c141fe 29 Posted July 12, 2018 Share Posted July 12, 2018 FMGS.dll is causing P3Dv4.3 to shutdown. Load P3dv4 (tried several different airports), select A319, just sitting at the gate doing nothing while I read the manual and P3dv4 suddenly quits. Initially installed everything in "C:\Users\Dad\Documents\Aerosoft", but after first failure I uninstalled Bus Pro and reinstalled it. This time ASUpdater and General folders are in "C:\Users\Dad\Documents\Aerosoft" and the "Aerosoft A318-A319 Professional" folder is installed in "C:\Simulators\Aerosoft". No change - P3Dv4 still shutdowns only after a few minutes. Tried other aircraft - no problem Here's the error report I am getting Faulting application name: Prepar3D.exe, version: 4.3.29.25520, time stamp: 0x5b2c3263 Faulting module name: FMGS.dll, version: 2.64.0.27, time stamp: 0x5b45b9b3 Exception code: 0xc000041d Fault offset: 0x000000000000370f Faulting process id: 0x2d1c Faulting application start time: 0x01d41a1667e00a56 Faulting application path: C:\Simulators\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Dad\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report Id: 696fec8d-4b32-4098-8148-a8ccfe561ac8 Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 5 hours ago, c141fe said: FMGS.dll is causing P3Dv4.3 to shutdown. Load P3dv4 (tried several different airports), select A319, just sitting at the gate doing nothing while I read the manual and P3dv4 suddenly quits. Initially installed everything in "C:\Users\Dad\Documents\Aerosoft", but after first failure I uninstalled Bus Pro and reinstalled it. This time ASUpdater and General folders are in "C:\Users\Dad\Documents\Aerosoft" and the "Aerosoft A318-A319 Professional" folder is installed in "C:\Simulators\Aerosoft". No change - P3Dv4 still shutdowns only after a few minutes. Tried other aircraft - no problem Here's the error report I am getting Faulting application name: Prepar3D.exe, version: 4.3.29.25520, time stamp: 0x5b2c3263 Faulting module name: FMGS.dll, version: 2.64.0.27, time stamp: 0x5b45b9b3 Exception code: 0xc000041d Fault offset: 0x000000000000370f Faulting process id: 0x2d1c Faulting application start time: 0x01d41a1667e00a56 Faulting application path: C:\Simulators\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Dad\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report Id: 696fec8d-4b32-4098-8148-a8ccfe561ac8 Faulting package full name: Faulting package-relative application ID: Hi, please turn on logging in the config tool and upload after the next crash the log/dmp files (will be in the data folder). Link to comment Share on other sites More sharing options...
c141fe 29 Posted July 13, 2018 Author Share Posted July 13, 2018 I have attached the log and dump files. the "FMGS.log" file doesn't show much as it seems to reset when P3Dv4 closes. I have included "FMGSxx.log" which is a copy of the log file while the sim and aircraft were operating normally. AB_ND_GDI.log FMGS.log Immersion.log MiscD2D.log FMGS0.dmp FMGSxx.log Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 13, 2018 Aerosoft Share Posted July 13, 2018 Nothing there that indicates something special unfortunately. Link to comment Share on other sites More sharing options...
c141fe 29 Posted July 13, 2018 Author Share Posted July 13, 2018 Additional info: If I operate the BUS PRO in "Full Screen" or with window maximized it seems to work OK. Crash appears to happen when changing screen size such as when switching from maximized to partial screen. Flew the following profile with BUS PRO, PMDG NGX, and MaddogX. The problem only occurred with BUS PRO KATL KATL08L GAIRY2 IRQ OSPRI6 KCHS15 KCHS @ FL 230 UTLive operating on Main Computer with Moderately heavy commercial traffic AS for P3Dv4 providing weather from a networked computer. Link to comment Share on other sites More sharing options...
belkovTV 2 Posted July 14, 2018 Share Posted July 14, 2018 I am also having this issue. I am in the process of assigning views to the Airbus in Chase Plane and for that I have the simulator windowed and switch between applications. It only takes a couple of minutes for the sim to crash due to FMGS.dll error. Based on the above described issue, it might have something to do with not being in full screen. I will fiddle around a bit to see whether it can be easily replicated and if it can be prevented. EDIT: making Chase Plane be "on top" of the full screen P3D does not produce any crashes. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 We have never seen any crash related to being windowed and we are not able to recreate this is any way. But any information is of course welcome. Link to comment Share on other sites More sharing options...
belkovTV 2 Posted July 14, 2018 Share Posted July 14, 2018 @c141fe: are you using Riva Tuner Statistics Server to limit FPS (running in the background) or MSI afterburner? Disabling them appears to have made the problem go away. Perhaps something to do with the RTSS app trying to capture the screen or something. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 That's good advise, we have seen a lot of crashes of the sim caused by tools like that. Link to comment Share on other sites More sharing options...
c141fe 29 Posted July 14, 2018 Author Share Posted July 14, 2018 After much troubleshooting I seem to have found the problem. First of all the problem was causing P3Dv4.3 to crash whenever I tried to move or resize a "Non-Maximized" window, so checked graphics settings, drivers, misc background apps with no luck. Turned out to be something VERY simple - It seems I turned off "MIPMAP VC PANELS" on the Display page in P3Dv4. This being off doesn't seem to impact any other aircraft, but it sure caused havoc on my A3XX pro. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted July 14, 2018 Deputy Sheriffs Share Posted July 14, 2018 13 minutes ago, c141fe said: After much troubleshooting I seem to have found the problem. First of all the problem was causing P3Dv4.3 to crash whenever I tried to move or resize a "Non-Maximized" window, so checked graphics settings, drivers, misc background apps with no luck. Turned out to be something VERY simple - It seems I turned off "MIPMAP VC PANELS" on the Display page in P3Dv4. This being off doesn't seem to impact any other aircraft, but it sure caused havoc on my A3XX pro. Please login to display this image. Excellent troubleshooting. Discipline you picked up in your flight engineer experience on 141's? Link to comment Share on other sites More sharing options...
