supera380 12 Posted June 4, 2013 Share Posted June 4, 2013 Hi, Is there any known problems on accessing updates from the Aerosoft site? The reason for asking is I logged in using my existing profile and the previously registered products I had are all missing from the list of available updates e.g. Stuttgart, Hamburg, MA Heathrow, MA Frankfurt etc. Usually on the drop-down menu all my registered products appeared but no longer.All of them are gone. http://support.aerosoft.com/support.php?language=en Do I need to re-register each product? What changed??? Thx Mark Link to comment Share on other sites More sharing options...
Matt_Smith 1116 Posted June 6, 2013 Share Posted June 6, 2013 Mark, it works for me, so I would suggest droping an email to support@aerosoft.com to let them know. You will probably get a quicker response. Link to comment Share on other sites More sharing options...
supera380 12 Posted June 6, 2013 Author Share Posted June 6, 2013 Mark, it works for me, so I would suggest droping an email to support@aerosoft.com to let them know. You will probably get a quicker response. Yep! Done that Matt. Waiting a response back from Support now. Thx Link to comment Share on other sites More sharing options...
hobeprime 16 Posted June 6, 2013 Share Posted June 6, 2013 Mark, it works for me, so I would suggest droping an email to support@aerosoft.com to let them know. You will probably get a quicker response. Yes. Best thing to do. This happens to me regularly and support always restored the missing one. Might take some time, though. Regards, Dennis Link to comment Share on other sites More sharing options...
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