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hello !!   i ve installed PFPX on my pc  WIN7 64bt  but every time i try to run the program it won"t start and  this message comes up: << the program can"t start because  api-ms-win-crt-runtime l1-1-0.dll  is missing from your computer. try reinstalling the program to fix this problem>> ........after i close this window another one comes up that says : << cannot find "mfc140.dll".........   I ve reinstalled the program several times but the problem remains.....  any suggestions???   thank you very much

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  • Deputy Sheriffs

in the pfpfx folder there is another folder called "SupportFiles" within this folder is a file "vcredist_x64.exe". run this file as Administrator

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i also want to mention that i ve used PFPX since last April without any problems....  now i ve performed a format and installig everything  from the beggining ...   maybe i sould use a previus version??

well , no it is not.... i will update now

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  • Deputy Sheriffs

Please download and install the Microsoft libraries from the link Otto gave in his answer. The PFPX installer unfortunately includes a wrong version of the 64bit version. You need to install both, 32 and 64 bit. 

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  • Deputy Sheriffs

Hi nando21,

so the installer from the Microsoft Web page fixed your problem? 

Anyway, glad that it is fixed and PFPX is working again for you :)  

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  • Deputy Sheriffs

No no error message but the download does not start...

luc

Please disable any script or add blocker in your browser. You can also try another browser, like IE, Chrome or Firefox. 

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Hello everybody,

Just purchased PFPX and TOPCAT (Bundle).  TOPCAT insatalled well and seems to work.  PFPX cannot start though.

Tried to run files mentioned above (as admin) but without success.  vcredist_x64 seemed to work, vcredist_x86 triggers error message:
 0x80240017 Unspecified error.
Error log states:

.
.
.
[12C8:110C][2015-10-05T21:02:42]e000: Error 0x80240017: Failed to execute MSU package.
[0280:0B0C][2015-10-05T21:02:42]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0280:0B0C][2015-10-05T21:02:42]i319: Applied execute package: Windows81_x64, result: 0x80240017, restart: None
[0280:0B0C][2015-10-05T21:02:42]e000: Error 0x80240017: Failed to execute MSU package.
[12C8:110C][2015-10-05T21:02:42]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart: None, disable resume: No
[12C8:110C][2015-10-05T21:02:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart initiated: No, disable resume: No
[0280:0B0C][2015-10-05T21:02:42]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No

 

By the way, the distributed vcredist_x64 is about half as large as the same file from microsoft.com (?)

Any ideas?
(Thanks in advance...)

Running on Win 8.1 on an AMD A6-5400K APU with Raedon HD Graphics  3.90GHz / 64 bits system (x64 processor)

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  • Deputy Sheriffs

By the way, the distributed vcredist_x64 is about half as large as the same file from microsoft.com (?)
Any ideas?

As I wrote above (#6) the 64bit version of the vcredist package which is included in the PFPX installer is the wrong version (2012 instead of 2015). That's why Otto pointed to the Microsoft downloads (#4).

Please also read a topic before you add to it.

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Dear Tom and Otto,

First of all, thank you for your help.  Second, I have read the whole thread and done as described above.  I have tried with the MS files but to no avail.  Just tried again, now.  Both files (x86 and x64) trigger the same error messages as mentioned before.  No improvement.

Vielen Dank und hoffentlich bis später...

Gruss,  Frank 

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  • Deputy Sheriffs

Hello Frank and chevol,

on all my systems (Win7, Win8 and Win8.1) the setup of the redistributables worked without issues.

I just Googled for the given error code (0x80240017) and it looks like that this problems occurs if not all latest Windows Updates are installed. Please run Windows Update to make sure all available updates are being installed on your system.

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