mikey6879 0 Posted September 15, 2012 Share Posted September 15, 2012 Hi, I recently purchased Mega Airport London Heathrow but can't find the serial number anywhere, could somebody tell me where I am able to find it as the instalation screen says its on the box but i have looked everywhere and can't find it. Thanks Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted September 16, 2012 Deputy Sheriffs Share Posted September 16, 2012 A couple of ways:It was mailed to the same adderess as the notice of charge to whatever payment form you used. Check your Junk Mail filter to be sure you're not blocking mail fromaAerosoft-shop.com. The message with the key should have an sender alias of "Aerosoft GmbH" and a real address of "info@aerosoft-shop.com."For sure, it you bought it from Aerosoft, the serial key is included on your account page in the entry for that purchase. Do you know how to check there? If all else fails, request help for a lost key from support@aerosoft.com. 1 Link to comment Share on other sites More sharing options...
simpo690 36 Posted September 16, 2012 Share Posted September 16, 2012 Go to the aerosoft store home page and log into the download or box store (whichever you need) a link saying "to user center" will appear where you typed your login details once you log in. Click this! you will see this page: Find the product you want and click the "view" button on the far right. You will see this page: The serial number is displayed where the red mark is in my image. I hope this helps! 2 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 16, 2012 Deputy Sheriffs Share Posted September 16, 2012 Hi, I recently purchased Mega Airport London Heathrow but can't find the serial number anywhere, could somebody tell me where I am able to find it as the instalation screen says its on the box but i have looked everywhere and can't find it. Thanks If you have bought a boxed version, there is a label inside the box. If there is no label return the box to the dealer The suggestions above are only valid, if you got the download version. 1 Link to comment Share on other sites More sharing options...
mikey6879 0 Posted September 16, 2012 Author Share Posted September 16, 2012 Thanks for all your help guys, I think i may have to return to the dealer or contact aerosoft to see what they can do. Link to comment Share on other sites More sharing options...
simpo690 36 Posted September 17, 2012 Share Posted September 17, 2012 Thanks for all your help guys, I think i may have to return to the dealer or contact aerosoft to see what they can do. Also check the back of the manual, or even the front of it. Sometimes it is displayed here, and sometimes you even have to scratch off a surface with a coin like a scratchcard. Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted September 17, 2012 Share Posted September 17, 2012 Thanks for all your help guys, I think i may have to return to the dealer or contact aerosoft to see what they can do. If you have proof of purchase then you should be able to get one if you write to support@aerosoft.com Link to comment Share on other sites More sharing options...
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