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NDP Charts for Windows: Can't access/verify anymore


disco79stu
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As of today, I can't access charts via the Windows App anymore (Windows 10). 

 

I first thought maybe my sub ran out, so I just bought a fresh one year sub, but the problem remains.

I'm seeing the login page and enter my credentials and the serial, I hit "Activate" but the screen just flashes for a fraction of a second (I briefly see a gear an "verifying account") and returns to the login page.

Un- and Re-Installing the app didn't solve it.

 

I am however able to access the charts via the web app. 

 

Any suggestions? It worked perfectly until today.

 

Thanks

Stu

 

 

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  • Aerosoft

Please try the following:

 

get into the NDP web app, switch to the "Settings" page and generate a login code:

 

image.png

 

 

Afterwards use this code instead of the long serial number when logging in within the NDP windows app.

 

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1 minute ago, Tom A320 said:

Please try the following:

 

get into the NDP web app, switch to the "Settings" page and generate a login code:

 

image.png

 

 

Afterwards use this code instead of the long serial number when logging in within the NDP windows app.

 

Just tried this still no access via the desktop app.

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vor 1 minute, Tom A320 sagte:

Please try the following:

 

get into the NDP web app, switch to the "Settings" page and generate a login code:

 

image.png

 

 

Afterwards use this code instead of the long serial number when logging in within the NDP windows app.

 

 

Thanks Tom, but this didn't work either.

Actually, no matter what I enter (even with wrong info), the app behaves the same. It just flashes and nothing happens.

 

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  • Aerosoft

I just tried it myself and my app behaves the same. Seems like a general problem at the moment.

There have been another problem with certificates today. Maybe this is related.

I will forward this to the developers.

 

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19 hours ago, disco79stu said:

Tbh, I never used the web app before, but now that I do, I find it actually slightly more performant... :) :D 
I'll probably stay with it...

 

Right lol?  I was pleasantly surprised myself...

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For me the App has one significant advantage: When you hover over items in drop down lists (STAR, SID, kneeboard...) it puts up a bubble showing the full name while the web page does not. So you have to keep the columns pretty wide or open/close the lists frequently.

 

Therefore I want the app back (that is still down BTW).

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