easy to check if the same occurs on your system.

Hi again Tom, I disabled GCLA and loaded P3D. Without the airport active there is no problem with the missing ocean textures. Can you replicate this?

I will disable GCLA tomorrow and if the ocean problem disappears then it’s definitely associated with the Aerosoft airport. If it remains then the problem lies elsewhere.

Tom, The readme in that version specifically states it is patched for P3D v4. Please keep it in the relevant section.