disco79stu Posted September 30 Share Posted September 30 As of today, I can't access charts via the Windows App anymore (Windows 10). I first thought maybe my sub ran out, so I just bought a fresh one year sub, but the problem remains. I'm seeing the login page and enter my credentials and the serial, I hit "Activate" but the screen just flashes for a fraction of a second (I briefly see a gear an "verifying account") and returns to the login page. Un- and Re-Installing the app didn't solve it. I am however able to access the charts via the web app. Any suggestions? It worked perfectly until today. Thanks Stu Link to comment Share on other sites More sharing options...
Aerosoft Tom A320 Posted September 30 Aerosoft Share Posted September 30 Please try the following: get into the NDP web app, switch to the "Settings" page and generate a login code: Afterwards use this code instead of the long serial number when logging in within the NDP windows app. Link to comment Share on other sites More sharing options...
bsal Posted September 30 Share Posted September 30 Same problem for me. Link to comment Share on other sites More sharing options...
bsal Posted September 30 Share Posted September 30 1 minute ago, Tom A320 said: Please try the following: get into the NDP web app, switch to the "Settings" page and generate a login code: Afterwards use this code instead of the long serial number when logging in within the NDP windows app. Just tried this still no access via the desktop app. Link to comment Share on other sites More sharing options...
disco79stu Posted September 30 Author Share Posted September 30 vor 1 minute, Tom A320 sagte: Please try the following: get into the NDP web app, switch to the "Settings" page and generate a login code: Afterwards use this code instead of the long serial number when logging in within the NDP windows app. Thanks Tom, but this didn't work either. Actually, no matter what I enter (even with wrong info), the app behaves the same. It just flashes and nothing happens. Link to comment Share on other sites More sharing options...
Aerosoft Tom A320 Posted September 30 Aerosoft Share Posted September 30 I just tried it myself and my app behaves the same. Seems like a general problem at the moment. There have been another problem with certificates today. Maybe this is related. I will forward this to the developers. 1 Link to comment Share on other sites More sharing options...
disco79stu Posted September 30 Author Share Posted September 30 Don‘t know if this is related but apparently Fs2Crew and Simbrief/Navigraph are also experiencing problems with their apps/licensing systems. Link to comment Share on other sites More sharing options...
philippe Posted September 30 Share Posted September 30 I can confirm the problem persists on PC platform only. The Android version works! Link to comment Share on other sites More sharing options...
carlanthony24 Posted September 30 Share Posted September 30 Also getting the problem Link to comment Share on other sites More sharing options...
JuhaH Posted October 1 Share Posted October 1 Same here Link to comment Share on other sites More sharing options...
Aerosoft Tom A320 Posted October 1 Aerosoft Share Posted October 1 While this problem still persists in the Windows app you can use the web charts in your prefered web browser: https://navdatapro.aerosoft.com/ Link to comment Share on other sites More sharing options...
Drew Melia Posted October 2 Share Posted October 2 the problem with the Desktop Windows app persists. No issues with the webapp. Any new developments? Link to comment Share on other sites More sharing options...
disco79stu Posted October 2 Author Share Posted October 2 Tbh, I never used the web app before, but now that I do, I find it actually slightly more performant... I'll probably stay with it... Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. Posted October 2 Aerosoft Share Posted October 2 1 hour ago, Drew Melia said: the problem with the Desktop Windows app persists. No issues with the webapp. Any new developments? Hi, we are still working on this issue. Link to comment Share on other sites More sharing options...
philippe Posted October 3 Share Posted October 3 19 hours ago, disco79stu said: Tbh, I never used the web app before, but now that I do, I find it actually slightly more performant... I'll probably stay with it... Right lol? I was pleasantly surprised myself... Link to comment Share on other sites More sharing options...
disco79stu Posted October 3 Author Share Posted October 3 vor 16 Stunden , philippe sagte: Right lol? I was pleasantly surprised myself... Yeah I'm pretty happy with that, much faster. Forget the App Link to comment Share on other sites More sharing options...
hotbso Posted October 4 Share Posted October 4 For me the App has one significant advantage: When you hover over items in drop down lists (STAR, SID, kneeboard...) it puts up a bubble showing the full name while the web page does not. So you have to keep the columns pretty wide or open/close the lists frequently. Therefore I want the app back (that is still down BTW). Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. Posted October 4 Aerosoft Share Posted October 4 A new version is now available: https://navdatapro.aerosoft.com/ndp-charts-standalone/ 1 2 Link to comment Share on other sites More sharing options...
disco79stu Posted October 4 Author Share Posted October 4 Working again, thanks. Link to comment Share on other sites More sharing options...
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