tpeixoto 2 Posted October 11, 2013 Share Posted October 11, 2013 Hello, Is there any AFCAD update for Norilsk? I was checking afcad file on AFX and it seems that there is a lot of "faults" according to AFX, and i think this is causing a problem when using GSX. Can anybody help me? Thank you in advance, Regards, Tiago Peixoto Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 11, 2013 Deputy Sheriffs Share Posted October 11, 2013 Did you register the product and checked the FAQ's/Update section on the Aerosoft Website? Link to comment Share on other sites More sharing options...
tpeixoto 2 Posted October 11, 2013 Author Share Posted October 11, 2013 Did you register the product and checked the FAQ's/Update section on the Aerosoft Website? I have tried to register but i was getting an error! I have bought the product direct on Aerosoft shop, When I try to register says invalid serial key or email and both of them are correct. What can i do? thanks Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted October 11, 2013 Deputy Sheriffs Share Posted October 11, 2013 And what kind of error do you get? Check this: https://aerosoft.zendesk.com/entries/21872487-Updates Link to comment Share on other sites More sharing options...
tpeixoto 2 Posted October 12, 2013 Author Share Posted October 12, 2013 I already try to contact aerosoft support but no reply. Anyway I will wait for some news regarding the situation. It is so simple.. why aerosoft takes 36 hours to reply.... Link to comment Share on other sites More sharing options...
Emi 5161 Posted October 12, 2013 Share Posted October 12, 2013 Strange, I do not see you request in my E-Mail list. Did you send it to support@aerosoft.com or to info@aerosoft.com? In case you send it to info they will have to forward it to us and so it might take a little longer. Anyway, let's deal with your problem: Which version of Norilsk do you have installed? You can check it by looking into the product.cfg file which you can find here: [Your FSX Mainfolder]\Aerosoft\Norilsk X If you already have 1.01 you have the latest version available and there is no update. This will also be the cause why you can not register your product in the Updates database. You can only register products which have an update available, but in case of Norilsk you likely already have the latest version. If you have 1.01 then there is no update available. I am currently not aware of a planned update for the AFCAD, sorry. Link to comment Share on other sites More sharing options...
Deputy Sheriffs jrotaetxe 242 Posted October 12, 2013 Deputy Sheriffs Share Posted October 12, 2013 Is with me. Our mate peixoto has been identified as portuguese speaking, even with his perfect english ticket. Will close his ticket as Emi has answered already with all the relevant info. Feel free to activate it again or submint a new one whenever you need. Regards Link to comment Share on other sites More sharing options...
Emi 5161 Posted October 12, 2013 Share Posted October 12, 2013 Is with me. Our mate peixoto has been identified as portuguese speaking, even with his perfect english ticket. Will close his ticket as Emi has answered already with all the relevant info. Feel free to activate it again or submint a new one whenever you need. Regards Ah allright. Stupid system Link to comment Share on other sites More sharing options...
tpeixoto 2 Posted October 12, 2013 Author Share Posted October 12, 2013 Hello, Thank you for your information. It is not so good that a product like Norilsk does not support AES or GSX either. And yes I am portuguese speaking... from Portugal! E sim.... falo português.... de Portugal! Regards Tiago Link to comment Share on other sites More sharing options...
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