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A. Muegge

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Posts posted by A. Muegge


  1. Hi,
    We are currently working on a server update after there have been problems with client access this week.
    We hope that this work will be completed in the next 2-3 hours.
    Unfortunately, there are always unexpected problems with such updates, which delay work.
    We apologize.

  2. Hi,
    We are currently working on a server (navdata.aerosoft.com) update after there have been problems with client access this week.
    We hope that this work will be completed in the next 2-3 hours.
    Unfortunately, there are always unexpected problems with such updates, which delay work.
    We apologize.

  3. Hi,

    "The installer suddenly disappears without a message."
    Well, then the installation is incomplete. Thus, the Airbus itself and the uninstaller can not work properly.
    I'll send you a link with a custom installer (private message)
    Please use this.
    Why the installer breaks off, I can not say that yet.


  4. Hi,

    to uninstall the "Uninstall_A330Prof.log" is needed.
    (F:\Addons\Uninstall_A330Prof.log)
    In your case this is missing.
    I suspect that the installer was not completely executed during installation.
    Sounds strange, but you can run the installer again.

    Please note the summary before copying AND make sure that the installer ends with a success message.
    If successful, the LOG file should have been generated.
    If not, then we need to manually clear the summary data to clear all data.

    • Like 1

  5. Hi,

     

    please confirm, you have installed the version 1.30 with admin rights?

     

    You will find the latest version (V1.30) at the Support-Page, too
    https://support.aerosoft.com

    AS_ANTARCTICA-X_FSX_P3D_FSXSTEAM.zip

     

     

    ....and using the config tool bug fix, too :-)
    AS_ANTARCTICA-X_P3D4_CONFIG-TOOL-FIX.zip

     

    (it's for FSX, FSX:SE and P3D)


  6. Hi,

     

    I am notice at your screenshot that your not using the latest version.

    I will send you a private message with an an link....

     

    After you have done the download already...

    unzipping this download file "AS_Lukla-Mount-Everest-Extreme-P3DV4" you should get this.
    
    Set up\
    License agreement Aerosoft DE.txt
    License agreement Aerosoft EN.txt
    License agreement Aerosoft FR.txt
    License agreement Aerosoft SP.txt
    setup.exe
    
    Now change to the "Setup" directory and execute the "Setup.exe" file there
    
    0x0407.ini
    0x0409.ini
    data1.cab
    data1.hdr
    data2.cab
    ISSetup.dll
    layout.bin
    Setup.bmp
    setup.exe => run this file
    setup.ini
    setup.inx
    setup.isn

  7. Hi,
    
    after unzipping this download file "AS_Lukla-Mount-Everest-Extreme-P3DV4" you should get this.
    
    Set up\
    License agreement Aerosoft DE.txt
    License agreement Aerosoft EN.txt
    License agreement Aerosoft FR.txt
    License agreement Aerosoft SP.txt
    setup.exe
    
    Now change to the "Setup" directory and execute the "Setup.exe" file there
    
    0x0407.ini
    0x0409.ini
    data1.cab
    data1.hdr
    data2.cab
    ISSetup.dll
    layout.bin
    Setup.bmp
    setup.exe => run this file
    setup.ini
    setup.inx
    setup.isn

  8. Hi,

    first, the A318-A319 Professional installer didn't use this folder "C:\Program Files (x86)\InstallShield Installation Information" for the uninstallation or the log file.
    If you got this message "ERROR: Missing uninstall log file" you are running the uninstall.exe and not the installer self.

    The uninstall-log file ia located as the select addon path. But I think you have already deleted this file or the addon path.

     

    So, I think you can install the latest version of A318-A319 Professional, V1.2.3.0 without deleting the other version before.


  9. vor 7 Minuten, mickham sagte:

    Tom I have just noticed that the line AddonName="I:\AddOn\Airports\Aerosoft\German Airports-Dortmund Professional">in the xml file is not the same as where the file is.The installer installed it in I:\AddOn\Airports\Aerosoft\Approaching Dortmund.Does this make a difference?

    Hi,

    please replace the xml-file with the new...this file is only for you 🙂

    (I will updating the installer too)

    as_approaching_dortmund_p3d4.xml


  10. Hi,

     

    if you have this problem " ...after installation I don't get the finish and reboot screen" please use the latest installer from today

    AS_A318-A319-PROF_P3DV4.zip => AS_A318-A319-PROF_P3DV4_V1230.exe from 22th feb. 2019

    (version is stil 1.2.3.0)

     

    I have update the zip-file at our shop-system (aerosoft) and at our support-page (https://support.aerosoft.com/pages/login)

    If this installer will be ok for you, I will updating the A320-A321 Prof too.


  11. Hi,

     

    the version 1.0.1.1 of "Bergamo professional" is up to date.

    But, we have replaced the installer because an incorrect version no of the setup exe. By this, the AS Updater getting an incorrect no too.

     

    You will find the fixed installer at simmarket too.....please donwload this file again:
    AS_BERGAMO-PROFESSIONAL_P3DV4.zip => AS_BERGAMO-PROFESSIONAL_P3DV4_V1011.exe (from 04.01.2019 - 09:57)

     

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