paulski 7 Posted August 9, 2021 Share Posted August 9, 2021 If I’ve received an email with an invoice does this mean it’s shipped? Link to comment Share on other sites More sharing options...
Guest Posted August 9, 2021 Share Posted August 9, 2021 56 minutes ago, paulski said: If I’ve received an email with an invoice does this mean it’s shipped? May I ask when you ordered yours? I ordered mine on April 16th and wonder how close I am to receiving that mail. Link to comment Share on other sites More sharing options...
paulski 7 Posted August 9, 2021 Share Posted August 9, 2021 4 hours ago, saschpe said: May I ask when you ordered yours? I ordered mine on April 16th and wonder how close I am to receiving that mail. My order was placed on 26th March. Link to comment Share on other sites More sharing options...
Jesús García 13 Posted August 9, 2021 Share Posted August 9, 2021 56 minutes ago, paulski said: Mi pedido se realizó el 26 de marzo. I ordered mine on May 7, to see if I am lucky and it will arrive soon. Greetings to all and patience for those of us who are waiting for the BTQ. Jesús García Link to comment Share on other sites More sharing options...
Jesús García 13 Posted August 10, 2021 Share Posted August 10, 2021 On 9/8/2021 at 19:22, Jesús García said: Pedí el mío el 7 de mayo, para ver si tengo suerte y llegará pronto. Saludos a todos y paciencia para los que estamos esperando el BTQ. Jesús García I have just made a flight to Paderborn-Lippstadt headquarters of AEROSOFT with the Prepar 3D to visit Marius and see how the BTQ thing is. Hahahaha, a little humor in this long wait is not bad. Greetings Jesús García Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 13, 2021 Aerosoft Share Posted August 13, 2021 You have to fly to the Vivendi Hotel in Paderborn right now as a good deal of the AS staff is there now preparing for Gamescom. Link to comment Share on other sites More sharing options...
Jesús García 13 Posted August 14, 2021 Share Posted August 14, 2021 Hi Marius, is there any more news about the last container that was on the way? Greetings Jesús García Link to comment Share on other sites More sharing options...
Doc75 0 Posted August 15, 2021 Share Posted August 15, 2021 I’ve now received confirmation that the Bravo Throttle has been shipped and I have received the invoice. I also received a message from UPS: I need to pay £50 (€60) for Brokerage and Government charges. I apologize if I missed this during the ordering process or any communication I may have received afterwards, but this comes at a surprise. It’s effectively a 30% price increase with no prior information. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 15, 2021 Deputy Sheriffs Share Posted August 15, 2021 You have ordered your Bravo Throttle after the UK left the European Union, precisely the European Customs Union. For years it is reported now that this will add import customs when ordering goods from outside the UK. The import customs are asked for by your government and have to be payed by the receiver of imported goods. Aerosoft has absolutely nothing to do with this. As you can see the customs are handled by the transport companies. Personally I find it a little bit hard to believe, that so many years after the Brexit was decided for, there are still people living in the UK claiming not knowing anything about the consequences of it (regardless if they voted for leaving or remaining). Link to comment Share on other sites More sharing options...
Doc75 0 Posted August 15, 2021 Share Posted August 15, 2021 Hi Tom A320, Thank you for your insightful comments. I’m well aware of Brexit and implications and I wasn’t complaining about it. If you read my post carefully, I was highlighting that - unless I missed it in which case I apologize - the extra cost was not detailed in the ordering process nor did I receive any communication after ordering. For transparency reasons, I would strongly recommend to review the ordering process and inform of the additional costs (as for example Mwst is included in the price shown to the buyer). Thank you Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 15, 2021 Deputy Sheriffs Share Posted August 15, 2021 The VAT must be collected by Aerosoft and is therefore of course clearly marked on the page (even prior the order process) The customs fees are not collected by Aerosoft and personally I don't see the necessity, that AS needs to tell me about them. For example, if I order stuff directly from China, I am also not getting told from there either prior to my purchase or directly after it, that I have to pay import customs. It is expected from me that I know about my legal obligations of the country I am living in. Just because the internet makes it easy to order stuff from all over the world, I still have to know myself what consequences this might come with. But in the end, I am just a moderator here and not a legal expert. I have forwarded this and if for legal reasons a modification of what is displayed to you is need, I am sure it will of course be done. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 16, 2021 Aerosoft Share Posted August 16, 2021 On 8/15/2021 at 11:17 AM, Doc75 said: Hi Tom A320, Thank you for your insightful comments. I’m well aware of Brexit and implications and I wasn’t complaining about it. If you read my post carefully, I was highlighting that - unless I missed it in which case I apologize - the extra cost was not detailed in the ordering process nor did I receive any communication after ordering. For transparency reasons, I would strongly recommend to review the ordering process and inform of the additional costs (as for example Mwst is included in the price shown to the buyer). Thank you I am not sure we are supposed to inform the customer of import tax of their country. To be honest with hundreds of countries that would be rather a complex affair. Certainly as these things tend to change rather often. We need people checking if any import tax for every country on a daily base. It is not 'extra' cost in regards to Aerosoft. We do not see a single cent (penny) of that. It is tax that we have absolutely no control over. You buy the product from us and we charge you a sum. If your government decided to tax you on that sale they might be allowed tro do so. But how much, at what point, is simply not under our control, we basically do not even know how much. We shipped products to 71 countries (outside the EU) last year. I do not think we are responsible for informing all customers in all these countries about the actual import costs. As nasty as it sounds, and it is certainly not intended as being nasty, but the UK is now just one country in the long list we ship to. We have seen UK customs charge very weird sums and no sum at all for the same product. Basically we just send it and hope the UK customer understands that. It is a highly uncomfortable situation for us and our long term UK customers. But just out of our control. Link to comment Share on other sites More sharing options...
keelan dolan 0 Posted August 19, 2021 Share Posted August 19, 2021 Hi, may I ask if there is any further incoming containers? I ordered mine on April 17th and wonder how close I am to receiving the processing mail. Thanks for all the insight so far! Great communication that is not often seen elsewhere. Link to comment Share on other sites More sharing options...
