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Constant Crashes after updating to Windows 11


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As the title states, having constant crashes after updating to windows 11. Guessing the two might not be fully compatible yet.

 

Faulting application name: PFPX.exe, version: 2.0.4.0, time stamp: 0x5fdb05ce
Faulting module name: ucrtbase.dll, version: 10.0.22000.1, time stamp: 0xcb34958a
Exception code: 0xc0000409
Fault offset: 0x0009d37b
Faulting process id: 0x2194
Faulting application start time: 0x01d7ce8bf3d0d2c6
Faulting application path: C:\Program Files (x86)\Professional Flight Planner X\PFPX.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 4fbff589-ca50-4f59-b9cd-97057d984f4d
Faulting package full name: 
Faulting package-relative application ID: 

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On 11/10/2021 at 4:24 AM, cosnowboarder_777 said:

Sorry for the late response. This was an update to win11 not a clean install. Also, I tried reinstalling PFPX and the issue still persists. I don't install my own routes, only update the AIRAC cycles.

Hi John

 

Sorry for responding late.

Are you on a current subscription for the PFPX Weather and Data? There was an issue reported on this forum earlier about the software shutting down if it did not find a weather engine or something along that line.

 

Will try to locate that thread in case it helps. Had me running in circles when I tried to reinstall the software on Windows 10 after my previous MB crashed.

 

Edit: Found the Thread

 

 

 

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12 hours ago, Tokitaumelie said:

Hi John

 

Sorry for responding late.

Are you on a current subscription for the PFPX Weather and Data? There was an issue reported on this forum earlier about the software shutting down if it did not find a weather engine or something along that line.

 

Will try to locate that thread in case it helps. Had me running in circles when I tried to reinstall the software on Windows 10 after my previous MB crashed.

 

Edit: Found the Thread

 

 

 

That is correct, have a current subscription. Will take a look at this other thread and report back.

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On 11/9/2021 at 4:24 PM, cosnowboarder_777 said:

Sorry for the late response. This was an update to win11 not a clean install. Also, I tried reinstalling PFPX and the issue still persists. I don't install my own routes, only update the AIRAC cycles.

 

Have you tried a compatibility mode such as WIN7 as suggested by Christian?

 

Check the system files following the instructions HERE

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  • 2 weeks later...
On 11/17/2021 at 7:52 AM, srcooke said:

 

Have you tried a compatibility mode such as WIN7 as suggested by Christian?

 

Check the system files following the instructions HERE

Hi Stephen, I gave those both a try and no luck. Its actually gotten worse. Used to crash every 10 minutes or so, now its more like every 3. I have to be very quick planning a flight before it crashes and wipes everything.

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On 12/1/2021 at 11:51 PM, cosnowboarder_777 said:

Thanks Stephen, will give that a shot.

 

Hi John

 

Sorry you are still having these issues.

Something to also try - where is your install location? Is it on the default install location e.g. OS Drive? 

Have you tried installing the software to a location other than the Default/OS Drive?

Forgot to let you know earlier that I have the software installed on a separate drive (Non-OS/Default), not that it really matters probably, but something to try.

 

Just checked the software - still running on latest Win11 21H2 (OS Build 22000.348)

 

 

 

PFPX.png

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3 hours ago, Tokitaumelie said:

 

Hi John

 

Sorry you are still having these issues.

Something to also try - where is your install location? Is it on the default install location e.g. OS Drive? 

Have you tried installing the software to a location other than the Default/OS Drive?

Forgot to let you know earlier that I have the software installed on a separate drive (Non-OS/Default), not that it really matters probably, but something to try.

 

Just checked the software - still running on latest Win11 21H2 (OS Build 22000.348)

 

 

 

PFPX.png

Will also give that a try.

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