c141fe 29 Posted July 14, 2018 Author Share Posted July 14, 2018 Absolutely. I had the pleasure of flying the greatest airplane ever built for nearly 30 years Link to comment Share on other sites More sharing options...
belkovTV 2 Posted July 16, 2018 Share Posted July 16, 2018 Enabling mipmap VC panels makes them blurry for me personally (with the Airbus that is). Not sure what causes it but I disabled it. Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted July 16, 2018 Share Posted July 16, 2018 I have the same problem.. crashed 4 times in P3DV4 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 16, 2018 Aerosoft Share Posted July 16, 2018 And your error logs or the exact conditions? Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted July 16, 2018 Share Posted July 16, 2018 Event 1026, .NET Runtime Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFDC6B08DA2 Event 1000, Application Error Faulting application name: Prepar3D.exe, version: 4.3.29.25520, time stamp: 0x5b2c3263 Faulting module name: FMGS.dll, version: 2.64.0.29, time stamp: 0x5b48573d Exception code: 0xc0000005 Fault offset: 0x00000000000b8da2 Faulting process id: 0x19cc Faulting application start time: 0x01d41d267602ad50 Faulting application path: D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Mert\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report Id: 58876023-6a9b-4bc9-b4f9-13159e5a0aad Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 16, 2018 Aerosoft Share Posted July 16, 2018 And what did you do when that happened? Link to comment Share on other sites More sharing options...
Mert Aydın 8 Posted July 16, 2018 Share Posted July 16, 2018 During the climb of LTFE-LTBA flight and during the landing of LTBA-LTAI flight.Yesterday LTFE-LTBA Climbing Today LTBA-LTAI Descent and CRASH Link to comment Share on other sites More sharing options...
AchWoDu 14 Posted October 7, 2018 Share Posted October 7, 2018 Hello, occurs when I tried, during an active flight plan, to initiate a holding at the present position. This occurs every time when I try it. What can I do? Report.wer Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted October 8, 2018 Aerosoft Share Posted October 8, 2018 There will be a new version in a few days that 'might' change that behavior. Link to comment Share on other sites More sharing options...
AchWoDu 14 Posted October 8, 2018 Share Posted October 8, 2018 Hi Mathijs, many thanks. I hope I understand you right and it was a known bug witch is fixed in the new release;-) Anyway. I'am looking forward for the new version regards Achim Link to comment Share on other sites More sharing options...
Labbi85 2 Posted October 11, 2018 Share Posted October 11, 2018 I also just got two FMGS.dll crash. The First one when closing all doors and the seond one when just starting pushback. Both with the A320 easyJet. Switching off VC_Mipmap is not an option because it makes all cockpit displays shimmering in VR. Will try again with the A319, because it seems for me that I got more issues with the bigger busses. Quote prepar3d.exe 4.3.29.25520 5b2c3263 FMGS.dll 2.64.0.51 5bac80d7 c0000409 000000000007ca2c c74 01d461a2ba3bc0d8 G:\Games\P3Dv4\prepar3d.exe G:\Games\P3D_Programme\Airbus\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll 9cce8485-5166-427d-993a-930692f65c4d Link to comment Share on other sites More sharing options...
Tommius 5 Posted October 11, 2018 Share Posted October 11, 2018 Same here, two FMGS.dll crashes in a row. What they both had in common? I was changing the screen size.. Report: Naam van toepassing met fout: Prepar3D.exe, versie: 4.3.29.25520, tijdstempel: 0x5b2c3263 Naam van module met fout: FMGS.dll, versie: 2.64.0.51, tijdstempel: 0x5bac80d7 Uitzonderingscode: 0xc000041d Foutmarge: 0x000000000000371f Id van proces met fout: 0x56f8 Starttijd van toepassing met fout: 0x01d461ad0c87edf1 Pad naar toepassing met fout: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Pad naar module met fout: D:\Lockheed Martin\Aerosoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll Rapport-id: 05f205d0-9c7b-494e-b3f2-b7681ce3d005 Volledige pakketnaam met fout: Relatieve toepassings-id van pakket met fout: Link to comment Share on other sites More sharing options...
Labbi85 2 Posted October 11, 2018 Share Posted October 11, 2018 57 minutes ago, Tommius said: Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll Try an A319 or 318. I got the feeling it only happens with the big ones. For me it happened.. 1st Flight: EGKK-LOWW, Gate 104, A320 EasyJet, SkyForce Weather, In game time: 11/10/2018 17:15, closing cargo door, crash 2nd Flight: EGKK-LOWW, Gate 104, A320 EasyJet, SkyForce Weather, In game time: 11/10/2018 17:15, starting push back, crash 3th Flight: EGKK-LOWW, Gate 104, A319 EasyJet, SkyForce Weather, In game time: 11/10/2018 17:15, still on the way 20min before landing Link to comment Share on other sites More sharing options...
Tommius 5 Posted October 12, 2018 Share Posted October 12, 2018 @Labbi85 I only own the A320/321 Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.