Jesús García 13 Posted August 19, 2021 Share Posted August 19, 2021 It would be very appreciated if we had new news about the BTQ orders in progress, if we are going to have our order soon or if we still have to wait much more, something that makes us think that the matter is not stopped. Thank you very much and we look forward to new and prompt news. Greetings Jesús García Link to comment Share on other sites More sharing options...
Aleximus Primus 0 Posted August 19, 2021 Share Posted August 19, 2021 I ordered it mine on the 14th of August. I bought it together with the yoke , today as of 19th the yoke came ... when could i expect the throttle? Any ideas anyone? ~Thank you Link to comment Share on other sites More sharing options...
Guest Posted August 20, 2021 Share Posted August 20, 2021 I would assume you need a lot of patience given that those that ordered directly from Aerosoft in April are still waiting. That's still better than for those who ordered from Amazon. You can read elsewhere about people waiting since last year... Link to comment Share on other sites More sharing options...
Aleximus Primus 0 Posted August 20, 2021 Share Posted August 20, 2021 9 hours ago, saschpe said: I would assume you need a lot of patience given that those that ordered directly from Aerosoft in April are still waiting. That's still better than for those who ordered from Amazon. You can read elsewhere about people waiting since last year... Yeah... when i ordered it , it said on the aerosoft page that from this fall they will put in stock again the throttle... if that’s truly the case i hope to get it asap Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted August 23, 2021 Author Administrator Share Posted August 23, 2021 Good morning together, Hope you are doing well! You can expect some news soon! Greetings, Marius Link to comment Share on other sites More sharing options...
seanduffy 1 Posted August 24, 2021 Share Posted August 24, 2021 Just managed to order one from flightstore.co.uk. Let's hope it's the real deal and they actually have stock. Link to comment Share on other sites More sharing options...
MikeG33 2 Posted August 24, 2021 Share Posted August 24, 2021 Honeycomb Aeronautical posted an update yesterday regarding upcoming stock and price increases due to manufacturing costs : https://flyhoneycomb.com/blogs/news/honeycomb-aeronautical-update After having a pre-order in a year ago which got cancelled a few months back, I finally managed to order one direct from them yesterday. Link to comment Share on other sites More sharing options...
Guest Posted August 24, 2021 Share Posted August 24, 2021 I wonder what the stock in Germany looks like. At the moment you can get it in UK, Canada and a bunch of other countries. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted August 25, 2021 Author Administrator Share Posted August 25, 2021 Hey guys, Check your emails. Stay tuned! Greetings, Marius Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted August 25, 2021 Author Administrator Share Posted August 25, 2021 vor 21 Stunden , MikeG33 sagte: Honeycomb Aeronautical posted an update yesterday regarding upcoming stock and price increases due to manufacturing costs https://www.aerosoft.com/en/blog/detail/sCategory/973/blogArticle/4308 "High shipping rates, expensive chips and increased prices of raw material have left their marks in many branches worldwide. Unfortunately our hardware products are also affected. Honeycomb has now shown a reaction to this development and announced a price increase from €249.99 to €279.99 for both Alpha Flight Controls and Bravo Throttle Quadrant. Following this we will also adapt our retail price to €279.99 per September 1st. Existing orders/pre-orders will of course be sold at the old price. You can find more information here:" https://www.facebook.com/FlyHoneycomb/photos/a.486984095008661/1446511722389222/ Greetings, Marius Link to comment Share on other sites More sharing options...
Bluebear1872 2 Posted August 25, 2021 Share Posted August 25, 2021 33 minutes ago, Marius Ellenbürger said: Hey guys, Check your emails. Stay tuned! Greetings, Marius Great news, just received the email. Thanks Link to comment Share on other sites More sharing options...
Jesús García 13 Posted August 25, 2021 Share Posted August 25, 2021 35 minutes ago, Marius Ellenbürger said: https://www.aerosoft.com/en/blog/detail/sCategory/973/blogArticle/4308 "Las elevadas tarifas de envío, los chips costosos y el aumento de los precios de la materia prima han dejado su huella en muchas sucursales de todo el mundo. Lamentablemente, nuestros productos de hardware también se ven afectados. Honeycomb ha mostrado una reacción a este desarrollo y ha anunciado un aumento de precio de 249,99 € a 279,99 € tanto para los controles de vuelo y Alfa Bravo Throttle Quadrant. a raíz de esto, también adaptaremos nuestro precio de venta de € 279,99 por cada 1 de septiembre de st . órdenes existentes / pre-pedidos, por supuesto, ser vendidos al precio anterior. Puede encontrar más información aquí: " https://www.facebook.com/FlyHoneycomb/photos/a.486984095008661/1446511722389222/ Saludos, Marius Hello Marius, a question, is this price increase also for those of us who made the order and paid at the right time, in my case on May 7? Greetings Jesús García Link to comment Share on other sites More sharing options...
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